Steve Brinkhaus | Page 3

Everyone was very helpful and courteous and professional. The sales Consultant worked diligently to secure the car that I wanted to purchase. The sales Consultant worked diligently to secure the car that I wanted to purchase. More

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We bought the GMC Yukon Denali XL Ultimate from this dealership when we first saw the car we fell in love with it it was all nice a shiny but when we got home there was a scratch on the front lower bump dealership when we first saw the car we fell in love with it it was all nice a shiny but when we got home there was a scratch on the front lower bumper like it was done during transportation, I notified a sales guy Steve sent him a picks and even sent him a picture that we took a couple of hours after we left a dealers parking (cuz we are from.lexington abaut 1:20 min drive to our home) with the scratch and they offer me a $200 for it (and the car is $110k). So my advise to any future buyer be very careful don't be like us all exited abaut new car DO A VERY GOOD EXPECTION BEFORE YPU LEAVE THE LOT More

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I like cars - but generally dislike buying them. That said - I had an absolutely Great Experience this weekend buying a new truck from Courtesy. The transaction seemed fair and the team was transp That said - I had an absolutely Great Experience this weekend buying a new truck from Courtesy. The transaction seemed fair and the team was transparent about their costs and pricing. I will go back and will send friends to them. (Side note - I bought there about 12 years ago and the experience was OK - but they have definitely stepped up their game) More

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My salesman kept me up-to-date on the arrival of my truck and streamlined the buying process… Truly was hassle free… and streamlined the buying process… Truly was hassle free… More

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Bought 2010GMC 350 duramax from them . Engine showed emissions issue . Called to set up appt , they NEVER called back . Called Virgilios diesel repair , in Shelbyville , and they fixed the Engine showed emissions issue . Called to set up appt , they NEVER called back . Called Virgilios diesel repair , in Shelbyville , and they fixed the next day at , I’m guessing 1/3 the cost of the dealer . This is the second problem with this dealer . The first time they failed to notice a crack in the fuel injector , and def fluid was coming into my cab ( over a year ) . Kept telling me my cab was not clean ( dust or mud on the floor mat ) and said to change air filter ! It’s a farm truck ! Bought some hay in Shelbyville from a farmer last week and he was looking at a new truck with them , I discouraged him and told him to go to Lagrange GMC dealer . There are alternatives to poor service and incompetent clerks that follow up in service ! More

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Professional courteous staff. Attention to detail is commendable. Salesman Steve Brinkhaus did a great job of lining us up with a vehicle to match our lifestyle. Michele Lauersdor Attention to detail is commendable. Salesman Steve Brinkhaus did a great job of lining us up with a vehicle to match our lifestyle. Michele Lauersdorf was fully prepared with all of the appropriate paperwork and was easy to work with. More

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Easy to deal with. Low pressure salesman. Easy and relatively quick document and deal completion. Good experience. Low pressure salesman. Easy and relatively quick document and deal completion. Good experience. More

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Great experience! Steve knows what he is talking about and very thorough.. No pressure and very informative.. Steve knows what he is talking about and very thorough.. No pressure and very informative.. More

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Very courteous, very knowledgeable in product, patient in explaining all functions of vehicle. Very well satisfied with entire process explaining all functions of vehicle. Very well satisfied with entire process More

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Our salesman was pleaseant, courteous and not pushy. Very informative and patient giving us time to process. Very informative and patient giving us time to process. More

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