Steve Fordham | Page 28

Excellent service and follow up !! I Installed a Lo-Jack system on my Spider. I Also had them perform a transfer of my Radar unit from my old California to the spider.. I Installed a Lo-Jack system on my Spider. I Also had them perform a transfer of my Radar unit from my old California to the spider.. More

Helpful 0

Report | Print

Steve Fordham is why I bought my car This is my 5th Ferrari, and I bought it from Boardwalk Ferrari Maserati of Plano because Steve Fordham does so much for all of us owners, including th This is my 5th Ferrari, and I bought it from Boardwalk Ferrari Maserati of Plano because Steve Fordham does so much for all of us owners, including the FCA DFW chapter. The team is all great, but Steve is on another level of customer service that makes me appreciate Ferrari and stay with this dealership. There used to be a day that I would actually trailer my car to San Antonio for service (seriously...) Today I would not think of it. Steve, Larry and Paul earn my business every time. And because of Steve... I am certain I will buy my next Ferrari from Boardwalk. Assuming Steve is given a raise of course!!!. Thank you Steve (Larry, Paul and Boardwalk) for all you do for the FCA, the ownership experience would not be the same without this relationship. It's awesome. More

Helpful 0

Report | Print

Check up for updates As always, everyone is so friendly and accommodating. Everyone greets you like an old friend and asks what else they can do. Awesome people. Number on As always, everyone is so friendly and accommodating. Everyone greets you like an old friend and asks what else they can do. Awesome people. Number one dealer in the nation. Thanks guys. Great job as always More

Helpful 0

Report | Print

Best Service Ever I couldn't be more pleased with the diagnostic and repair services just completed. Found them through recommendations on Ferrari Chat and decided to I couldn't be more pleased with the diagnostic and repair services just completed. Found them through recommendations on Ferrari Chat and decided to ship our 2004 360 Stradale from Seattle, WA for repairs. The results were fantastic - much lower cost than my local dealer for service work ACTUALLY needed to be done. Steve, Paul and Chris are consummate professionals who can be trusted to meet commitments. Scope of work included exhaust system, suspension, gear shifting, exterior cosmetic and wide variety of other fine tuning work they recommended. Our 40k mile Stradale is now in top condition and we have Boardwalk Ferrari to thank. More

Helpful 0

Report | Print

Ferrari in for annual service It was time for my 458 to go in for annual service. I'm out of state and the guys at Boardwalk were great helping me line up a transport to and from. It was time for my 458 to go in for annual service. I'm out of state and the guys at Boardwalk were great helping me line up a transport to and from. Once the car arrived to them they immediatly went to work. Great job. More

Helpful 0

Report | Print

Service on my FF Steve Fordham and Paul Frey have provided stellar service to me on my "new" 2014 FF that I bought in April. After my participation in the Ferrari Co Steve Fordham and Paul Frey have provided stellar service to me on my "new" 2014 FF that I bought in April. After my participation in the Ferrari Corso Pilota event held at COTA, the F1 track in Austin, I needed new rear fender liners due to a lot of tire rubber buildup caused by the slicks on the Ferrari Challenge cars. They ordered the liners and, while waiting for them to come in, had the car detailed to remove the cosmetic effects of me having fun, fun, fun on the track. When the wheel liners came in, Paul and Steve got them installed the same day so that I could enter my FF in the Ferrari car show being held at the Four Seasons in Los Colinas the very next day. My FF was voted First Place for front mid-mount engine Ferraris. A week later, my son ran the FF at a track day at TMS. Car proved to be very quick what with its four-wheel drive, V12 engine. My son literally ran the tires off of the car while having a ball. The front tires were so, so bare it would have been unsafe to try to drive the car home. So Steve and his guys arranged for the car to be taken by truck direct to Boardwalk. Four days later, when new Michelin Pilot Super Sports came in, Paul and Steve had the car reshod and in showroom condition. Steve, especially, went out of his way to ensure that I had a superb customer experience at Boardwalk by offering to match tire prices with Tire Rack so I didn't have to go through the trouble of ordering tires direct. Kudos. More

Helpful 0

Report | Print

Expectations Exceeded I have not had my 2016 California T for very long. There were some issues, and very quickly transport was arranged from Kansas to the dealer. The car I have not had my 2016 California T for very long. There were some issues, and very quickly transport was arranged from Kansas to the dealer. The car got there on a Wednesday, and I was able to have it back on that Saturday. The team kept me in the loop during the process, and fully explained the problem and solutions. I felt fortunate that the service team have the depth of knowledge and the experience to be able to solve obscure problems. My hat is off to them. More

Helpful 0

Report | Print

Steve Fordham and Service tean are great as always when my vehicle needs proper service I can rely on them to exceed my expectations. No other dealership service team can come close. as always when my vehicle needs proper service I can rely on them to exceed my expectations. No other dealership service team can come close. More

Helpful 0

Report | Print

Tech Inspection & Brake Flush Tech Inspection and Brake Flush for Track Day completed as scheduled and under forecasted cost. Steve Fordham always a pleasure to work with and coord Tech Inspection and Brake Flush for Track Day completed as scheduled and under forecasted cost. Steve Fordham always a pleasure to work with and coordinated activity with Boardwalk Ferrari technicians at my requested time. More

Helpful 0

Report | Print

Steve Fordham, Paul, and the service team are fantastic I had special ordered some Lugnuts that were going to come in Thursday evening, but did not come in until Friday evening. I wanted the original wheel I had special ordered some Lugnuts that were going to come in Thursday evening, but did not come in until Friday evening. I wanted the original wheels put on my vintage Ferrari for the concours event on that Saturday of Father's Day weekend. I received a call from Paul in service who said that I could bring my Ferrari in early on Saturday morning, so that I could show my car with the original wheels on it. Steve Fordham, the director of service, was there to assist me, along with his team and make everything go smoothly. He charged me a fraction of what it should cost to bring my car in line with judging criteria, and we ended up winning a second-place trophy because of his thoughtfulness. My nine year old boy was thrilled to receive his first trophy for our car, and the Boardwalk Ferrari team showed, again, going above and beyond the call of duty to assist the customer. More

Helpful 0

Report | Print