Steve Lemke

Will never buy from here again! I was assaulted by the GM and 3 employees. The GM (bald guy who would not tell me his name) threatened to punch me and "beat the xxxx outta me" ... I was assaulted by the GM and 3 employees. The GM (bald guy who would not tell me his name) threatened to punch me and "beat the xxxx outta me" ... Then got into my car while I was in front of it and he continued to drive into my legs, hitting me and as I lose my footing and fall into the hood of the car... I'm in literal shock. As I'm walking outside to try and get into my car... 3 other employees including BryceLanghurst, Mike Bushman, come to harass me. The GM gets out of my car to get in my face again to assault me ... Before getting back into my car to drive it clear across the lot... As I walk to my car across the lot, the 3 other employees insist on harassing me to my car... Then tell me I cannot leave... While 2 others tell me to leave and blocking my car. I have made a police report. I have video and pictures. Bought a 2023 Crown Limited that was suppose to be Gold Certified. To find out it was not properly certified being bated to buy this vehicle and lied to on the certification. Within the day of purchase I experienced problems like the software being 2 years old on the infotainment system which made my screen glitch, backup camera not working... Lane assist not working... Heated seats don't work.... Knocking in the engine when reversing... Horrible wind noise in the driver side... This is just a few. When I discuss these concerns in detail to the manager John, I get a one word reply, "Yep.". Absolutely unacceptable. This is shady and did nothing to compensate for this stress and straight up lie to a returning customer. dealership. Sad, unprofessional, unacceptable. My software was never updated the 7 days it was here... And when I complained about new scratches, that apparently was the last straw and they couldn't bare to take responsibility. I had just dropped a $14k down payment buying a $42k car... Didn't think my concerns were out of reach. No apology yet from Toyota or this dealership for such a horrible experience. More

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Alan and Cdar Rapids Toyota have never steered me wrong, I love my new ride! I love my new ride! More

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A vehicle purchase is always a great experience with Terry at Cedar Rapids Toyota. Terry asks what we are looking for and gives us great options in our price range. I recommend Terry to anyone wanting a Terry at Cedar Rapids Toyota. Terry asks what we are looking for and gives us great options in our price range. I recommend Terry to anyone wanting a quality vehicle at a competitive price. Tiffany made the finance process a breeze and I can always count on Steve to answer my service questions. More

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Always a great experience with Terry Helgeson. Terry cares about meeting the needs of his customers. Terry is very knowledgeable and always offers various options to make sure his customers are satisfie cares about meeting the needs of his customers. Terry is very knowledgeable and always offers various options to make sure his customers are satisfied. More

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My Daughter I would just like to say that I finally have found a dealership that I can send my daughter to and feel completely secure that she is taken care of an I would just like to say that I finally have found a dealership that I can send my daughter to and feel completely secure that she is taken care of and not taken advantage of. J.D. Fagle is one of the most caring techs that I have ever met and I do not have to question his integrity. Good hire CR Toyota. Respectfully, Steven Peacock (I also bought my recent car there because of this) More

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Terry Helgeson is awesome! CR Toyota, Chris Langhurst and Terry Helgeson are the best to work with. They treat me and my daughter like family and with true proffesional experien CR Toyota, Chris Langhurst and Terry Helgeson are the best to work with. They treat me and my daughter like family and with true proffesional experience. Alway a fun experience and smooth process. As I many time repeat customer...i I would recommend them to anyone. Thanks again to all others who helped with my new truck! More

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A great way to begin the summer With lots of comings and goings this season, I knew we were headed toward buying a Certified Rav 4 from Cedar Rapids Toyota. We bought our first one f With lots of comings and goings this season, I knew we were headed toward buying a Certified Rav 4 from Cedar Rapids Toyota. We bought our first one from Cedar Rapids Toyota in 2002 ( 1999 Rav 4), the second in 2012 (2010 Rav 4), and last week (05/30/19) our latest, another Certified Toyota Rav 4 (2017). We've only been in Iowa for 17 years and the only cars we've bought have been from Cedar Rapids Toyota. The dealership has grown by leaps and bounds since we began with them, but we can still count on the same dependability and consistently good service. Alan Makabi guided us through the hoops of purchasing our car from answering my e-mail to him about 10 days ago about the possibility of a purchase very soon to finally picking up the Rav 4 today. He and others at the dealership have gone out of their way to make you feel like you're an appreciated customer. More

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Longtime very satisfied customer We have been satisfied decades-long customers - and would recommend this dealership at the highest level - from buying a new or used vehicle, service, We have been satisfied decades-long customers - and would recommend this dealership at the highest level - from buying a new or used vehicle, service, or just answering questions. More

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Great experience Our family has bought several vehicles from Cedar Rapids Toyota over the years. With the always amazing help from Kelly Herridge, again this buying e Our family has bought several vehicles from Cedar Rapids Toyota over the years. With the always amazing help from Kelly Herridge, again this buying experience went off without a hitch. We will continue to use Kelly and this great dealership for all of our future purchases and service needs. More

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Fantastic Service. Honesty. Integrity. Hassle Free. Above says it all. Alan Makabi was fantastic. VERY patient. - Just worked to help us figure out what we wanted and gave us options and showed a variet Above says it all. Alan Makabi was fantastic. VERY patient. - Just worked to help us figure out what we wanted and gave us options and showed a variety of good options over a period of MONTHS. Couldn’t be happier with Alan’s work, the dealership, and the product. The service department is great too. This is our 4th Toyota purchased from Al and our 5th from CR Toyota. Have not once had an issue with any of the cars and they are all but one used and 3 are between 120-168K miles. You can trust Al if you are buying over the internet and he is well worth the trip from out of town - he will not disappoint. You buy one car from him/them - you will be back. I think like at least 40% of his business is repeat.... More

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