Steve Lyle

I brought my car in back on a saturday because my maintenance warning light was on and it was not reset when i brought it in for my new car's 1st service on wed. I was told by Steve that i would nee maintenance warning light was on and it was not reset when i brought it in for my new car's 1st service on wed. I was told by Steve that i would need to wait 2hrs to get my maintenance reset. 2hrs to wait for a reset? After i complained he took my car to get reset and i got the car back within 7mins. He wanted me to wait 2hrs for a reset that took less than 7mins. He needs to be checked if he is causing other customers wasted time for simple tasks on their cars. He also promised that i would be contacted by the service manager Bill Rush but no one has contacted me. TJ was my original advisor When the maintenance. More

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Went in to get service and Steve took fantastic care of me thank to the whole team !! me thank to the whole team !! More

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She was awesome and easily the most knowledgeable Subaru specialist I've ever chatted with. Easy to talk to, and very clear in her communication! specialist I've ever chatted with. Easy to talk to, and very clear in her communication! More

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Relaxed and easy sale process. No pressure and accommodating. This is one of my best dealer experiences. No pressure and accommodating. This is one of my best dealer experiences. More

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This is the 2nd time that Jovanni Olague has helped me. Once in purchasing a new car and once to lease. He is so knowledgeable and helpful and just a pleasure to go through the process with. I really appre Once in purchasing a new car and once to lease. He is so knowledgeable and helpful and just a pleasure to go through the process with. I really appreciate his and Emmyleas help. She too was able to answer all my questions and genuinely wants to help. From sales to the service center Royal Moore Subaru has been great to deal with More

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The staff and managers are simply awesome! Patient, kind,, knowledgeable quick to respond to queries or questions. Patient, kind,, knowledgeable quick to respond to queries or questions. More

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I have been going to this dealer for years for my 2017 Subaru Forester. They are all very knowledgeable, polite, and honest with work that is more critical versus things that can wait for a bit. I have tr Subaru Forester. They are all very knowledgeable, polite, and honest with work that is more critical versus things that can wait for a bit. I have tried other mechanics in the area with my subie and have been disappointed. This place exceeds expectations by always being transparent. Plus they send a Lyft to be able to allow me to wait from home or if the time is longer than expected providing me a car to allow me to get other things accomplished during my cars time at the shop. 100% recommend them if you have a Subaru and want honest transparent service! More

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