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Steve Cousins
Steve Cousins at Byers Ford

Steve Cousins

Finance Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

5.0
45 Reviews
5.0

45 Reviews

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45 Reviews of Steve Cousins

February 18, 2026

Dealership Rating
Employee Rating

Everyone was helpful and kind. I found what I was looking for. I had a wonderful experience. More

by alliealtman
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins

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Feb 20, 2026

Byers Ford responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

February 17, 2026

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Employee Rating

John and Steve are amazing! I did my entire transaction over the telephone and through email/texts as I am located in New York. They answered all my questions. No games playe More

by tkc1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Grijak

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Feb 18, 2026

Byers Ford responded

Thank you so much for your wonderful review! We are thrilled to hear that John and Steve provided you with such a seamless and honest experience, even from a distance. We pride ourselves on integrity and clear communication, so it means a lot to know we hit the mark for you. Enjoy your new vehicle, and please don't hesitate to reach out if you need anything else down the road.

January 14, 2026

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Employee Rating

We are repeat customers because of the employees. Always friendly, always treat us right, always get a great deal. More

by Careywoolwine
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins

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Jan 20, 2026

Byers Ford responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

January 04, 2026

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Employee Rating

Great experience! Will definitely recommend this dealership and our salesman Mark Morgan. He was great to work with. More

by lisashaub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, John Hess

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Jan 06, 2026

Byers Ford responded

Thank you so much for the wonderful review! We are thrilled to hear that Mark Morgan provided you with such a great experience. We truly appreciate your recommendation and look forward to seeing you again.

January 02, 2026

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Employee Rating

Tiffany and the service team have always taken great care of me and my vehicle. The communication is stellar and I’m not left wondering. I drive well out of my way to service there. I purchased the vehicle More

by Daveh1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks , Nick Hedges

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Jan 06, 2026

Byers Ford responded

Thank you so much for the wonderful review! We are thrilled to hear that Tiffany and the service team have been taking such good care of you and your vehicle. It means a lot to us that you choose to drive the extra distance to service with us. We look forward to seeing you again next time!

December 23, 2025

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Employee Rating

N/aok but wait is long for oil chgok ok ok okik ok ok ok ok this is annoying More

by DJAUCHIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Thorpe, Greg Maynard, Sly Wallen, Tiffany Marks, Carson Trafzer

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Jan 07, 2026

Byers Ford responded

Thank you for your 4-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

November 30, 2025

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Employee Rating

Fast and friendly mark morgan is the best salesman I've ever dealt with Absolutely great More

by Mgcaoc
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins

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Dec 02, 2025

Byers Ford responded

Thank you for sharing your wonderful experience with us! We're so glad to hear that Mark provided you with fast, friendly, and exceptional service. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to seeing you again.

November 02, 2025

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Employee Rating

Awesome experience, Byers Ford did everything humanly possible to get me into my vehicle.... Thanks so much Byers I'm one happy driver More

by ohjdroof812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Borgia, Bill Thorpe, Bob Drollinger, Todd Garverick, John Hess, Greg Maynard, Sly Wallen, Tiffany Marks, Carson Trafzer

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Nov 03, 2025

Byers Ford responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that our team went above and beyond to help you get into your new vehicle. Your happiness as a driver is exactly what we strive for every day. We truly appreciate your trust in Byers Ford and look forward to serving you again in the future. Welcome to the Byers Ford family!

October 11, 2025

Dealership Rating
Employee Rating

I had a great experience the team was amazing and answered all of my questions and they were all very respectful More

by Jsean50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Dan Perry

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Oct 13, 2025

Byers Ford responded

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that our team provided you with such a positive experience and were able to answer all of your questions respectfully. Your kind words truly mean the world to us and motivate our entire team to continue delivering excellent service. We're so glad we could exceed your expectations. We look forward to serving you again in the future!

October 03, 2025

Dealership Rating
Employee Rating

All of the staff was very helpful. They took time to make sure I was happy with every part of the sale. A big thank you to Mark. He was very easy to work with and was not pushy at all. More

by tp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Bill Thorpe

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Oct 06, 2025

Byers Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that our team, especially Mark, provided you with such a helpful and positive experience. Making sure our customers feel happy and comfortable is our top priority. We truly appreciate your kind words and look forward to seeing you again soon.

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