Stephen Mendez | Page 50

Sport Mazda responded

Jose 1516, Thank you for the kind comments on our staff and facilities. Both have been improved and updated to make sure that you receive the best possible atmosphere and service at the Sport Mazda Service Center. We are proud of the many features that make our service waiting area one of the nicest and most comfortable anywhere. I always appreciate hearing from our loyal customers and welcome any recommendations you may have to make it even better. Write Jaymealey@gmail.com. Thank you again, Jay Mealey, Owner

Sport Mazda responded

Mimi, I am sure that if you are looking for a Service Advisor to find a solution for your car problem, Stephen Mendez would be a good choice. At Sport Mazda, my Service Advisors are the best in the business and dedicated to making sure that you and your care are cared for at the Sport Mazda Service Center. Thank you for the great comments for Stephen, and I am so proud to have you as a valued service customer. Thank you, Jay Mealey, Owner

Sport Mazda responded

I am very happy to hear that you had a great experience at my Sport Mazda Service Center. Everything has been designed to make our customers comfortable and our service second to none. Now that is my opinion of course, but I like to think that our many loyal service customers feel the same way. I thank you very much for your review and for the nice comments. I hope that you will receive the same quality service each time you visit. Thank you for being our great customer. Jay Mealey, Owner

Sport Mazda responded

Miriam, It was a pleasure reading your review and I appreciate very much the kind comments for my staff and the treatment you experience everytime you visit my dealership. I thank you very much for having the Trust in my Sport Mazda Service Center to want to do all your service here. We appreciate you very much for being our loyal customer. I am sure that Angelo will especially enjoy the nice things you had to say about him and how well he provided your service. I am sure if you ask for him when you make an appointment, you could make sure Angelo was here. Thank you for being our customer and we will be happy to have you visit any time your car is in need of service. Jay Mealey, Owner

Sport Mazda responded

Danielle, I really want you and all of our fantastic Sport Mazda customers to know just how important that your reviews have been in creating a the kind of service experience that you want and deserve. I read every review and have made changes at the dealership based on the comments of customers. Yours was very helpful and I was very interested in the way Stephen assisted you with the PM schedule. Thank you so much for taking your valuable time to let me and others know about your experience at the Sport Mazda Service Center. Thank you so much for being our customer. Jay Mealey, Owner

Sport Mazda responded

Maylin, Consistent great service is certainly what I want my Sport Mazda Service Center to be known for. I really appreciate so much your review that makes it clear that is what you have experienced. Thank you so much for mentioning Noel and Stephen in your review. Our Service Advisors are the best and I am so proud of the service they provide our great customers, like yourself. So happy you are in our Sport Mazda family. Jay Mealey, Owner

Sport Mazda responded

Mimi, I am so much in agreement with you and have glad you wrote this review to tell others. It is all about the staff at the Sport Mazda Service Center. Thank you for naming each of the Service Advisors on your rating. I hope you will agree with me, because I think I have the greatest in the business at Sport Mazda. Thank you so much for the kind review and for being our customer. Jay Mealey, Owner

Sport Mazda responded

Thank you for the kind comments about Stephen Mendez at the Sport Mazda Service Center. He is a friendly professional and works hard to make sure his customers always leave happy. Trust is very important to him so he is very careful to insure that you are kept well informed of the status of your repair and will insure that every recommendation he makes is fully explained. I am proud of Stephen and my other Service Advisors who make sure that Sport Mazda customers are always well served. Thank you, Jay Mealey, Owner

Sport Mazda responded

Yes you did. The photo of you with your beautiful new Mazda3 looks like you both are looking forward to driving away in your new Mazda. The Mazda3 is a sporty looking car that is loaded with features and I know you will enjoy the drive, every single time you get behind the wheel. Don't forget the safety, entertainment, and interior features will let you enjoy your car, your way, and with peace of mind. Welcome to the Sport Mazda family and we will always be here to serve you. FEEL ALIVE as you hit the road in your 2018 Mazda3. Happy you are our customer. Jay Mealey, Owner

Sport Mazda responded

Mazda CX9, Thank you for the review. Our goal is always to meet your expectations for the time it will take to finish your service. I apologize for not meeting the goal on this visit. I hope that you were not inconvenienced. I will make sure that Stephen remembers and the next time you visit, please ask for him and remind him. I am sure he will redouble his efforts to make sure it doesn't happen again. Thank you for the nice customer service and courtesy comments. I am very happy that you are our Sport Mazda Service Center valued customer. Jay Mealey, Owner