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Steve Cousins
Steve Cousins at Byers Ford

Steve Cousins

Finance Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Steve Cousins

December 23, 2025

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Employee Rating

N/aok but wait is long for oil chgok ok ok okik ok ok ok ok this is annoying More

by DJAUCHIUS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Thorpe, Greg Maynard, Sly Wallen, Tiffany Marks, Carson Trafzer

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November 30, 2025

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Fast and friendly mark morgan is the best salesman I've ever dealt with Absolutely great More

by Mgcaoc
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins

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Dec 02, 2025

Byers Ford responded

Thank you for sharing your wonderful experience with us! We're so glad to hear that Mark provided you with fast, friendly, and exceptional service. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to seeing you again.

November 02, 2025

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Awesome experience, Byers Ford did everything humanly possible to get me into my vehicle.... Thanks so much Byers I'm one happy driver More

by ohjdroof812
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Borgia, Bill Thorpe, Bob Drollinger, Todd Garverick, John Hess, Greg Maynard, Sly Wallen, Tiffany Marks, Carson Trafzer

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Nov 03, 2025

Byers Ford responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that our team went above and beyond to help you get into your new vehicle. Your happiness as a driver is exactly what we strive for every day. We truly appreciate your trust in Byers Ford and look forward to serving you again in the future. Welcome to the Byers Ford family!

October 11, 2025

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I had a great experience the team was amazing and answered all of my questions and they were all very respectful More

by Jsean50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Dan Perry

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Oct 13, 2025

Byers Ford responded

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that our team provided you with such a positive experience and were able to answer all of your questions respectfully. Your kind words truly mean the world to us and motivate our entire team to continue delivering excellent service. We're so glad we could exceed your expectations. We look forward to serving you again in the future!

October 03, 2025

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All of the staff was very helpful. They took time to make sure I was happy with every part of the sale. A big thank you to Mark. He was very easy to work with and was not pushy at all. More

by tp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Bill Thorpe

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Oct 06, 2025

Byers Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that our team, especially Mark, provided you with such a helpful and positive experience. Making sure our customers feel happy and comfortable is our top priority. We truly appreciate your kind words and look forward to seeing you again soon.

September 20, 2025

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Nick made my purchase so easy! Thank you 😊 Will recommend Byers to all my friends! More

by c_reynolds43025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Hess, Nick Hedges

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Sep 22, 2025

Byers Ford responded

Thank you so much for this wonderful review! We're thrilled to hear that Nick made your purchase experience so smooth and enjoyable. He'll be delighted to know how much you appreciated his help. We're grateful for your recommendation to friends and look forward to serving you again soon.

September 05, 2025

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Easy to deal with and gave me a fair trade in value. Like Byers Ford! More

by rawhide92003
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins

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Sep 12, 2025

Byers Ford responded

Thank you for your wonderful feedback! We're so happy to hear that you had a great experience with our team and received a fair value for your trade-in. We appreciate your business and look forward to seeing you again.

August 24, 2025

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Good experience in purchasing a car, straightforward, came through as promised in finding the vehicle we wanted, received fair deal. This dealership stands far above the rest in terms of professionalism More

by Tony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashbrook

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Aug 25, 2025

Byers Ford responded

Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that we could find the perfect vehicle for you and provide a straightforward, fair deal. Your kind words about our professionalism and customer focus mean the world to our team. We appreciate your business and hope you enjoy every moment in your new car.

May 13, 2025

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Employee Rating

Byers Ford has an awesome staff! They are very knowledgeable and proficient. Very thorough. Enjoy talking to them. More

by maof3bz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Bill Thorpe, Sly Wallen, Tiffany Marks

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May 14, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing thorough and knowledgeable service is very important to us, and it’s wonderful to know you enjoyed interacting with our staff. We truly appreciate your feedback and look forward to serving you again in the future!

May 08, 2025

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Employee Rating

I have purchased other vehicles from Byers in the past. As usual they were very good. They listened to exactly what I was wanting. I will return in the future when I'm in the market again. Never disappoint More

by kbeers
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins

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May 12, 2025

Byers Ford responded

Thank you for your kind words and for choosing Byers once again! We're thrilled to hear that our team listened closely to your needs and delivered the experience you were looking for. It means so much to us to have your trust and loyalty over the years. We’ll be ready to help you find the perfect vehicle when you’re in the market again.

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