Stephen Plona
Stephen Plona at Secor Volvo Cars
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Stephen Plona | Page 2

Sales & Leasing Consultant

Secor Volvo Cars

575 Broad Street
New London, CT 06320

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4.9
176 Reviews

Dealership Experience

35 yrs, 4 mos

Industry Experience

40 yrs

4.9

176 Reviews

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176 Reviews of Stephen Plona

August 26, 2023

Dealership Rating
Employee Rating

Excellent from service check-in to finish. Love the carwash! Love the waiting area. Keith M is great! More

by gerhard krauland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

Aug 26, 2023

gerhard krauland responded

Keith Mattingly provided excellent service again. A special Thank You to John Pasternak (body shop manager) for removing a scuff mark on my fender and polishing the area to make it look like new. Outstanding service!

Aug 29, 2023

Secor Volvo Cars responded

Thank you, Gerhard! Keith and John are so glad to have helped ensure great visits for you! We appreciate you leaving us your kind words and five-star rating and look forward to assisting you again! Take care!

August 19, 2023

Dealership Rating
Employee Rating

I’ve been a customer for 13 years now and even though I shop around I’m always back here for my new lease or purchase, honest service department and friendly staff. They are always improving this place wit More

by Reani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Secor Volvo Cars responded

Reani, it's great to know you've been with us for 13 years at Secor Volvo Cars! We appreciate your loyalty and we're glad our team has consistently provided honest care. Here's to many more years together! Thank you!

July 24, 2023

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Employee Rating

Our experiences at Secor have always been first rate. Diane Gebhard works so hard to ensure that all turns out as promised. There is teamwork and camaraderie. More

by gaida.fuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters

Jul 25, 2023

Secor Volvo Cars responded

Thank you for the kind words and loyalty! We're happy to hear that Diane and our team at Secor Volvo Cars provided you with a first-rate experience. We appreciate your support and look forward to serving you again in the future. Have a great ride!

June 24, 2023

Dealership Rating
Employee Rating

The whole process was smooth and very professional. Our salesperson was very thorough and knowledgeable on the vehicle. More

by Lbanno82
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Secor Volvo Cars responded

We're so glad to hear that your experience at Secor Volvo Cars was smooth and professional! Our team strives to provide thorough and knowledgeable service. Thank you for choosing us, and enjoy your new vehicle!

March 27, 2023

Dealership Rating
Employee Rating

Stephen was extremely knowledgable, helpful, and friendly. His enthusiasm for the Volvo brand convinced me to change my 30 year allegiance with Toyota vehicles to Volvo. More

by Susanabbot
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 29, 2023

Secor Volvo Cars responded

Thanks for the five stars, Susan! We're glad to hear that Stephen and the rest of the crew here at Secor Volvo Cars could assist you. We hope to see you back!

March 08, 2023

Dealership Rating
Employee Rating

I appreciate the shop working me in as I had to drop my car off the night before without an appointment. More

by LAMARAMBER
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Mar 09, 2023

Secor Volvo Cars responded

It was our privilege to accommodate you! Thanks for the review and please don't hesitate to reach out if we can be of service again in the future! - The Secor Volvo Cars Team

January 28, 2023

Dealership Rating
Employee Rating

We had an amazing experience with Steve from start to finish. We loved working with him and love our car! More

by Kristin W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters , Kayleigh Sweet

Jan 30, 2023

Secor Volvo Cars responded

Thank you for the kind review, Kristin! Steve & the team are thrilled to hear you're loving your vehicle and hope you won't hesitate to reach out if we can be of service again in the future! - Secor Volvo Cars

January 18, 2023

Dealership Rating
Employee Rating

Secor Volvo exceeded my expectations! !! Julie was extremely knowledgeable and professional, as was all of the staff who I encountered. Would 100% use their service department in the futur More

by AnthonyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Eric Weiss, Julie Mei, Steve Matters , Anthony Mitchell , Connor Beverly, Charlie Secor

Jan 18, 2023

Secor Volvo Cars responded

Thank you for your review, Anthony! We're so happy that Julie provided you with an excellent service experience! We appreciate you as a customer and hope you share your experience with friends and family! -Secor Volvo Cars

November 20, 2022

Dealership Rating
Employee Rating

Excellent sales experience. Excellent and efficient business office. I would recommend this dealership without reservation. More

by j.scheiber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2022

Secor Volvo Cars responded

Thank you for this kind five-star review! - Secor Volvo Cars

November 15, 2022

Dealership Rating
Employee Rating

Steve is a great salesman explained the how to with the different options on the vehicle. He took all the time that was needed on our part. The finance department also Steve was great going over the all th More

by BDBEAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters

Nov 16, 2022

Secor Volvo Cars responded

Thank you for sharing your review! We're so happy that Steve provided you with a 5-star appointment! We appreciate your business over the last 20 years! We look forward to seeing you next time at Secor Volvo Cars!

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