Steve Ault | Page 18

very professional and friendly staff. Amazing selection of used cars without overinflated prices. Whole process was seamless and fast. Would definitely use them again. I am beyond happy w Amazing selection of used cars without overinflated prices. Whole process was seamless and fast. Would definitely use them again. I am beyond happy with my purchase. More

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We were warmly greeted when we walked in and were treated like we were a long time customer even though it was our first time stepping foot in the dealership. Everyone was professional and friendly. like we were a long time customer even though it was our first time stepping foot in the dealership. Everyone was professional and friendly. More

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Steve was so easy to work with! He was respectful, friendly, and his absolutely no pressure attitude was a refreshing change from previous car buying experiences. I definitely shop He was respectful, friendly, and his absolutely no pressure attitude was a refreshing change from previous car buying experiences. I definitely shopped for about a month locally and online, and never felt pressured to make a decision in a hurry. We also had a very positive experience on the day of purchase with the entire staff at Acura Columbus! More

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Thsi dealer staffs has good knowledge and great support/service based on good customer satisfaction. support/service based on good customer satisfaction. More

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I knew this was not going to be a typical purchase. I was 1300 miles away, and looking to purchase a hard to find vehicle. From the minute I reached out to the dealership to working closely with Steve I was 1300 miles away, and looking to purchase a hard to find vehicle. From the minute I reached out to the dealership to working closely with Steve, I could not have been more impressed by their professionalism and willingness to accommodate me on the non-typical sale of a USED car, nonetheless. Either Steve or Tom (GM) were in contact with me on a daily basis as I was waiting the results of a pre-purchase inspection by a third party, arranging my financing and making flight arrangements to pick up the car. As a small business owner that strives to consistently provide an uncommon level of customer service, it was refreshing to work with a dealership that shares this same belief. The team at Acura Columbus gets how customer service should look and feel. They take ownership of it, and it shows. Thanks again for the amazing experience! More

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Another top notch experience with Acura Columbus, and specifically our sales person Steve. I highly recommend this dealership. specifically our sales person Steve. I highly recommend this dealership. More

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Steve was great! Acura Columbus offered me the best deal I could find the first time. No hassle. Acura Columbus offered me the best deal I could find the first time. No hassle. More

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Just purchased my first Acura- a 2022 RDX! ! Steve Ault made the process seamless and was very patient with all of my questions. He also maintained excellent communication as my RDX was being b ! Steve Ault made the process seamless and was very patient with all of my questions. He also maintained excellent communication as my RDX was being built. Adam Hannah, the Business Manager was excellent to work with. He spent a great deal of time with me by running numbers and providing options. The Sales Manager, Tom Cole also helped me with trading in my Honda. My experience at Acura of Columbus was by far the most positive experience with buying a new car I have ever had! They are a great team of professionals who place primary focus on the clients. FIVE stars for their customer service- coming from someone who also works in the sales/finance industry. Thank you, Steve, Adam, & Tom! More

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Bought a RDX from this dealer. I worked with both Steve and Francesco. Great to work with. I worked with both Steve and Francesco. Great to work with. More

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I bought an RDX and Steve Ault was my salesperson. He was very knowledgeable and made the process easy. I have had several Acuras in the past, but it’s been awhile so I needed to have the Acura tech He was very knowledgeable and made the process easy. I have had several Acuras in the past, but it’s been awhile so I needed to have the Acura technology explained to me as it is all different. More

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