Sterling Daniels | Page 18

Excellent Service Experience Everyone was friendly and very helpful especially Nanika. She was very patient with us and helped us with every step. She was very thorough and actual Everyone was friendly and very helpful especially Nanika. She was very patient with us and helped us with every step. She was very thorough and actually cared about making sure we had a good experience. Everyone made us feel very welcome and easy even with the kids. It has a nice, family friendly feel and I love it. I'm glad we chose to go to this location. Very good customer service. Highly reccomend! More

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Friendly, professional, and painless process Gus made my car buying process fun and painless! From the test drive to the moment I drive my TDI off the lot he was professional, understanding of my Gus made my car buying process fun and painless! From the test drive to the moment I drive my TDI off the lot he was professional, understanding of my needs and concerns, and getting to know him was a pleasure to boot. I'll add that it was also very pleasant working with Sterling in finance, who helped me through the process of trading in my old car while financing my VW. He too was understanding, explaining every form and answering each of my questions clearly and simply. An awesome experience end to end. My mother and sister are Dirito fans, and you guys just earned another member of our family with your wonderful service. Thanks! More

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Always an A+ Experience! This is my 4th car with VW Walnut Creek, and each time is gets better and better! Diego has also been my salesman on each car and at this point he tru This is my 4th car with VW Walnut Creek, and each time is gets better and better! Diego has also been my salesman on each car and at this point he truly knows what I will like. Although I have also had 4 different models, each has fit my lifestyle during that current state. I was in and out in just a couple of hours, with complete inventory of every model I wanted to look at and even completed a full test drive to ensure I was happy and comfortable. I love the fun and caring staff who all helped me out along the way, and never pushed me to make a choice that is not right for me. I love my new car and will continue to come to the dealership to upgrade my cars! More

by Meghan1313 Verified Customer Verified Customer

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My third VW from Dirito! This dealership knows exactly what my needs for a new car. My last two cars from Dirito have been used because of the great values and pricing. Osca This dealership knows exactly what my needs for a new car. My last two cars from Dirito have been used because of the great values and pricing. Oscar Dryden let me know of a used Diesel with low mileage at a great price. This is my third VW that I bought from Oscar. More

by KELLYDWILSON4262 Verified Customer Verified Customer

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Awesome buying experience I called up asking about a used vehicle told Saul what I needed, price, mileage and payment. He made all three happen for me and I left happy the who I called up asking about a used vehicle told Saul what I needed, price, mileage and payment. He made all three happen for me and I left happy the whole process was quick and painless. More

by ohyeah_44 Verified Customer Verified Customer

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Very friendly and professional at every step of the process. Each person I dealt with during the purchase process was friendly and professional. I felt like I received great value and in a time efficient manner Each person I dealt with during the purchase process was friendly and professional. I felt like I received great value and in a time efficient manner. More

by JMoyer Verified Customer Verified Customer

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Awesome! personal and very efficient I love going into this dealership! Everyone from the sales team to the Admin professionals to the service team they are efficient, professional and t I love going into this dealership! Everyone from the sales team to the Admin professionals to the service team they are efficient, professional and treat you like a long lost friend. Bought my first car from this dealership when Duane Wortman was there in the 1980's just kept coming back so far I have never had a complaint. Had everything from The VW FOX to JETTA and BEETLE. Loved every interaction with this dealership. More

by denbyinc Verified Customer Verified Customer

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Fun buying a car! This was a great experience came in on Saturday saw a car John showed us. Went home thought about it for a few . Came back and Gus made it fast and f This was a great experience came in on Saturday saw a car John showed us. Went home thought about it for a few . Came back and Gus made it fast and fun to buy a car! And I know I’ll get it serviced there because I really like working with Kevin! Thanks again ! More

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2012 GTI Purchase Without hesitation I would recommend to anyone to purchase your used or new vehicle from Dirito Brothers in Walnut Creek. The staff was hospitable and Without hesitation I would recommend to anyone to purchase your used or new vehicle from Dirito Brothers in Walnut Creek. The staff was hospitable and professional. I would have given all employees a five start rating if it were not for one piece of miscommunication between myself and the sales person. I had to make a trip out to the dealership after I had to purchase the vehicle because I was not informed of how to remove the racing rims that came with the GTI. It took Nanika less than two minutes to show me how to remove the lug nut covers...this should have been explained to me during the purchase of the car and not afterwards. More

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Excellent Customer Service! Great Customer service. Jim took his time to answer all of our questions. He found the best possible deal to get a 2019 Jetta! Jim always made hims Great Customer service. Jim took his time to answer all of our questions. He found the best possible deal to get a 2019 Jetta! Jim always made himself available to are phone calls and time. Thank you More

by GFPlove my bocho Verified Customer Verified Customer

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