Stephen Smith | Page 5

We were waiting for 2022 inventory to start showing up, and there it was, the exact accord hybrid touring we wanted, sales rep. Chris Dollard aided us thru the sale and between he and Phil the sales Manage and there it was, the exact accord hybrid touring we wanted, sales rep. Chris Dollard aided us thru the sale and between he and Phil the sales Manager and of course John Kelty the Service Mgr. we claimed our 4th Honda Accord Ex-L. Thank you to all involved! More

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Steve Smith is the best Service advisor I have ever had in my 52 years of car ownership! in my 52 years of car ownership! More

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The service was quick. The staff were friendly. The waiting was comfortable. They also washed my car. Nice. waiting was comfortable. They also washed my car. Nice. More

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We have owned an operated Honda vehicles for twenty years now. They are so reliable that we have passed them on to our children when we replaced them with new vehicles. One year ago in our search for our H now. They are so reliable that we have passed them on to our children when we replaced them with new vehicles. One year ago in our search for our HRV's we found exactly want we wanted in stock at Lia Honda. When we received the manufacturer notice for an update to one of the computers we decided to take advantage of the time and have the routine maintenance and yearly DMV inspection done as well. Steve Smith kept us up do date with exactly what was going on each step of the way. He also noticed that we had an appointment for our other HRV next month. There was an open time slot which enabled us to received the same service and update on both vehicles the same day saving us another drive in from Middleburgh, NY. The experience we had purchasing our two Honda HRV's through Anthony Allegra one year ago, to the personal care shown to us by Steve Smith and your service department employees we are proud to say that Lia Honda is now our Honda dealership for sales and service. Your employees understand that it's not just what you do but how you do it that matters most. You can be proud of the people you employee and how they represent you. In God We Trust / Love and Prayers David and Melody Houck More

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Robert Dawes met us at the door of the Honda dealership, ready to help us and he was there all the way to the finish. He was terrific. Love my CRV. It is my second one and wouldn't want anything else. ready to help us and he was there all the way to the finish. He was terrific. Love my CRV. It is my second one and wouldn't want anything else. More

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My recent service visit at Lia Honda was another positive experience and I was pleased with the service and the exceptional assistance from Joe Calabucci. He is professional and knowledgeable and he takes th experience and I was pleased with the service and the exceptional assistance from Joe Calabucci. He is professional and knowledgeable and he takes the time to insure he is providing the best information and customer service. I have confidence in his recommendations and I appreciate his help.Thank you, Lia Honda! More

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Steve Smith has been my service advisor since I purchased my 2012 Honda Crosstour there, he is professional, excellent, and a really good person. - Kurtis my 2012 Honda Crosstour there, he is professional, excellent, and a really good person. - Kurtis More

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Scheduled an appointment. Easy to do. Needed brakes and new tires. they had all in stock. Steve Smith handled the process very easily. Two vehicles serviced at Lia for all their needs. Can't complain o new tires. they had all in stock. Steve Smith handled the process very easily. Two vehicles serviced at Lia for all their needs. Can't complain one bit. More

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I had a service appointment at Lia Honda of Albany about a month ago, and had a great experience (as always). Joe Calabucci is the service advisor who assisted me on the day I had the appointment. Joe is a a month ago, and had a great experience (as always). Joe Calabucci is the service advisor who assisted me on the day I had the appointment. Joe is always very nice to me, and keeps me well informed about the services that are being done to my car. He is very knowledgeable, and he always gives me great advice about auto services I may need. I have an aging car, so I really appreciate the assistance from Joe C and the other service advisors at Lia Honda of Albany. More

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Stephen Smith is the best - always helpful and makes sure I get the best service always a pleasure dealing with Stephen. I have bought two vehicles from this dealership. highly satisfied I get the best service always a pleasure dealing with Stephen. I have bought two vehicles from this dealership. highly satisfied More

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