Hours- Mon:12-8 Tues:9-8 Wed:12-8 Thurs:9-6 Fri:OFF Sat:8:30-5 Hometown: Chicago, IL Current Town: Itasca, IL I have been in the car business for 38 years. I am married and have a very ambitious 22 year old daughter and 2 DOGS. My first car was a Toyota Corolla My favorite vehicle we offer here at Oak Lawn Toyota is the New Sienna because of the specials we have on them. Something interesting about me is I sold over 400 cars in one year. I am one of the best Ping Pong players in Illinois. Hobbies: Golf and Poker Favorite Movie: Forrest Gump Favorite Musician/Band: The Gap Band and Bon Jovi Favorite Television Show: Fashion Police Favorite Food: Lobster
Read moreDealership Experience
16 yrs, 5 mos
Industry Experience
38 yrs
Languages Spoken
English
121 Reviews
Write a Review121 Reviews of Steve Hertogs
December 19, 2013
I purchased a 2014 FJ Cruiser on 12/14/2013 and was pleased with my sales rep Frank, his manager Steve and Dave in finance. Dave gave me a great rate without insulting me on the first round. Before tha pleased with my sales rep Frank, his manager Steve and Dave in finance. Dave gave me a great rate without insulting me on the first round. Before that Steve took the number Frank and I worked up and instead of playing games agreed to the reasonable number. I have purchased 30 new cars over the years and this is the first time the dealer did not come across like a used car sales lot. Even the guy that detailed my car took his time and seemed to care. I asked that no bumper sticker be added to the car and it was not. I asked to have the window sticker removed with out damage and it was. I asked that no front plate be messed with as I live in Indiana and it was not. I asked that the temp license not touch my rear window heating elements and they listened. Yep, they did me right and were professional. NOTE: Of all the folks on downstream trying to get you business using the Consumer Report tools Oak Lawn was the only one that responded to my specific questions on inventory. ALL the others failed and wasted my time. More
Other Employees Tagged: Dave Capelle, Frank Contreras