Stephen Rosenkrantz | Page 16

First class experience, down-to-Earth service If you're in the market for a new/used Audi, I sincerely recommend you go visit Stephen Rosenkrantz at Audi Dallas. I was in a car wreck and needed If you're in the market for a new/used Audi, I sincerely recommend you go visit Stephen Rosenkrantz at Audi Dallas. I was in a car wreck and needed a new car on a very short time frame. Stephen was professional, conscientious, and had an honest no-nonsense approach to his sales process. He had me in a beautiful new car within a few days of calling him - zero hassle. That was just the beginning of Stephen's outstanding service though. Since then, he has made things happen for me when issues arise (as they sometimes do, through no fault of the dealership or sales person). Stephen goes truly above and beyond, as well as outside the box, to make sure his customers love their Audi experience and keep coming back. He's not selling cars -- he's building relationships. If you're already a proud Audi owner, and need any kind of auto service/repair, Jordan Windham at Audi Dallas Service is the man to see. He too is very customer service oriented, with an outside the box approach -- making sure my car remains in perfect condition, without recommending or encouraging needless repairs/fixes. Jordan has been solution-oriented in working with my car, and I couldn't be happier with the end result after each visit. Thank you to Audi Dallas for hiring and supporting such great gentlemen. More

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Great Experience, Will Buy Again Best experience ever, buying a car. There were a lot of attentive staff, every time my wife and I visited. And, we particularly appreciated our Sale Best experience ever, buying a car. There were a lot of attentive staff, every time my wife and I visited. And, we particularly appreciated our Sales Rep, Stephen Rosenkrantz. He new how to interface with me and my wife, and I'm not always that "easy." The sales management team, including Manger Thomas Hornsby, were responsive to our needs. We'll definitely look to Audi Dallas the next time we buy a car. More

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Incredibly thorough, professional, and pleasant experience I had the pleasure of having Stephen R. guide me through my very first Audi car purchasing experience. Due to my lack of knowledge about cars and mode I had the pleasure of having Stephen R. guide me through my very first Audi car purchasing experience. Due to my lack of knowledge about cars and model types, Steven not only patiently spent hours answering all of my questions (including phone calls for after the car was purchased!) but I also ended up with the Q3 that I'm absolutely in love with. Car dealerships sometimes have a reputation of trying to maximize their profits by selling you the priciest package or needless upgrades - that was not the case at Audi Dallas. In fact, I felt like it was the opposite where Stephen tried to find me the best deal when he could have easily sold me something pricier. The Audi Dallas team is phenomenal and I highly recommend anyone searching for a new car to ask for Stephen R. as the car specialist. His vast knowledge and experience with all types of vehicles, professionalism, and timeliness makes car purchasing fun! More

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Great dealership. Helpful in offering up several different models, being attentive but not pushy, and then negotiating a reasonable price. The new service facility is outstanding — huge. Sup different models, being attentive but not pushy, and then negotiating a reasonable price. The new service facility is outstanding — huge. Support after the sale has been quite good so far. More

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Buy here!! I was in search of a specific vehicle after having my SUV totalled unexpectedly. The service here is top notch 😁 They were patient with me and let me test drive whatever I wanted. I never felt having my SUV totalled unexpectedly. The service here is top notch 😁 They were patient with me and let me test drive whatever I wanted. I never felt pressure for one second. It was a great upfront price & a seamless, open, honest buying experience. Everyone from sales to finance was great. The prices are very fair and they so everything they can to make the customer 100% happy with their purchase. Do yourself a favor and look here for your next vehicle. Service matters & Audi Dallas does it well! Thanks to Nicole and Elisabeth for showing me vehicles and Steven for sealing the deal. It was a pleasure!!! Steven is a seasoned pro. Ask for Frozen!! More

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Great experience. Staff very helpful and friendly. Overall, the experience was very positive, and we love the car! After all was said and done, Stephen Rosenkrantz, Audi Brand Specialist, sat with us Overall, the experience was very positive, and we love the car! After all was said and done, Stephen Rosenkrantz, Audi Brand Specialist, sat with us in the car and walked us through the electronics. He was MOST helpful, and explained things in a way we could understand and remember. Our car was pre-owned, and the former owner had left only one key. Stephen obtained the key and mailed it to us within a few days. When we were in the dealership a week or so later, he remembered and greeted us. A great ambassador for the dealership! More

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Stephen was amazing and so was the finance manager and sales manager.. i called them on Monday asked if the car is available they said yes got all the details told them I got my capital pre approved lette sales manager.. i called them on Monday asked if the car is available they said yes got all the details told them I got my capital pre approved letter sent them the info sent them my info and signed paperwork on Wednesday smooth transaction even know I came from Kansas City to pick up the car. More

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What a fantastic car buying experience! Our salesman, Stephen Rosencrantz, was friendly, professional and helpful for the entire process. He, and the team at Audi Dallas, were patient while we deliberate Stephen Rosencrantz, was friendly, professional and helpful for the entire process. He, and the team at Audi Dallas, were patient while we deliberated on a vehicle and ironed out all the details. I’ve never had good things to say about car buying until this experience. I would highly recommend working with them and plan to buy from them again in the future. Thanks for a great experience! More

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Stephen was amazing! He truly cares about his customers. Straight forward. Excellent communicator! Genuine gentlemen! We have never experienced buying a car as we did here. Excellent! Best experience! He we Straight forward. Excellent communicator! Genuine gentlemen! We have never experienced buying a car as we did here. Excellent! Best experience! He went out of his way to make my daughters sweet sixteen unforgettable! Delivered car to the restaurant and made her an adorable sign! Will never go anywhere else! More

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