90 Reviews of Stephen Smith
April 23, 2021
No matter what the problem with my CRV, Joe C. always tries to find a fast and affordable solution. I feel like he is advocating for me and really cares about how much I love my car. He’s a great represe tries to find a fast and affordable solution. I feel like he is advocating for me and really cares about how much I love my car. He’s a great representative of the dealership- in fact other service managers often chime in to help as well. Very attentive and the job is always well done! More
Other Employees Tagged: Joe Calabucci , The young man offering trade in options is fantastic too!
April 19, 2021
Having my car serviced at Lia Honda has always been a pleasant experience for me. The staff is friendly and knowledgeable. At my recent visit, service advisor Steve Smith explained what services were nee pleasant experience for me. The staff is friendly and knowledgeable. At my recent visit, service advisor Steve Smith explained what services were needed, kept me informed of its progress, and had me back out on the road in the time promised. More
January 29, 2021
This Honda is my second Honda purchase from Lia. Their service department is exceptional. Very professional and thorough. My professional a few weeks ago was Steve Smith, another great service person. I w service department is exceptional. Very professional and thorough. My professional a few weeks ago was Steve Smith, another great service person. I will not go anywhere else for routine maintenance on my vehicles. More
December 17, 2020
Excellent service. Have dealt with Steve before - always efficient, friendly, and explains any problems or issues. Will always return to Lia for service/sales. This is my seventh Honda in 35 years. efficient, friendly, and explains any problems or issues. Will always return to Lia for service/sales. This is my seventh Honda in 35 years. More
November 06, 2020
Jay Birnbaum gave us the best customer service and professionalism I’ve ever received at a car dealership, I’d recommend him to anyone looking for a vehicle at Lia Honda. Thank you Jay!!! professionalism I’ve ever received at a car dealership, I’d recommend him to anyone looking for a vehicle at Lia Honda. Thank you Jay!!! More
Other Employees Tagged: Jay Birnbaum , George Michaelides
October 30, 2020
Started my relationship with Lia Honda in 1995. We have gotten to know Steve Smith pretty well and have enjoyed having our vehicles serviced through him. He has always been truly honest and a joy to do bu gotten to know Steve Smith pretty well and have enjoyed having our vehicles serviced through him. He has always been truly honest and a joy to do business with. We are currently thinking of trading in both cars in the near future and hope to make a nice deal with Lia Honda. More
September 16, 2020
Thank you Steve Smith of Lia Honda for making my recent service trip quick and easy. Although my service was routine you still had everything set up so I could get in and out in a reasonable amount of time service trip quick and easy. Although my service was routine you still had everything set up so I could get in and out in a reasonable amount of time. While due to Covid you are unable to have coffee or a snack available, the waiting area was spaced appropriately and was clean. Thank you for the great service. More
August 29, 2020
As in the past, we had a very pleasant experience with Lia Honda’s service of our 2015 Accord. Steve Smith, their service advisor, always ensures the car is serviced quickly and efficiently. Steve and the Lia Honda’s service of our 2015 Accord. Steve Smith, their service advisor, always ensures the car is serviced quickly and efficiently. Steve and the service department staff are always pleasant and professional. We plan to continue servicing our Accord there as we have been doing since 2000, with Steve being our adviser since he started his employment there. More
August 27, 2020
My first car needed an oil change. And Steve Smith was was awesome. It was faster than I thought it would be and he even made sure to have all the berry splatters washed off was awesome. It was faster than I thought it would be and he even made sure to have all the berry splatters washed off More

