Steve Enriquez | Page 2

The problem we took the car in for still exists and we have to schedule another appointment. have to schedule another appointment. More

by SCALLISON0 Verified Customer Verified Customer

Print

5 Stars! Exceptional Service at Temecula Hyundai! I've been a loyal Temecula Hyundai customer for over 10 years, and experiences like my recent 7,500-mile Exceptional Service at Temecula Hyundai! I've been a loyal Temecula Hyundai customer for over 10 years, and experiences like my recent 7,500-mile service are exactly why I keep coming back! My service advisor, Hayden, was exceptional from start to finish. The check-in process was quick, efficient, and thorough. He took the time to understand the purpose of my visit, explained everything clearly, and kept me updated throughout the service. What really impressed me was his attention to detail. Once my car was ready, Hayden personally came to find me in the waiting lobby. My car had already been washed and was waiting outside, ready to go. All I had to do was sign the paperwork and drive away. That's what I call excellent customer service! Hayden also went above and beyond by pointing out some tire wear I should consider addressing in the near future. Rather than simply recommending replacements, he took the time to show me a tire promotion the dealership was offering. To my surprise, the price for a complete set of new tires, installed, was significantly lower than several tire shops I'd already researched. I genuinely appreciated his honesty, helpfulness, and proactive approach. I've purchased several vehicles from Temecula Hyundai over the years and have consistently trusted their service department with all of them. General Manager Brad Canon has also been wonderful, and it's clear that great customer service starts with leadership and carries through the entire team. After more than a decade of doing business here, I can confidently say that Temecula Hyundai continues to earn my loyalty. It's not just about selling cars or performing maintenance. It's about building relationships, treating customers right, and making every visit a positive experience. Thank you, Hayden, Brad, and the entire Temecula Hyundai team! You continue to set the standard for what a dealership experience should be. I love Temecula Hyundai! More

by BJperkins Verified Customer Verified Customer

Print

Steve was very helpful and answered all my questions. The waiting room was very clean and comfortable. The waiting room was very clean and comfortable. More

by GLCJR7 Verified Customer Verified Customer

Print

Temecula Hyundai took care of me when I had a flat tire and needed a new one. They were quick and efficient. They even charged my car for free while it was there. They are exceptional! and needed a new one. They were quick and efficient. They even charged my car for free while it was there. They are exceptional! More

by VPERK51 Verified Customer Verified Customer

Print

Great attention to detail and courtesy. Arranged Lyft due to the time involved to diagnose problems. Will have to return to fix software issue related to towing and leaking shock absorb Arranged Lyft due to the time involved to diagnose problems. Will have to return to fix software issue related to towing and leaking shock absorber. More

by Tecalote Verified Customer Verified Customer

Print

Very polite and efficient. They completed my recall repair faster than expected and gave me a review of their inspection of my car. They completed my recall repair faster than expected and gave me a review of their inspection of my car. More

by KATHYC59 Verified Customer Verified Customer

Print

Didn't receive warning of increased service prices. Hate surprises. Had to ask for detail of services for my records. Invoice not enough for me. Hate surprises. Had to ask for detail of services for my records. Invoice not enough for me. More

by greenx2boys Verified Customer Verified Customer

Print

Service was great and quick. Didn’t have to wait long. Customer Service was great Didn’t have to wait long. Customer Service was great More

by heidi.deley Verified Customer Verified Customer

Print

The service department was very helpful. Steve E. got us checked in quickly and communicated all of the services they’d be doing, as well as confirming pricing beforehand. We always know our Steve E. got us checked in quickly and communicated all of the services they’d be doing, as well as confirming pricing beforehand. We always know our cars are in good hands with Steve E.! Thank you for another easy service appointment! More

by jeswil322 Verified Customer Verified Customer

Print

Hayden was my service writer and he was great. He helped me through the issues my car was having and got me into a rental so I wouldn’t be without a car. I appreciate his great communication skill He helped me through the issues my car was having and got me into a rental so I wouldn’t be without a car. I appreciate his great communication skills. More

by SUGARBURKE Verified Customer Verified Customer

Print