Steve Ault | Page 25

Excellent!!!! We have purchased several new cars over the years (usually Toyotas) and this was, by far, the best experience we have ever had!! Steve Ault took exce We have purchased several new cars over the years (usually Toyotas) and this was, by far, the best experience we have ever had!! Steve Ault took excellent care of us!!! He was patient with our questions and took all the time we needed as we made our decision. Steve was honest and upfront throughout the whole transaction. Sam McHale took time to explain, thoroughly, the features of the car cabin and in the finance department, Ian Quick was efficient and personable. We would not hesitate to send any our friends to Acura, Columbus!! More

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Good Service and support. We had reserved a white MDX and when we drove in to sign documents my wife decided to change to Grey MDX, Steve and Ian didnt budge at all and made th We had reserved a white MDX and when we drove in to sign documents my wife decided to change to Grey MDX, Steve and Ian didnt budge at all and made that process extremely smooth. They are committed to their customers and didnt try to oversell anything. Appreciate the options that were presented to us with its pro's and con's. Would recommend anyone to visit Steve or Ian to help get a new car. We had our dog with us and they had no issues with allowing her in the showroom. Not that this is huge but shows their commitment to make the customer at ease. More

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Excellent Experience I called Steve Ault from my car on my way to the dealership and asked if a particular vehicle was still available. Steve confirmed it was and had it r I called Steve Ault from my car on my way to the dealership and asked if a particular vehicle was still available. Steve confirmed it was and had it ready and waiting for me when I arrived at Acura Columbus. Test drove, got financing, and vehicle detailed in less than 2 hours. Adam was great to work with as well! Very professional, and easy to work with! More

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Brian the sales manager was great to work with and Sam who assisted showing the features was awesome! Once the paperwork was completed it only took 20 minutes to finish. who assisted showing the features was awesome! Once the paperwork was completed it only took 20 minutes to finish. More

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Another Great experience I have been bringing my cars to Acura Columbus for service for years, first an NSX, then a Honda CR-V. They have treated me so well over the years tha I have been bringing my cars to Acura Columbus for service for years, first an NSX, then a Honda CR-V. They have treated me so well over the years that when it came time to get a new car, they were the obvious first choice for me. Steve Ault did a great job explaining the features and pros and cons of every model I considered and made the buying process seamless. Acura Columbus was a customer of mine for years before I sold my business earlier this year, and I have had nothing but great experiences in every interaction I have had over the years. I consider many on the staff to be friends. Thanks again for exceeding my expectations More

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Purchase of Acura RDX Wonderful experience from beginning to end. No pressure and final price was what negotiated. Everyone I worked with was super nice and helpful. I wil Wonderful experience from beginning to end. No pressure and final price was what negotiated. Everyone I worked with was super nice and helpful. I will recommend Acura Columbus to everyone. Love my Acura RDX. More

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2020RDX We were very pleased with our experience. Steve Ault was courteous and helpful and we were very happy with his number of years of experience. We were very pleased with our experience. Steve Ault was courteous and helpful and we were very happy with his number of years of experience. More

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I am beyond impressed with Acura Columbus! I have been sharing this often since I left their dealership. Steve and Ian were incredible to work with through the car buying process. Their professionalism sharing this often since I left their dealership. Steve and Ian were incredible to work with through the car buying process. Their professionalism and willingness to help is unmatched to other dealerships. I have been smiling since I left; I truly found my dream car! More

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Amazing Customer service everytime! Three years ago I began my car search - this was my first "adult" purchase! I started at Lindsay Acura which was a complete waste of time. From the mi Three years ago I began my car search - this was my first "adult" purchase! I started at Lindsay Acura which was a complete waste of time. From the minute I walked in Acura of Columbus I felt taken care of. Steve Ault was so phenomenal - very informative, patient and most importantly listened to my wants/needs. Fast forward to now, my lease is up and without hesitation went back for round two. While Steve was out of the office, I felt confident any other employee could take care of me. I was right! Mike Shay was also just as fantastic. Ian Quick in finance was great as well. They both answered any and all questions/concerns I had. I am now a proud driver of a new TLX and could not be happier!! I would absolutely recommend Acura of Columbus to ANYONE! Thank you to Steve, Mike and Ian for being so amazing!! More

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Knocked it out of the park again! I just leased my 3rd lLX from Acura Columbus, and just like the first two times, everything was as smooth as silk. Steve and Paul in Sales got me the I just leased my 3rd lLX from Acura Columbus, and just like the first two times, everything was as smooth as silk. Steve and Paul in Sales got me the car I wanted with the payment I was comfortable with, and Adam in Finance got through the necessary paperwork quickly and efficiently, while covering all of the bases so that I understood every moving part of the deal. Well done ! More

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