Steve Enriquez | Page 5

Temecula Hyundai responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be to experience delays with repairs and to have difficulty getting updates or follow-up from our team. Clear communication is an important part of the service experience, and we apologize that we fell short. Your comments have been shared with our management team as we work to improve our communication and follow-up process. We appreciate your feedback and hope you'll give us the opportunity to provide you with a better experience in the future.

Temecula Hyundai responded

Thank you for the amazing review. We appreciate you

Temecula Hyundai responded

Thank you for the amazing review. We appreciate you

Temecula Hyundai responded

Thank you for your continued trust in Hyundai of Temecula! We're honored that you chose to purchase your second vehicle from us. It's wonderful to know our convenient location makes it easy for you to return for your maintenance and service needs. We truly appreciate your loyalty and look forward to providing you with the same great experience for many years to come. Congratulations on your new vehicle, and thank you for being a valued member of our Hyundai family!

Temecula Hyundai responded

I recently brought my car in for service, and while the work itself may have been completed, I was disappointed with the customer service. The service advisor came across as rushed and somewhat rude. When I asked questions about my vehicle, I didn’t feel like they were fully answered or that my concerns were taken seriously. As a customer, I expect to be treated with courtesy and given enough time to understand the service being performed. I hope the business will work on improving communication and making customers feel valued.

Temecula Hyundai responded

Thank you so much for your kind words! We're honored to hear that our service team continues to provide you with an outstanding experience every time you visit. Delivering friendly, professional care and making our guests feel valued is what we strive for each day. We truly appreciate your continued trust in Hyundai of Temecula and look forward to serving you again on your next visit. Thank you for being a valued customer!

Temecula Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience at Hyundai of Temecula. It's great to know our team was friendly, kind, and attentive to your needs. We take pride in listening to our customers and following through on every request, so we're thrilled to hear that our team delivered the level of service you deserve. Thank you for choosing Hyundai of Temecula. We truly appreciate your business and look forward to serving you again for all of your future automotive needs!

Temecula Hyundai responded

Thank you for your wonderful review! We're honored to have earned your trust since the day you purchased your vehicle. It's great to hear that our team has consistently been helpful, attentive, and delivered on our promises throughout your ownership experience. Your continued loyalty means so much to all of us at Hyundai of Temecula. We truly appreciate you choosing us for your service needs and look forward to providing you with exceptional care for many years to come!

Temecula Hyundai responded

Thank you! We're glad to hear you've had great experiences with our service team. Enjoying a free Lyft and coffee while you wait is our way of making your time with us more pleasant. We appreciate your feedback!