Stephen Mendez | Page 34

Sport Mazda responded

Oscar, It was our pleasure to provide you the service you deserved at Sport Mazda South. Stephen Mendez, your Service Advisor, and the rest of the team at the Sport Mazda Service Center will always do their best to care for you and your car. I am very happy that you car received immediate care and that the facilities we have provided for our customers were comfortable for you. Hope you had some of the snacks and beverages, especially the Starbucks coffee. We are very happy to make your visits with us as enjoyable as possible. Thank you again for the kind comments for Stephen Mendez. He is a friendly service professional who will always work on your behalf to insure you receive the services you deserve, and should expect at Sport Mazda South. You will always be a welcome customer at my dealership. Stay Healthy and Safe! JAY MEALEY, OWNER

Sport Mazda responded

I am very happy to know that my exceptional team of Service Consultants provided you the kind of service that you deserve, and should expect every time here at Sport Mazda South. Stephen Mendez and Brittany Schultz are exceptional Service Advisors, who enjoy insuring a customer finds what they are looking for at Sport Mazda South, whether it is great Mazda service or the quality Mazda parts they need. I am sure that the parts you were looking for will be in shortly and you will soon be hearing from us. Thank you again for being our valued customer and you will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

We are so happy to have you as a valued customer of the Sport Mazda South Service Center. I am grateful to Stephen Mendez, Service Advisor, for making sure you had an enjoyable experience here at my dealership. I apologize for the poor cleaning service for your car. That is certainly not acceptable and if you are ever near the dealership and have time to have your car cleaned again, please stop and see Stephen and he will make sure it is cleaned to your satisfaction. I am glad to know that overall you had good service throughout your visit. I hope that you will give us another opportunity to show you how much we appreciate you as our customer and provide you the service and visit that you deserve, and should expect, at Sport Mazda South. Stay Safe and Healthy! JAY MEALEY, OWNER

Sport Mazda responded

Mrs Mirabile, It was our honor and pleasure to have provided the complimentary services for you and many other essential healthcare employees, those who have worked tirelessly to make sure we receive their best care throughout this Pandemic. Our hats are off to you and your colleagues. You are really the best of America. May you too, stay Safe and Healthy! JAY MEALEY, OWNER

Sport Mazda responded

Paola, Thank you for your very kind testimonial and for choosing Sport Mazda South to purchase your new 2020 Mazda CX-5 Grand Touring. It is a beautiful and stylish SUV and is loaded with so many features that you will always enjoy every minute you are behind the wheel of your CX-5. Mazda has a name for it, they call it the FEEL ALIVE sensation. We wish you many, many miles of safe, happy and fun driving and we will always be here to provide you great service and support whenever you need us. Welcome to the Sport Mazda Family and to Sport Mazda South where you will always be our valued customer. I am grateful to Israel (Izzy) Camareno for making your car buying experience enjoyable and successful. He is a friendly and caring Mazda professional who is a great asset to our customers. Thank you for the testimonial and for the 5 star rating for his service. May you and yours stay safe and Healthy! JAY MEALEY, OWNER

Sport Mazda responded

Thank you for being a loyal customer of the Sport Mazda South Service Center and for letting so many others know about your recent service visit and the service provided by Stephen Mendez and Brittany Schultz. I am very happy to know that you have enjoyed the same great service each time you have visited and that and the nice people like Stephen and Brittany are what brings you back. The updates that you receive by text were introduced to make sure our customers had all the information they needed to plan for future service visits to keep their cars safe and well maintained. May you and yours stay Safe and Healthy! JAY MEALEY, OWNER

Sport Mazda responded

I am very happy that you had an enjoyable visit to my Sport Mazda South Service Center. I appreciate Stephen Mendez, a wonderful Service Advisor, making sure that you and your car were cared for and that you received the great service that you deserved. He is very good at quickly remedied problems like the small paperwork mix-up. I apologize for any inconvenience and am so happy that you went on to be very pleased at the entire experience. It is certainly what we want, what we try hard to provide, and what you deserve whenever you visit Sport Mazda. We are proud to have you as our customer and want you to know you will always be welcome here. May you and yours stay Safe and Healthy!! JAY MEALEY, OWNER

Sport Mazda responded

Mr. Guzman, It was very kind of you to write this testimonial to let others know about your recent visit to the Sport Mazda South Service Center. Thank you for the great ratings you gave the dealership and two great Service Advisors, Stephen Mendez and Nick Radoslavov. We are all very happy to know that you experienced fast, courteous and very detailed service. It is what you deserve as our valued customer. You also deserve as much information from us as you need to make the best maintenance decisions for you and your car. We appreciate your kind words and for being our valued and loyal customer. You will always be welcome at this dealership. May you and yours stay Safe and Healthy! JAY MEALEY, OWNER

Sport Mazda responded

Pink, Thank you for taking your valuable time to write a testimonial for Nick Radoslavov, your Service Advisor here at the Sport Mazda South Service Center. Communication is a major part of the Service Advisor job and I am so glad to know that he always kept you informed throughout the service visit and expressed his and dealerships apology when you car pick up was delayed. I am so glad that you also appreciated the car sanitizing. We feel that is so important to always be aware of anything we do that may cause harm to another, and do our best to make sure that we take action to preclude that and keep you and your car healthy and safe. You will always be welcome at Sport Mazda and we pray you and yours will remain Healthy and Safe! JAY MEALEY, OWNER

Sport Mazda responded

Thank you for letting others know about your recent experience at the Sport Mazda South Service Center. Covid-19 is something we have tried to address in our service and sales departments, to insure that our customers and their cars received our best service while staying as protected as possible. Visiting our dealership and leaving safely free of the virus is a responsibility we take very seriously. I appreciate that you were impressed with our efforts. Thank you for the trust you place in my service staff. Stephen and the team of Mazda technicians that work with him are well certified to provide you the best service possible, and provided the training and up-to-date equipment to make sure they remain that way. It was very kind of you to let others know about how Stephen made your visit enjoyable and successful. We are proud to have you as our valued service customer and hope to see you throughout your ownership where we will continue to provide you the great service and support you deserve. May you and yours stay safe and Healthy!! JAY MEALEY, OWNER