Steve Kikta | Page 42

Service center was clearly marked and accessible. Service Manager was friendly and communicated clearly and affable. Service Manager was friendly and communicated clearly and affable. More

by carlin4140 Verified Customer Verified Customer

Report | Print

Everyone on the sales side was great. The finance department was great. Prior to purchasing my new truck, I had my current one in the shop. The service advisor should have been fired. He The finance department was great. Prior to purchasing my new truck, I had my current one in the shop. The service advisor should have been fired. He was the most useless person working at Ferman. I believe the carwash workers had more intelligence then him. More

by skanis277 Verified Customer Verified Customer

Report | Print

Great service service person informed me of everything that was happening and how long it would take that was happening and how long it would take More

by hazmat52003 Verified Customer Verified Customer

Report | Print

Service was poor. Things I asked for were not executed and when I asked for my replaced parts to review the damage, they wouldn’t produce. Second time I’ve been told r Things I asked for were not executed and when I asked for my replaced parts to review the damage, they wouldn’t produce. Second time I’ve been told rodents chewed through something causing damage, 2yrs apart. More

by NICDERK Verified Customer Verified Customer

Report | Print

Had to wait 2 weeks to get oil changed. Don't care about their customers Don't care about their customers More

by jpatchett52 Verified Customer Verified Customer

Report | Print

They are extremely courteous and professional. I have always felt like family there. Ferman has been my choice dealership for almost 18 years. I have always felt like family there. Ferman has been my choice dealership for almost 18 years. More

by TONIIIII Verified Customer Verified Customer

Report | Print

I delt with Steve and Tony at the service desk. They were able to work my car into the schedule ASAP and made sure the issue I was concerned about was thoroughly looked into and addressed. After They were able to work my car into the schedule ASAP and made sure the issue I was concerned about was thoroughly looked into and addressed. Afterwards, Annie picked me up from my home within a half hour after I called, then shuttled me back to pick up my car. Great team! More

by davewestcoastwindsurfing Verified Customer Verified Customer

Report | Print

The shuttle service was good but not timely. I would rather wait at the dealership to get my car repaired. Everything else was good. I would rather wait at the dealership to get my car repaired. Everything else was good. More

by rosanne.lacey Verified Customer Verified Customer

Report | Print

Steve is always very accommodating and efficient! He gets my vehicles in and out as soon as possible and is always very friendly! He gets my vehicles in and out as soon as possible and is always very friendly! More

by Mkwade07 Verified Customer Verified Customer

Report | Print

I always experience nice people, and my service man Steve explains what the issues are with good follow thru from the Service.Dept explains what the issues are with good follow thru from the Service.Dept More

by Jeangoogvs Verified Customer Verified Customer

Report | Print