Dealership Experience
9 yrs, 4 mos
138 Reviews
Write a Review138 Reviews of Stephen Ward
August 10, 2019
Great buying experience. Steve Ward was a great person to buy a car from. I am very satisfied with my 2019 Mazda cs 5. He listened to my concerns and met them all to my sati Steve Ward was a great person to buy a car from. I am very satisfied with my 2019 Mazda cs 5. He listened to my concerns and met them all to my satisfaction. More
August 10, 2019
Great car buying experience For me buying a new car is stressful, my trade in was 14 years old! I had it narrowed down to two cars and Mazda was one of them. Steve Ward was extre For me buying a new car is stressful, my trade in was 14 years old! I had it narrowed down to two cars and Mazda was one of them. Steve Ward was extremely helpful he explained everything in terms that I understood and patiently answered all of my question and concerns. Everyone that we dealt with at Heritage Mazda were friendly and helpful. And I really like my car a lot! They took the stress right out of the experience and made it easy. More
Other Employees Tagged: Eugene Papaleo
June 26, 2019
Great Sales Team Excellent sales team (Steve Ward was the best), did a great job getting me out of a car I was unsafe in. Highly recommended!! Love my new 2019 Mazda C Excellent sales team (Steve Ward was the best), did a great job getting me out of a car I was unsafe in. Highly recommended!! Love my new 2019 Mazda CX-3 AWD touring. Zoom Zoom! More
Other Employees Tagged: Ryan Lueckert
May 11, 2019
Mazda Used CX-5 Purchase The dealership and s.alesman was very accommodating and let me test drive as many vehicles as I needed to make a decision. Everyone was really friend The dealership and s.alesman was very accommodating and let me test drive as many vehicles as I needed to make a decision. Everyone was really friendly and personable and clearly were well knowledgeable. The finance/sale closeout went really quickly More
Other Employees Tagged: Andre Coleman, Ryan Lueckert
March 25, 2019
So Easy Great experience at Heritage Mazda today. I found a model I wanted to look at on their website and put in for more information. Within minutes Andre, Great experience at Heritage Mazda today. I found a model I wanted to look at on their website and put in for more information. Within minutes Andre, one of their online sales reps, called to see when I could come in and take a look at it. Andre set me up with one their salesmen Steve. After we talk about what sort of criteria I was looking for in a new car he had beautiful Chryster 200 brought up to test drive. He listened to my needs and didn't try to oversell me. If it hasn't been for a hold up from my insurance company I would have been done in record time. Overall great friendly staff and easy no stress process. More
Other Employees Tagged: Andre Coleman, Ryan Lueckert
March 06, 2019
Excellent I had a wonderful experience. All of the Sales Representative are warm and welcoming honest and knowledgeable. Special Thanks Paul, Steve, Rob a I had a wonderful experience. All of the Sales Representative are warm and welcoming honest and knowledgeable. Special Thanks Paul, Steve, Rob and All Of The Heritage Mazda Team Fallston MD More
Other Employees Tagged: Paul Gallo , Robert Miller
March 05, 2019
100% All Around This place is the bomb, I walked away feeling satisfied and that's sometimes difficult for me! I really appreciate the work these guys put in with the This place is the bomb, I walked away feeling satisfied and that's sometimes difficult for me! I really appreciate the work these guys put in with their wonderful attitudes, knowledge and expertise. Steve Ward sold me my Mazda 6 and I loved every minute of it (still loving the mazda). Made an appt got in early and he took care of me right away. Took the normal time but it felt like 30 minutes passed with Steve. I hope the higher ups know the gold that is in this dealership although I understand to sell is the job but these guys are golden and don't make you feel like a walking dollar sign. Thanks again and I will recommend and be back!! More
Other Employees Tagged: Ryan Lueckert
December 02, 2018
J.B.& Sils cx-5 It’s been a couple weeks now that I have our new car and I want to thank Steve, Jason & Devon for getting me the car I wanted and at my price. From It’s been a couple weeks now that I have our new car and I want to thank Steve, Jason & Devon for getting me the car I wanted and at my price. From the first time I made contact to three days later they delivered our car without ever stepping into the dealership, all was done through email & text during my busy workday. I was skeptical but the process went very smooth. They made me a customer for life. More
Other Employees Tagged: Devon Giddings, Jason
November 14, 2018
Friendly and helpful staff Salesman Steve came right over to us and assisted us right away. Very informative on the car we were looking at, very friendly. Got us out on the ro Salesman Steve came right over to us and assisted us right away. Very informative on the car we were looking at, very friendly. Got us out on the road quickly for a test drive and then assisted us through the purchase process. It was busy and and took a little longer getting through finance, but once there Ryan breezed through that process to get us on our way. More
Other Employees Tagged: Ryan Lueckert

