Steve Ault | Page 31

Came back with price higher than their own published price I test drove a high mileage Lexus RX 350 that was traded in at this dealership. I got interested in this vehicle after lot of research, Carfax, callin I test drove a high mileage Lexus RX 350 that was traded in at this dealership. I got interested in this vehicle after lot of research, Carfax, calling Lexus, calling service centers, etc. and started some price negotiations with the senior sales person at this dealership. After couple of days of going to and fro over the phone, I was surprised when he eventually came back to me after talking with his manager with a price that was even higher than their publicly published price on their own website, autotrader.com, cars.com and other websites. He said that their published price was a mistake. I don't know whether this is 'bait and switch', some kind of car dealers strategy or a mistake but I did not expect this from an Acura dealership. I lost all my confidence at this dealership and am really unhappy about wasting so much at this dealership. Buyers beware. More

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Great buying experience One of the quickest car purchases we've ever made. We were there less than 2 hours from test drive to purchase including financing. Steve Ault, Senior One of the quickest car purchases we've ever made. We were there less than 2 hours from test drive to purchase including financing. Steve Ault, Senior Sales Person was Great! We're extremely happy with our Acura RDX. More

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First Acura Purchase Steve Ault is amazing to work with. I have been looking at the MDX for several years and test drove it on multiple occasions, but decided to wait to s Steve Ault is amazing to work with. I have been looking at the MDX for several years and test drove it on multiple occasions, but decided to wait to see the 2014 model change. Every time I stopped at Acura, Steve was always friendly, respectful and took time to talk about the MDX even though I told him I wasn't ready to buy yet. When we were finally ready to make our purchase, Steve sealed the deal when he got us a good price for our trade-in and for the new vehicle as well. I contribute our positive, no pressure experience to Steve and thank him for his patience, his expertise and for his genuine concern that we find the perfect vehicle to meet our needs. Steve is the best! More

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Car Shoppng Fear Steve at Columbus Acura was outstanding!! New car shopping was not high on my list but Steve was knowledgable and detailed but not pushy. I needed a Steve at Columbus Acura was outstanding!! New car shopping was not high on my list but Steve was knowledgable and detailed but not pushy. I needed a new car but put it off for a number of months because I did not want to deal with a pushy sales staff and multiple follow up sales calls. My experience with Steve Ault could not have been better. We told him what we were looking for and he gave us the information we needed to compare with other dealers. There was no high pressure sales speech or the feeling of "making the wrong decision if you walk out the door". We took our time, test drove other vehicles and researched Consumer Reports. Acura was naturally at the top of the list so we continued to come back to Acura again and again until we were comfortable with our decision. Steve was fantastic and we thoroughly enjoyed our experience at Columbus Acura. More

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2 for 2 Just purchased our second Acura this year. Great cars! Great dealer! Great value! Everyone I have dealt with at Acura of Columbus makes it very Just purchased our second Acura this year. Great cars! Great dealer! Great value! Everyone I have dealt with at Acura of Columbus makes it very clear they are focused on customer satisfaction. More

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Just purchased a new ILX at Acura Columbus. Having purchased a lot of cars over the last 40 years can finally say I had a pleasant shopping experience. Everyone I came into contact with at the dealer purchased a lot of cars over the last 40 years can finally say I had a pleasant shopping experience. Everyone I came into contact with at the dealership were extremely friendly and courteous. Our sales representative , Steve Ault, shared his knowledge about the product line in a very professional manner. He was more than willing to spend as much time as necessary with my wife and me to make certain every question and concern were addressed. Would highly recommend Steve and Acura Columbus. More

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Great experience overall. I would highly recommend Dublin Acura. Went in to look at a car, didn't even expect to purchase one but they made me an offer I couldn't refuse. No pressure sales, just to Dublin Acura. Went in to look at a car, didn't even expect to purchase one but they made me an offer I couldn't refuse. No pressure sales, just took care of me. Rob More

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My husband and I went to look at Acura Columbus, along with several other local car dealerships, to get an idea of what type of car I wanted for my next lease. We weren't necessarily planning to make a de with several other local car dealerships, to get an idea of what type of car I wanted for my next lease. We weren't necessarily planning to make a decision anytime soon...however, the customer service given to us by Steve Ault made it nearly impossible to resist. Two days later, I had my beautiful new Acura sitting in my driveway, and I couldn't be happier with it. Steve Ault and Acura Columbus were professional, friendly, and willing to work with us to give me above and beyond the car I wanted at a price that fit into my budget. It was hands down the best dealership experience I have had to date...so thanks, Acura Columbus. More

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Steve was very patient with me as I test drove numerous makes of cars, not knowing what I was looking for. His patience paid off when I put a TL on the highway and within seconds knew it was what I wanted. makes of cars, not knowing what I was looking for. His patience paid off when I put a TL on the highway and within seconds knew it was what I wanted. The financing and trade in process then was pain free. All around great experience, and I love the car they helped me find. More

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I had a great experience with Steve buying my new Acura! He was very helpful and great to work with. Love the new car. Very pleased and would recommend. He was very helpful and great to work with. Love the new car. Very pleased and would recommend. More

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