Stephen Ward
Stephen Ward at Heritage Mazda of Bel Air

Stephen Ward | Page 9

Sales Associate

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.8
138 Reviews

Dealership Experience

9 yrs, 4 mos

4.8

138 Reviews

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138 Reviews of Stephen Ward

November 06, 2018

Dealership Rating
Employee Rating

2018 Mazda3 Grand Touring Was in a pretty bad financial situation due to my old cars' negative equity but Steve and his team really went the extra mile to find something that w More

by Raceking92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lueckert

Nov 08, 2018

Heritage Mazda of Bel Air responded

Our staff works hard to go the extra mile for our valued guests! We are so glad we could help you get into a new vehicle. Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2018

Dealership Rating
Employee Rating

Super speed car buying experience!!! Dealership was receptive and really worked with us to get a car!! Steve Ward was great and really explained the car details to me, especially the safe More

by Donna RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2018

Heritage Mazda of Bel Air responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2018

Dealership Rating
Employee Rating

New CX-3 Best car buying experience I have had thus far out of any dealership. Steve Ward was phenomenal to work with. Fair, honest, personable, and timely. More

by CaptainTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2018

Heritage Mazda of Bel Air responded

Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 07, 2018

Dealership Rating
Employee Rating

All positive No pushy selling but well supported. Fair price. Shorter time for final close would be nice but several hours may be inevitable with mandatory docs, f More

by Poppy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lueckert

Sep 11, 2018

Heritage Mazda of Bel Air responded

Poppy, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 05, 2018

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Employee Rating

What a delightful surprise! Precise, accurate, caring, thorough, knowledgeable, thoughtful, and kind. No hassle, no pressure, just pure plain simple family experience. After ch More

by Maggie6005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Dais, Ryan Lueckert

Sep 11, 2018

Heritage Mazda of Bel Air responded

Maggie, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2018

Dealership Rating
Employee Rating

Great, No Stress buying experience By far the best car buying experience I have had! Steve and Ryan were very pleasant and extremely informative and Jason worked diligently to make the More

by Sue0328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lueckert, Jason Price

Sep 03, 2018

Heritage Mazda of Bel Air responded

Sue, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!

August 23, 2018

Dealership Rating
Employee Rating

A wonderful place to buy a car. Steven Ward was my salesperson and he was fantastic. He put me at ease on the test drive when I had not used a stick in 15 years. He got me a great d More

by cindyf.14300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Dais, Ryan Lueckert, Chris

Sep 03, 2018

Heritage Mazda of Bel Air responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Take care!

July 31, 2018

Dealership Rating
Employee Rating

Great service and trade-in value My salesman, Paul Gallo, was phenomenal; as was the finance manager, Ryan Lueckert. They called me back promptly and worked hard to get me a great dea More

by C. M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Gallo , Ryan Lueckert, Eugene Papaleo, Jordan Skowowski

Aug 02, 2018

Heritage Mazda of Bel Air responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 21, 2018

Dealership Rating
Employee Rating

Amazing Manager Devon Gidding made my car buying experience stress free at a VERY stressful time. Amazing work by all involved. Everything was done over text and I pi More

by Jday16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Gallo , Garrett Evans, Devon Giddings

Jul 23, 2018

Heritage Mazda of Bel Air responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 09, 2018

Dealership Rating
Employee Rating

Buy Here. Great experience. This team made buying a car easy. They took the stress out and the pressure off. Go here if you want to drive a Mazda. More

by marvin33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Evans, Eugene Papaleo

Jul 17, 2018

Heritage Mazda of Bel Air responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

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