Steve LaGesse
Steve LaGesse at Toyota of Bourbonnais
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Steve LaGesse | Page 3

Service Director

Toyota of Bourbonnais

555 William Latham Dr.
Bourbonnais, IL 60914

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5.0
63 Reviews

I am married with 3 beautiful children and 4 amazing grandchildren. I coach softball and love to play sports with golf and basketball being my favorites! I enjoy the daily challenges that the automotive industry has but helping people with their concerns on their vehicles is what our service team number one goal is!

Dealership Experience

8 yrs, 10 mos

Industry Experience

43 yrs

Specialties & Trainings

GM, Toyota, Volkswagen Certified Service Manager

5.0

63 Reviews

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63 Reviews of Steve LaGesse

April 03, 2021

Dealership Rating
Employee Rating

Came in for an oil change and tire rotation. Service department is awesome! They pay attention to the details! They even washed my car! Thanks!!! More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach, Cheri Williams , Catherine Hunte

Apr 03, 2021

Toyota of Bourbonnais responded

Thanks John! We appreciate your acknowledging the team with your review!! We try to go above and beyond for all of our customers whether in for sales or service! We enjoy providing a hand car wash and thorough disinfection for each and every service!! Enjoy!!

April 01, 2021

Dealership Rating
Employee Rating

Great Experience. Can't imagine car-buying being any smoother. No games, no post-buying regrets. I'd give Janelle three thumbs up if I had three thumbs. More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach, Cheri Williams , Catherine Hunte, Todd Zummallen, Steve Lach in Service has been 5 Stars for many years with my cars.

Apr 03, 2021

Toyota of Bourbonnais responded

Wow....that is such an awesome review Max! We appreciate acknowledging the many team members here at David Bruce. If you had three thumbs you could be a heck of a thumb wrestling champion!! We look forward to continuing to be here when you need help in the future!!

March 08, 2021

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Employee Rating

We’ve been shopping for our vehicles at David Bruce Toyota for nearly a decade. Always a pleasant experience in both sales and service. Rob Reus has been our “go to guy” for every purchase. Knowledge More

by Jim V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Lach, Cheri Williams , Catherine Hunte, Rob Reus, Dave Sosnowski, Todd Zummallen

Mar 12, 2021

Toyota of Bourbonnais responded

Thank you for those kind words Jim! Your business over the years is greatly appreciated! You definitely have great taste with some awesome vehicle choices!! Thank you for acknowledging so many members of our team as well! We enjoy working as a team to support our customers with sales and service to make owning their vehicles an enjoyable experience!! Thanks again and enjoy those Toyota's!!

March 01, 2021

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Employee Rating

Jason is a great salesman. He's very easy to deal with. Met with him Saturday morning and took delivery of a new rav4 I think it was a great choice. More

by colevris
Recommend Dealer
Yes

Other Employees Tagged: Jason Connor, Todd Zummallen

Mar 01, 2021

Toyota of Bourbonnais responded

Thanks for sharing your experience with Jason! He's a great member of our team and always goes above and beyond to help. We are here to help with anything you may need now and in the future!

December 03, 2020

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Employee Rating

This is my 8th car that I have leased through Janelle. She’s the best in the business. Friendly, knowledgeable, and professional, especially now in the midst of this pandemic. She made me feel safe. Alway More

by Scubydiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach

Dec 03, 2020

Toyota of Bourbonnais responded

Wow...Eight is GRRRRRREAT!! Thank you for your continued business over the years and for sharing your experience. Thanks for working with Janelle as she is a great asset to our team. We want our customers to feel comfortable with their deal and with their environment. We do require that our staff wear masks when working with customers or walking in the showroom. We also have signs posted and ask our customers as well. We do offer pickup and drop off for your vehicle maintenance in the future so you can enjoy that convenience and safety. We look forward to helping again in the future!!

April 10, 2020

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Employee Rating

Best Ever Car Buying Experience Had no intention of buying a car. However, meeting Jay Schelke, walked out with a 2020 Prius. Best car buying experience ever thanks to Jay Schelke an More

by suln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Schelke, Todd Zummallen

Apr 10, 2020

Toyota of Bourbonnais responded

Thanks SO much for sharing your experience! We are very proud of our staff and "The Wolf Man" Jay is a great team member! The Prius is a phenomenal vehicle and we can understand why checking it out in person and see the great value it provides resulted in you taking it home!! We are here to help with anything you need in the future as well. Enjoy that 2 years or 25k miles of FREE, No Cost maintenance as well!!

November 29, 2019

Dealership Rating
Employee Rating

service experience at David Brucer Steve LaGesse, Service Manager, really takes an interest in customer satisfaction. I had some concerns as to the operation of my Qi charger in my 2019 More

by highpressuresteam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 30, 2019

Toyota of Bourbonnais responded

Thanks for your kind words and for sharing your review! We enjoy helping our customers with their automotive needs no matter how big or small the question or concern. We're here to help with anything you may need in the future!!

September 05, 2019

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Employee Rating

Dealership of EXCELLENCE I have been a customer of David Bruce since 1990 when I purchased the first of 6 vehicles over the years. From the owner, General Manager, Financial S More

by CharlesW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach , Tony Malzone, Dave Sosnowski, Todd Zummallen

Sep 05, 2019

Toyota of Bourbonnais responded

Hi Charles! Thanks a bunch for such kind words! We really appreciate our customers and their choice to continue to do business with us. That means a lot and we are always looking to provide a place people can come to enjoy the process instead of dreading it! We look forward to helping with anything you may need now and in the future!!

June 10, 2019

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Employee Rating

Purchased our Third Vehicle from David Bruce Toyota We've just purchased a 2019 RAV4 SXE Hybrid. (This is our first hybrid.) The sale was easy, all of our questions were answered. It was handled in a More

by Local Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve Lach , Jackie Wise

Jun 10, 2019

Toyota of Bourbonnais responded

Thanks for your business and congrats on getting your first Hybrid! You will love that XSE Hybrid Rav4!! We really appreciate the opportunity to earn your business. Thank you for sharing your experience and for your kind words! We look forward to helping in the future!!

October 25, 2018

Dealership Rating
Employee Rating

2017 RAV 4 Dave was a great help when I went in to buy my RAV, I told him what I wanted and he made sure I got it. Dave is very easy to work with and talk to and More

by jacks2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Sosnowski, Jackie Wise

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