Steve Kritikos | Page 2

My experience was just like the Lexus Brand. ..Top Tier Excellent. I was searching for a vehicle with my elderly Mother in mind. I contacted Treasure Coast Lexus on a traded-in vehicle that w ..Top Tier Excellent. I was searching for a vehicle with my elderly Mother in mind. I contacted Treasure Coast Lexus on a traded-in vehicle that was just posted online. We live a ways away so not exactly convenient and not something entertained throughout the three month search. After tons of research, I knew what I was looking for. Most recently I learned that one of the least liked consumer experiences is going to a car dealership....but not the case at Treasure Coast Lexus. That Saturday morning, after seeing the online post at Treasure Coast Lexus, my call-in was answered by Michael Klein. As soon as he spoke, I just had a calm feeling I was going to be in good hands. The immaculate, pristine and like new vehicle was waiting for me to arrive and test drive. At TCL it wasn't just a typical test drive as in my other colorful recent experiences: Everything from just wanting to "close the deal if the numbers were right", or get me in their system so that I could simply just sit in or test drive a certain car, or that they put on a shirt everyday so that they could come in to try and sell me a car and more...I would never return to those places/people nor recommend them due to my personal experiences. Michael was respectful and above the rest. He taught and showed me everything he knew about the car and things I probably would've never discovered on my own. There was absolutely no pressure and it was actually an enjoyable, solid and professional experience. One last hurdle for me was getting it home with an elderly Mother in tow/care. They worked it out so that I didn't have to make a second trip to bring it home. My thoughts: Yes, It was my LUCKY Day: I bought a traded in great condition, clean Honda at a fair and reasonable price...had I purchased a Lexus instead, I don't feel my customer service experience would have been any better. Fast, friendly, timely, stress-free, and a pleasurable experience. THANK YOU, Treasure Coast Lexus! More

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Our experience at Treasure Coast was excellent. Scott was extremely knowledgeable and helpful. Everyone was very helpful and attentive to our needs. Looking forward to doing business with Lexus. Scott was extremely knowledgeable and helpful. Everyone was very helpful and attentive to our needs. Looking forward to doing business with Lexus. More

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"We recently purchased a 2025 RX350 from TC Lexus and the experience was surprisingly easy.. Carlton, our salesperson, was knowledgeable, patient, and transparent throughout the entire process. There was no experience was surprisingly easy.. Carlton, our salesperson, was knowledgeable, patient, and transparent throughout the entire process. There was no high-pressure sales tactic, we arrived with only an intention to see what we might like to buy in the near future . The finance team made the paperwork quick and painless. Highly recommend this dealership for anyone looking for a stress-free car buying experience! More

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I had a great experience working with Jean Berrette at Lexus. He was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. He answered all my questions and made sure Lexus. He was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. He answered all my questions and made sure I felt comfortable throughout the experience. I truly appreciate the excellent customer service and would highly recommend Jean to anyone looking to purchase a Lexus. More

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I am very pleased with my new car from Treasure Coast Lexus. Michael Klein was the sales representative and Steve Kritikos the financial director helped make this purchase an enjoyable experience. I am e Lexus. Michael Klein was the sales representative and Steve Kritikos the financial director helped make this purchase an enjoyable experience. I am especially grateful to Adelina Sanchez for helping me become comfortable with operating my new RX 350 Hybrid. Thank you. Donna Stofel More

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Randy is professional, friendly and humble. He radiates confidence and enthusiasm. The best smile ever. He radiates confidence and enthusiasm. The best smile ever. More

by samshesaj32 Verified Customer Verified Customer

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Michael Klein and the whole team were exceptional at this location. Great customer service and professionalism. location. Great customer service and professionalism. More

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JB and the rest of the team were professional, courtious, helpful and pleasant to work with. They took the time to answer all my questions, explained my opinions clearly and helped me find the perfect car fo helpful and pleasant to work with. They took the time to answer all my questions, explained my opinions clearly and helped me find the perfect car for my needs. I highly recommend this dealership to anyone looking for a stress free car buying experience. More

by woe1 Verified Customer Verified Customer

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your sales team is top notch! thank you for fast and prompt service we will be back! thank you for fast and prompt service we will be back! More

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We recently leased an RX350h. Worked with Michael who is extremely knowledgeable about all the models. He was very easy to work with and answered all emails and calls promptly. Worked with Michael who is extremely knowledgeable about all the models. He was very easy to work with and answered all emails and calls promptly. Steven handled the finances when we went to pick up the car. He was also very knowledgeable and easy to work with. No pressure for add-ons. Ditto for the tech person. My only minor complaint was that the pick-up took almost 4 hours. But I guess needing a NYS registration (which they handled beautifully) was a complication. Love the car so far! More

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