With over 30 years of experience servicing high end automobiles in the Dallas-Fort Worth area, Steve Fordham has the experience and extensive network necessary to take on the complexities of your vehicle’s service needs. Steve has worked in management at numerous local luxury automobile service departments, where he has consistently maintained a nationally-recognized excellent customer service satisfaction rating. In addition to meeting customer demands for luxury automobile service, Steve also maintains close contact with the local automotive enthusiast community. Steve has personally organized regular Sunday Morning Drives for his clients and friends through Texas’ scenic roads, including weekend driving retreats across the Southwest. In addition, Steve coordinates quarterly high performance driver education programs at closed courses such as MotorSports Ranch. His automotive knowledge and enthusiasm is expansive and he’s ready to apply his know-how to your fine automobiles.
Read moreDealership Experience
12 yrs, 1 mo
Industry Experience
39 yrs, 4 mos
Languages Spoken
English
364 Reviews
Write a Review364 Reviews of Steve Fordham
December 05, 2016
New front tires for the wife's ride! Noticed a bubble in the front driver's side tire of my wife's Benz. Eek! Tires were 3+ years old, so it was time for new front tires. Ordered the tire Noticed a bubble in the front driver's side tire of my wife's Benz. Eek! Tires were 3+ years old, so it was time for new front tires. Ordered the tires from Tire Rack, had them delivered to Boardwalk, dropped off the wife's car when the tires arrived about 3 days later. Went joy riding in my Cali while they installed her tires. Easy peasy. As always, done perfectly, quickly, courteously and no complaints on price. More
Other Employees Tagged: Paul Frey
December 05, 2016
Another great experience with Boardwalk I've been doing business with Boardwalk since 2004, and they consistently impress and often exceed expectations. In talking with others around the I've been doing business with Boardwalk since 2004, and they consistently impress and often exceed expectations. In talking with others around the country, I've come to believe we (Dallas residents) are lucky to have such a great dealer serving us. Thank you again, Boardwalk. More
Other Employees Tagged: Nathan Dunning, Brian Benjamin, Paul Frey, Quentin Forge, Julie Summers , Stewart Foster, Frank Imlay, Mike Letourneau, Ken Murphy, Larry Neighbors, Shad Warren
December 05, 2016
Exceeded my expectations......AGAIN Steve and Paul were able to get my 488 Spider in and clear shield installed within 48 hours so that I could attend the Tributo Finali Mondiali Rally w Steve and Paul were able to get my 488 Spider in and clear shield installed within 48 hours so that I could attend the Tributo Finali Mondiali Rally with a protected car. Boardwalk Service department is second to none!! More
Other Employees Tagged: Paul Frey
November 27, 2016
Thank you Steve Fordham! I brought my 2013 458 spider in for its scheduled maintenance. Making the appointment was very easy due to Steve's prompt email responses. He had my I brought my 2013 458 spider in for its scheduled maintenance. Making the appointment was very easy due to Steve's prompt email responses. He had my car ready the same day! This is a first for me at exotic car dealerships because it usually takes days. In addition to the quick service, my car was washed and vacuumed and looked great when I picked it up. Steve treated me like a valued customer. He is a great service manager and the service advisors should look up to him and emulate his customer service, attention to detail, and efficiency. Thank you. More
November 15, 2016
Cranky TPMS fixed! I get my Cal serviced ar Boardwalk, and I asked about whether they could help me with the tire pressure monitoring systems on my Porsche 911, which we I get my Cal serviced ar Boardwalk, and I asked about whether they could help me with the tire pressure monitoring systems on my Porsche 911, which were acting up, giving me warnings, although the tire pressure seemed fine. Paul and Steve graciously looked at the Porsche, and it turned out there were two small punctures, which they fixed. I really appreciate that they looked at my Porsche even though they are a Ferrari dealer! My Porsche is now a happy camper. They even delivered it cleaner than what I dropped it off! :) More
Other Employees Tagged: Paul Frey
November 10, 2016
Excellent Service as Usual! Because it's a 100 mile round trip for me to get service, scheduling is an issue. Boardwalk and Larry Neighbors were great at helping to arrange a ti Because it's a 100 mile round trip for me to get service, scheduling is an issue. Boardwalk and Larry Neighbors were great at helping to arrange a time that was the most efficient for me to be without my beloved California T's annual service. The quality of their service was excellent and performed on time, even including a wheel that had to be sent offsite for polishing. I appreciate their friendliness, knowledge, and especially the quality of their service. On an unrelated service comment, Boardwalk Ferrari Maserati goes out of its way to support auto enthusiasts and automotive clubs by organizing events and contributing as sponsors to activities. This is well-above and beyond what is expected of most dealerships, and I am genuinely grateful for their support. Additionally, Steve Fordham represents Boardwalk's presence on the internet for Ferrari and auto enthusiasts, providing advice and information that is objective and useful. Thank you, Boardwalk! More
Other Employees Tagged: Larry Neighbors
October 23, 2016
Excellent service experience Another perfect service experience. Steve and Paul communicate well, make the process of drop off and delivery very easy and take care to ensure all m Another perfect service experience. Steve and Paul communicate well, make the process of drop off and delivery very easy and take care to ensure all my requests are completed to perfection. Thanks. More
Other Employees Tagged: Paul Frey
October 20, 2016
Attention to detail Had my car detailed at BF. As always, it was done well, on time and the price was reasonable (yep, you red that right, a reasonable price at a Ferrari Had my car detailed at BF. As always, it was done well, on time and the price was reasonable (yep, you red that right, a reasonable price at a Ferrari dealership!). More
Other Employees Tagged: Paul Frey , Larry Neighbors
October 10, 2016
Tire replacement Unfortunately I got a puncture in an almost new Michelin that could not be repaired due to its location. I spoke with Steve and Paul about the situat Unfortunately I got a puncture in an almost new Michelin that could not be repaired due to its location. I spoke with Steve and Paul about the situation and they immediately ordered me a new tire. I dropped my FF off on Tuesday and picked it back up on Thursday. The car was freshly washed (at no charge) and looking good as is always the case when I have it serviced with Boardwalk. Steve and Paul provide top notch, prompt service every time I've needed anything done. More
Other Employees Tagged: Paul Frey
October 07, 2016
I need a thesaurus! :) As stated in the title, I need a thesaurus, because I'm running out of adjectives to describe the fabulous service I have received at Boardwalk Ferrar As stated in the title, I need a thesaurus, because I'm running out of adjectives to describe the fabulous service I have received at Boardwalk Ferrari. My wife and I have owned our Cali for about 5 months and have had a flat tire fixed, new tires installed, a track inspection and a detailing done (on my Porsche). Steve, Paul, Larry and the crew always meet & exceed our expectations. We even enjoy giving our money to Melanie, she's always chipper & friendly! Everything is done on time or ahead of schedule. All charges are explained. Communication with the owner is excellent. It's fair to say that dealing with the people at BF has been one of the major pluses of our Ferrari ownership experience. More
Other Employees Tagged: Paul Frey , Larry Neighbors, Melanie Jhingree