Steve Heinze
Steve Heinze at Del Toyota

Steve Heinze | Page 17

Sales & Leasing Consultant

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

Contact Me
4.7
486 Reviews

Dealership Experience

35 yrs, 2 mos

Industry Experience

35 yrs, 2 mos

Specialties & Trainings

Sales and Leasing specialist

Platinum Sales Society Winner

4.7

486 Reviews

Write a Review

486 Reviews of Steve Heinze

August 28, 2021

Dealership Rating
Employee Rating

I just leased my third Toyota with Steve heinze, this time I got a Rav4. Joshua got me set up with the technology. I always received good customer service at del Toyota and I'll get my next Toyota there More

by furada95
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Albright , Joshua Leach

Aug 31, 2021

Del Toyota responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your third new car. It's fantastic to know Steve helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 25, 2021

Dealership Rating
Employee Rating

Brian was awesome! He was polite, patient, and professional. Brian made the process comfortable learning about my new car! He explained the new technology so well. More

by keh3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Sweet

Aug 27, 2021

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 18, 2021

Dealership Rating
Employee Rating

I leased my truck through Del Toyota and wanted to buy it out after the lease ended. The dealership wanted to charge me $800 or $900 over the cost of the buyout price. Nothing like charging the customer tw More

by ANTHONY.TURK
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 19, 2021

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 17, 2021

Dealership Rating
Employee Rating

When I arrived I was treated courteously, I had an appointment with Steve Heinz and was directed to him. The whole process of returning my leased car and getting a new one was quick and easy. Very pro More

by TONYFALANGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Leach

Aug 19, 2021

Del Toyota responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 30, 2021

Dealership Rating
Employee Rating

From the minute you walk in and walk out with the perfect vehicle, the knowledge, efficiency and over all politeness of the staff makes you only want to buy from Del More

by JLCOMFORT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Leach, Ken Tran

Aug 03, 2021

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 22, 2021

Dealership Rating
Employee Rating

They where great and so friendly I will bye my next car there for my wife love all of them and my salesman Steve fi More

by DBURCH187
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Lopez, Jim Krause , Adam Dubrow

Jul 26, 2021

Del Toyota responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 13, 2021

Dealership Rating
Employee Rating

I have personally bought 4 cars and traded in 3, making that 7 amazing deals. Did I mention that I drove 150 miles for all those deals? Steve Heinze will beat all the deals in the known universe, and th More

by BENJAMINKUPERSHMIDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Krause , Ken Tran, Mr. DEL

Jul 15, 2021

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 13, 2021

Dealership Rating
Employee Rating

Easiest dealer by far that we’ve worked with. This was our second time purchasing a new vehicle with Del Toyota. Both times they were very responsive and offered the most competitive pricing we could find More

by JM-IN-PA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Albright

Jul 15, 2021

Del Toyota responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Del Toyota. We can’t wait to see you for your next servicing appointment! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 10, 2021

Dealership Rating
Employee Rating

I experienced top notch service from the minute I walked in the door; fantastic, knowledgeable and personable service from Steve, Jimmy, and Josh L. Great experience and look forward to many years to come w More

by wynnjj1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Krause , Joshua Leach

Jul 13, 2021

Del Toyota responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 02, 2021

Dealership Rating
Employee Rating

We have had a great experience when buying our new 2021 Toyota Tundra truck to haul our new 26ft. RV. The service has also been outstanding at our first sixth month checkup. I would and have recommended D More

by DDICKENS65
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska, Jim Krause, Nick Olson , Ed Pritchard

Jul 07, 2021

Del Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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