Lia has employed people that care about customer service.
Every time I visit the garage I am treated with respect and I know that they are working for me.
Every time I visit the garage I am treated with respect and I know that they are working for me.
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by Thomas Brownell
Service Price Transparency
Feb 22, 2023 -
Lia Honda Albany responded
Thomas, thanks for letting us know how pleased you have been with our service team! Nothing means more to us than your complete satisfaction, so it's great to know our team has consistently delivered such accommodating service to you. We wish you safe travels until we see you at your next appointment!
Dealership service team has been great and treat their
customers with respect. It’s a pleasure to do business with them!
customers with respect. It’s a pleasure to do business with them!
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by Davidadonnelly
Feb 22, 2023 -
Lia Honda Albany responded
That's what we like to hear, David! Thanks for letting us know how happy you've been with our service team. It is our pleasure to assist you in keeping your vehicles in their best condition. We hope to continue doing so for years to come!
Just had another great experience at Lia Honda Albany
with Steve Smith. Always takes good care of me and my cars. Keep up the great work Steve.
with Steve Smith. Always takes good care of me and my cars. Keep up the great work Steve.
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by Dave
Aug 29, 2022 -
Lia Honda Albany responded
Dave,
Thanks for sharing this fantastic review of Steve! He'll be so grateful you took the time to write about your recent 5-star experience with him. We greatly appreciate your continued business and hope to continue serving you and your vehicles for many years to come. If you have any automotive questions, please don't hesitate to give us a call. We'll be glad to assist! Take care!
Steve Smith gave me a very happy satisfied experience.
I want to thank you for the friendly service you gave me.
I want to thank you for the friendly service you gave me.
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by rbailey
Aug 18, 2022 -
Lia Honda Albany responded
Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are delighted that Stephan's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!
Steve Smith was and is always helpful, friendly and
courteous. Thank you for the service your provide to me.
courteous. Thank you for the service your provide to me.
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by donnashd7
Aug 09, 2022 -
Lia Honda Albany responded
Thank you for leaving Stephan this wonderful review! We are so glad that he consistently provides you with the quality service that you deserve. It is our pleasure to assist you in any way possible. Safe travels!
I recently had service on my Honda Accord, now at 90,000
miles. As usual, the service was excellent. Steve Smith, Service Advisor, explained everything I needed to know about repairs and he kept me informed
miles. As usual, the service was excellent. Steve Smith, Service Advisor, explained everything I needed to know about repairs and he kept me informed throughout the visit as to the progress of the service and repairs. The waiting area was clean and comfortable. I purchased my car from the dealership and I expect I will buy my next Honda there.
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by Martha
Jun 10, 2022 -
Lia Honda Albany responded
Martha,
Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are pleased that Stephan provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!
Last week we had our 2014 Honda CRV serviced at Lia
Honda. Steve Smith was our Service Rep and was very Helpful, Friendly and Professional! (We always ask for Steve when making an appointment for Servi
Honda. Steve Smith was our Service Rep and was very Helpful, Friendly and Professional! (We always ask for Steve when making an appointment for Service Work!) Very Satisfied!.
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by WUnclewe@aol.com
Apr 08, 2022 -
Lia Honda Albany responded
Thank you for your wonderful review! Stephen will be honored to know how confident you are in his efforts! It is our pleasure to serve you and your automotive needs in any way possible. and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!
Apr 09, 2022 -
WUnclewe@aol.com responded
Thanks!
Steven Smith was our service adviser and was very
professional and considerate, Noting I had trouble walking he parked the car after service to minimize the distance I needed to walk, I really app
professional and considerate, Noting I had trouble walking he parked the car after service to minimize the distance I needed to walk, I really appreciated that!
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by Bigdewey1
Mar 07, 2022 -
Lia Honda Albany responded
Thank you so much for your positive review! We are so glad that Stephan provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible, and we hope to see you again the next time your vehicle is ready for service. Safe travels!
Have had Hondas for both my wife and I for at least the
past 5 years. Both cars have been bought and serviced at LIA HONDA. MOST RECENT SERVICE WAS on 12/23. As usual the experience was excellent and I wou
past 5 years. Both cars have been bought and serviced at LIA HONDA. MOST RECENT SERVICE WAS on 12/23. As usual the experience was excellent and I would not hesitate to return. Steve Smith was the service rep on this date and he was courteous, kept me informed and explained what was done to auto,
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by bagger48
Jan 05, 2022 -
Lia Honda Albany responded
Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Stephan and the team could consistently provide you with the A+ service that you so much deserve! We look forward to continue providing you and your vehicles with our best care in your visits to come!
Steve Smith is always courteous and informative. Explains
what is recommended and approximately how long the wait will be.
what is recommended and approximately how long the wait will be.
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by Ellen
Dec 21, 2021 -
Lia Honda Albany responded
Ellen,
Thank you so much for your wonderful review! We are so glad that Stephan consistently takes great care of you throughout your visit! It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with in the future!
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