Steve Butsch | Page 2

"VERY HAPPY CAMPER" So, on Sept 30th I had went to Bob Pulte and the service that i got from the lady was TERRIBLE so i went to Bill Delord. I stopped in to look at NEW S So, on Sept 30th I had went to Bob Pulte and the service that i got from the lady was TERRIBLE so i went to Bill Delord. I stopped in to look at NEW SUV and the saleman Ron Morris was great,friendly and Knew what he was doing! Wasn't pushy at all. They worked with me to get what i wanted. The finance Steve Butsch also worked the numbers. I HIGHLY recommended BILL DELORD. They are AWESOME!!! More

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Extremely difficult I was told there service dose no work unless they get paid ,I guess this means get your wallet out and get ready to be taken advantage of I purchased I was told there service dose no work unless they get paid ,I guess this means get your wallet out and get ready to be taken advantage of I purchased a car and my vehicle I wanted to trade in they broke it. When I expressed my frustration there response to me was to verbally insult me.... More

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Bill DeLord put the "Deal" in Dealership Today, August 30th, 2017, I purchased my 4th vehicle, a brand new GMC Terrain from Bill DeLord Buick, GMC and Cadillac in Lebanon, Ohio. I know 1st ha Today, August 30th, 2017, I purchased my 4th vehicle, a brand new GMC Terrain from Bill DeLord Buick, GMC and Cadillac in Lebanon, Ohio. I know 1st hand how hard they work to get me the best deal. At Bill DeLord, customer service starts long before you arrive at the dealership. They are always thinking of ways to do more for each customer like, free car washes, (Yes he has a car wash on site). And free tires for life program. It's these things that show how hard they try to give back to the customer by saying Thank You. The whole staff is great. If you are considering now or in the near future a vehicle please go see my friends at Bill DeLord. Ask for Ron Morris. He was my sales men for my last two cars and he literally gets as excited as I do about my car purchase. He is happy, you're happy. Thanks Ron for another wonderful experience. I'll see you in a few years when I'm ready for my 5th car purchase from you all. Marlene S. More

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Good Experience I met Ron when I stopped in to inquire about a used truck they had on their lot. It is obvious that customer service is a priority by they way I was I met Ron when I stopped in to inquire about a used truck they had on their lot. It is obvious that customer service is a priority by they way I was greeted and treated while looking around and through the purchase process. More

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Best people to buy from! We have had our cars serviced for years by Bill DeLord Buick and they've been great. We had been in touch last year with Redi Shehu and he went above We have had our cars serviced for years by Bill DeLord Buick and they've been great. We had been in touch last year with Redi Shehu and he went above and beyond looking for the exact car we wanted. Because of this and a great price they offered on a Verano, we went back to Redi. We can't say enough about his professionalism and kindness as well as working with us on any specific requests. We will always go back to Bill DeLord! Thank you, Redi and we have a nice, new car! More

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Buying a 2013 GMC Terrain We had one of BEST Buying experiences of our life. My wife and I were looking for a Used GMC Terrain and found one we liked at the Dealership. We work We had one of BEST Buying experiences of our life. My wife and I were looking for a Used GMC Terrain and found one we liked at the Dealership. We worked with Ron Morris as well as Steve , the Finance Manager. In my many years of Selling automobiles, I have never had such an enjoyable Buying Experience.Ron and Steve made buying our Terrain quite enjoyable and we never felt pressured or pushed into anything. I as well as my wife would both Highly recommend the Dealership and Both Ron and Steve. Thank You for such a Wonderful Experience . We WILL be back for our next purchase. More

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Excellent Service! Wonderful Staff I worked with Tom K to find my new Buick Regal and I love it! The staff was so helpful in finding the right vehicle for me and walking me through all I worked with Tom K to find my new Buick Regal and I love it! The staff was so helpful in finding the right vehicle for me and walking me through all the features. I felt right at home and they got me an excellent deal and helped me through all the financing. This was my first car-buying experience and they made everything very easy! Would highly recommend for any car buyer! More

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2017 Buick Enclave successful Wonderful dealership, drove over 2 hours to the dealership to look at a car listed on car gurus.com. Found the perfect fit for our family. Ron Morri Wonderful dealership, drove over 2 hours to the dealership to look at a car listed on car gurus.com. Found the perfect fit for our family. Ron Morris did an excellent job assisting us during the sales process and introduced us to Bill DeLord. Would I drive 2 hours again to purchase a car??? Yes, it was a great experience More

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Buying my 2017 Buick Enclave CXL at Bill DeLord Buick GMC I had the pleasure of working with Redi Shehu to purchase my new Enclave. Absolutely everything was ready and spotless when I arrived. The transacti I had the pleasure of working with Redi Shehu to purchase my new Enclave. Absolutely everything was ready and spotless when I arrived. The transaction was seamless. I would certainly buy another vehicle from him. He's the best I've ever worked with making a car purchase. More

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Great car, great deal, great salesman They had the car that we wanted for a good price. The salesman (Redi) was very helpful and we got the deal done in ~ 2 hours (test drive, trade-in eva They had the car that we wanted for a good price. The salesman (Redi) was very helpful and we got the deal done in ~ 2 hours (test drive, trade-in evaluation, negotiation, and financing). Everyone at the dealership was very nice and very helpful. One of the easiest car buying experience of my life. More

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