Stephen Mendez | Page 33

Bought a new 2020 CX-5 GT I recently purchased a new 2020 CX-5 Grand Touring and had a great experience as always with the team at Sports Mazda. For me it all started in April I recently purchased a new 2020 CX-5 Grand Touring and had a great experience as always with the team at Sports Mazda. For me it all started in April of 2014 when I purchased a 2015 Mazda CX-5 Touring, I would take it back to the team at Sporting Mazda for regular service and they have always been great. I have a friend that purchased at another Mazda dealership and had issues with service at that location, I told him about Sport Mazda and he has been going there ever since. This past Friday June 26th, I took my 2015 CX-5 in for service and while there I was walking around with my 11 year old daughter we happened upon Marilyn, she noticed I was looking at a CX-9 and asked me if I wanted to test-drive one while I waited on the service, we took the car for a ride and really liked it. So Marilyn asked if it was ok to appraise my 2015 and put some numbers together, in no time at all there was offer sheets and her manager, Juan, asked if I wanted to take a CX-9 home and keep not over night so I could get to really know the vehicle. I had not intended on buying a new vehicle and got a little antsy when I got home and decided to return the CX-9, upon arrival I came across Juan and explained the situation and he was great about it and thanked me for stopping in. Throughout the day I realized it was not the CX-9 I wanted so the next morning I called Marilyn and explained what I wanted, initially I had asked to test drive a Touring edition of the CX-5 and when I arrived back at the dealership Marilyn had both a Touring and a Grand Touring ready for me to look at. I had my wife with me this time and we decided to take the Grand Touring for a test drive, once we got on the road and felt how it handled we were sold. I told Marilyn this was the one for us and she got the paperwork started, the whole process took about 2.5 - 3 hours which in my car buying experience is not too bad. At no time did I feel pressured into anything, the offer sheets had multiple buying options with financing from Mazda, there terms are great right now, and we ended uploading with a great vehicle. I remain a very happy Sport Mazda customer and will continue to recommend them to anyone I know looking to buy a new car. More

Print

Vendedor muito atencioso e prestativo ele trata o cliente muito bem . A Mazda está de parabéns e quando for trocar o meu carro vou trocar por outro Mazda muito bem . A Mazda está de parabéns e quando for trocar o meu carro vou trocar por outro Mazda More

Print

he is very kind and he solved all my doubts i recommend sport mazda 100% Very good service they serve you very quickly thanks for everything sport mazda 100% Very good service they serve you very quickly thanks for everything More

Print

Great Service Department and excellent Customer Service. Nick was my Service Advisor and he was wonderful! There was great communication throughout my visit here and I felt very comfortable. Nick was my Service Advisor and he was wonderful! There was great communication throughout my visit here and I felt very comfortable. More

Print

Amazing No words to describe i will keep my Mazda car Amazing No words to describe i will keep my Mazda car just thinking on the customer service and the assistance that you guys provides ! Thanks Amazing No words to describe i will keep my Mazda car just thinking on the customer service and the assistance that you guys provides ! Thanks More

Print

Excellent service. Courteous and timely communication. Wonderful teamwork. When Brittany, who has helped me In the past, was busy, Stephen stepped in to help and make sure that my car was serviced proper Wonderful teamwork. When Brittany, who has helped me In the past, was busy, Stephen stepped in to help and make sure that my car was serviced properly and ready for my road trip. More

Print

Stephen was so helpful. We were traveling home and time was important. He worked with urgency to get the service completed. He was willing to show us in detail of all the updates. was important. He worked with urgency to get the service completed. He was willing to show us in detail of all the updates. More

Print

This is the second time I have visited this establishment. I received stellar service each time. Stephen was very attentive and congenial. He kept me informed every step of the way while my car establishment. I received stellar service each time. Stephen was very attentive and congenial. He kept me informed every step of the way while my car was being serviced. Kudos to your awesome team! More

Print

drive belt replacement I always receive excellent service which is why I travel to use their service. They are knowledgeable and always give great customer service. I will I always receive excellent service which is why I travel to use their service. They are knowledgeable and always give great customer service. I will be back even though there is a dealership closer to me. More

Print

Smooth and fast All of my services so far with Stephen at Sport Mazda always go so smoothly! Stephan is friendly, knowledgeable and very helpful with any of my questi All of my services so far with Stephen at Sport Mazda always go so smoothly! Stephan is friendly, knowledgeable and very helpful with any of my questions/concerns/needs. Thanks Stephan! More

Print