Steve Hahn | Page 9

Thank you so much for making this experience easy, stressfree and quick! Especially to Steve Hahn! Thank you!!! I will recommend to my friends and family. stressfree and quick! Especially to Steve Hahn! Thank you!!! I will recommend to my friends and family. More

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Excellent experience and dealership! Excellent dealership, service and experience! Made the car buying experience a pleasure. Everyone went out of their way to keep it simple and uphold t Excellent dealership, service and experience! Made the car buying experience a pleasure. Everyone went out of their way to keep it simple and uphold their commitments! More

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Friendly and professional sales process Mission Viejo Acura was brought to my attention as they had the only car with desired spec in-stock in the area. What made me satisfied is how profess Mission Viejo Acura was brought to my attention as they had the only car with desired spec in-stock in the area. What made me satisfied is how professional and smooth the sales process went. Unlinke many other dealership, Mission Viejo Acura's salesman allowed me to test drive the new vehicle to the level I want, test drive routes consist of winding local raods, short mountain raods and freeway. The salesman followed the process perfectly and walked me through the detail of the car functionality and feature as much as possible. The pricing was straightforward as I discussed the pricing over the text message prior to my visit. No shady game and trick in the pricing as I went through Costco Auto Program. On top of the savings Costco Auto Program was able to provide me, the salesman showed me more options of payment for which I may be able to enjoy even lower sales price - very transparent and friendly. I spotted and pointed out a few build quality problems on the vehicle during the test drove, and they helped pull out another vehicle with the same spec which just arrived at the lot without being through the PDI process. As I spotted some other issues on the this vehicle, they went ahead and checked other vehicles in the lot and tried to locate the cause and uniformity of the problem - very responsive and thoughtful. In the end, they confirmed that the issue I found was minor and isolated, and they were glad to fix it as I agreed to make the deal. The next day, they fixed the problem and I picked up the vehicle with a Thank-you note inside the central console. More

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Ultimate car buying experience We were greeted right away when we arrived at Mission Viejo Acura dealer by Sam. All our needs were discussed carefully. Steve and Paul later droppe We were greeted right away when we arrived at Mission Viejo Acura dealer by Sam. All our needs were discussed carefully. Steve and Paul later dropped in offering water and coffee. Safue came in explaining about protective coating for interior and car exterior relating to his first hand experience. Even I know the coating is good to protect paint from bird dropping damage and possible spill on the car seat, I was not fully convinced. While I was worrying whether the protective coating is going to change the feel to the leather seat, Sam helped us in talking with a recent buyer who did the coating and happened to do car maintenance outside, getting their feed back and how they loved it. Wow, that was really warm and real, I came to know how the Acura team know their customers and how close their relationship with their customers. I loved that experience. We were surprised to meet Alex in the dealership on Sat even it was his day off. All our experience and treatment was warm and like a family. The most important thing is that we got our dream car, a brand new 2020 Acura RDX. Thank you Acura, we finish all our buying in less than 3 hours. That was truly amazing! More

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Always receive attentive and responsive service from Jeff. Provides concise information, accurate and detailed comments for my vehicle. Jeff. Provides concise information, accurate and detailed comments for my vehicle. More

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Great service and attentive. Good communication Got my red RDX and am thrilled with it everything I wanted was included. David is so great to work with. Second Acura I have bought with him. Highly Got my red RDX and am thrilled with it everything I wanted was included. David is so great to work with. Second Acura I have bought with him. Highly recommend More

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Outstanding Service Have leased from this dealership about 8 times now- they always make it easy, and even better, they get you out quickly. Can’t appreciate that enough. Have leased from this dealership about 8 times now- they always make it easy, and even better, they get you out quickly. Can’t appreciate that enough... More

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5 Star! My family and I had a great car buying experience with Mission Viejo Acura. I would recommend this dealership to others that are looking to buy a car. My family and I had a great car buying experience with Mission Viejo Acura. I would recommend this dealership to others that are looking to buy a car. More

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Great Buying Experience Steve and Paul where very professional, I would highly recommend working with them at Acura Mission Viejo. The purchase was simple and fast, with sign Steve and Paul where very professional, I would highly recommend working with them at Acura Mission Viejo. The purchase was simple and fast, with signing paperwork, pick-up of my trade-in, and delivery of the car all done at my house! More

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19 RDX Quick, professional, and was an overall pleasant car purchasing experience. Would recommend for anyone in the market for a well built performance mac Quick, professional, and was an overall pleasant car purchasing experience. Would recommend for anyone in the market for a well built performance machine. Thank you Steve and team! More

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