Steve Heinze
Steve Heinze at Del Toyota

Steve Heinze | Page 35

Sales & Leasing Consultant

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

Contact Me
4.7
489 Reviews

Dealership Experience

35 yrs, 3 mos

Industry Experience

35 yrs, 3 mos

Specialties & Trainings

Sales and Leasing specialist

Platinum Sales Society Winner

4.7

489 Reviews

Write a Review

489 Reviews of Steve Heinze

May 27, 2019

Dealership Rating
Employee Rating

The Jewel of Thorndale From sales to finance to service...everyone knows their stuff, are so helpful, customer focused, and just plain nice!! I've been a customer here sinc More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Lewis

May 27, 2019

Del Toyota responded

Susie, thank you for your loyalty to our dealership and for taking the time to write this review. Steve’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 26, 2019

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Employee Rating

Great experience Staff was excellent. Made the buying experience as easy as I’ve ever had. Highly recommend Del Toyota for any car buying needs. I will be back for sur More

by Josh Judge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Albright , Angel Lewis

May 27, 2019

Del Toyota responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 25, 2019

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Employee Rating

Reasons to come back to Del Toyota We have dealt with Steve Heinze for years. He is a quality guy! Angel Lewis, and Jim Krause added to the professional picture of purchase. More

by JERRYCSHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Krause , Angel Lewis

May 27, 2019

Del Toyota responded

Thank you for providing us with feedback regarding your recent visit, Jerry! Our team works hard to keep our customers coming back to Del Toyota and it’s great to hear of your continued business. Angel, Jim and Steve are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 24, 2019

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Employee Rating

New Vehicle Went to Del yesterday and leased my first RAV4! Thanks to Steve, Heather and the rest of the staff for making it an easy process! More

by ARN723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Karkoska

May 27, 2019

Del Toyota responded

Thank you so much for taking the time to provide such great feedback. It's fantastic to know that we were able to make your RAV4 purchase incredibly easy. We look forward to working with you or anyone you might send our way in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 24, 2019

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Employee Rating

Great buying experience. Purchase experience was very good. Steve is very direct. I have purchased several cars from him and will probably buy another sometime in the future. More

by SHEMONSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2019

Del Toyota responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Steve’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 22, 2019

Dealership Rating
Employee Rating

Excellent experience end to end Was in and out fast. Everyone was professional and welcoming, but not overbearing. Would recommend to family and friends. Looking forward to my next More

by B
Recommend Dealer
Yes

Other Employees Tagged: Josh Albright, Jim Krause

May 27, 2019

Del Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 13, 2019

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Employee Rating

I'm happy I don't like buying cars, the process is horrible, and most of the time I don't trust anything happening in the process. It's a character flaw of min More

by TedC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nikki Dougherty, Angel Lewis, Ken Tran

May 13, 2019

Del Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Del Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 12, 2019

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Employee Rating

New Car Purchase - Rava4 Old car lease expired June 16 2019 & received call from Steve Heinze, previous sales rep I had & advised lease expiring & Steve spoke 2 my wife & advi More

by Macleodt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska , Angel Lewis

May 13, 2019

Del Toyota responded

Thank you for your great review! We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 11, 2019

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Employee Rating

Leasing a new car Steve was great and easy to work with. My questions were answered and nothing took too long. He was also helpful in trying to get a lower insurance ra More

by tiffhedrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska

May 13, 2019

Del Toyota responded

Tiff, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 06, 2019

Dealership Rating
Employee Rating

Courteous I called in the morning and I was told to drop it off in an hour and a shuttle would take me home..very courteous More

by VJSHRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2019

Del Toyota responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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