Stephen Plona | Page 3
Sales & Leasing Consultant
Secor Volvo Cars
575 Broad Street
New London, CT 06320
Dealership Experience
35 yrs, 4 mos
Industry Experience
40 yrs
179 Reviews
Write a Review179 Reviews of Stephen Plona
January 18, 2023
Secor Volvo exceeded my expectations! !! Julie was extremely knowledgeable and professional, as was all of the staff who I encountered. Would 100% use their service department in the futur !! Julie was extremely knowledgeable and professional, as was all of the staff who I encountered. Would 100% use their service department in the future. The owner even stayed 5 min past closing to accommodate the only time I could pick up my vehicle. That level of customer service is extremely hard to find nowadays!!! Thank you to all the staff of Secor Volvo for making an extremely stressful situation of having a vehicle breakdown and making it stress free !! Plus taking the time to return my car cleaner than when I dropped it off.... 1000% earned a customer for life !!! More
Other Employees Tagged: Diane Gebhard, Eric Weiss, Julie Mei, Steve Matters , Anthony Mitchell , Connor Beverly, Charlie Secor
November 15, 2022
Steve is a great salesman explained the how to with the different options on the vehicle. He took all the time that was needed on our part. The finance department also Steve was great going over the all th different options on the vehicle. He took all the time that was needed on our part. The finance department also Steve was great going over the all the paperwork. I been going to Secor Volvo over twenty years and my third Volvo from them that should speak volumes. Thank you again. More
Other Employees Tagged: Steve Matters
October 22, 2022
My car was in for initial 10,000 mile checkup. It was done while I waited and finished quicker than I expected. Very satisfied! It was done while I waited and finished quicker than I expected. Very satisfied! More
Other Employees Tagged: Eric Weiss
October 21, 2022
Stephan is an awesome salesman, he will go above and beyond! I will recommend him to all. Knowledgeable, courtesy and always professional. beyond! I will recommend him to all. Knowledgeable, courtesy and always professional. More
Other Employees Tagged: Steve Matters
August 25, 2022
My sales person Steve was amazing. I purchased a new xc40 recently but windshield cracked twice with in the first 2 weeks. Sales and service dept were extremely helpful. I purchased a new xc40 recently but windshield cracked twice with in the first 2 weeks. Sales and service dept were extremely helpful. More
Other Employees Tagged: Eric Weiss, Steve Matters
August 07, 2022
Was slightly disappointed that the admonitory didn’t have all the necessary paperwork ready the day I was to pick up my vehicle. I was otherwise pleased with my experience. all the necessary paperwork ready the day I was to pick up my vehicle. I was otherwise pleased with my experience. More
Other Employees Tagged: Steve Matters
August 07, 2022
Steve has helped us get a few cars and we love his attentiveness and knowledge. He goes above and beyond. We choose to get our cars here instead of Florida because we love Secor Volvo. attentiveness and knowledge. He goes above and beyond. We choose to get our cars here instead of Florida because we love Secor Volvo. More
Other Employees Tagged: Eric Weiss, Steve Matters
August 04, 2022
We have been going to Secor for 30+ years. It is a 70 mile drive each way, and we pass at least three other Volvo dealers on the way. We trust and appreciate all the people we interact with h It is a 70 mile drive each way, and we pass at least three other Volvo dealers on the way. We trust and appreciate all the people we interact with here from the Owner on down through the Sales, Finance and Service staffs. Every car dealer says they have their customers interest at heart. Deeds not words count. We have had many instances in which their integrity and knowledge have been demonstrated. More
Other Employees Tagged: Diane Gebhard, Eric Weiss, Keith Mattingly
July 06, 2022
Always responsive to our concerns and needs. Timely and professional service. Friendly and straightforward staff. Secor is truly an excellent dealership. Timely and professional service. Friendly and straightforward staff. Secor is truly an excellent dealership. More
Other Employees Tagged: Eric Weiss, Julie Mei, Steve Matters , Keith Mattingly, John Pasternak