Steve McHenry
Steve McHenry at Walker Ford
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Steve McHenry | Page 82

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.7
820 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

35 yrs, 5 mos

4.7

820 Reviews

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820 Reviews of Steve McHenry

December 14, 2018

Dealership Rating
Employee Rating

Ford Explorer Service Steve did an outstanding job ensuring everything was done in a timely manner with my 2014 Ford Explorer. Start to Finish Outstanding, the best custome More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 18, 2018

Walker Ford responded

Thank you so much, Jim! We're glad you had such a great Service appointment, and we'll be here to help however we can next time. See you then!

December 11, 2018

Dealership Rating
Employee Rating

Amazing Customer Service!! I went to Walker Ford to get my truck serviced and Steve McHenry gave me wonderful service! I was so impressed with how professional they were and how More

by Baileea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 13, 2018

Walker Ford responded

Thank you so much for your review and feedback! It's great to hear that you had a quick and easy experience with our service team. We're happy to have helped get you back on the road in a timely manner and look forward to seeing you again!

December 10, 2018

Dealership Rating
Employee Rating

Service was performed as scheduled. All of the Walker associates were very polite and friendly.The service work was performed on time as promised.I will schedule my next service work wit More

by Jimmy.Mcc.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Cox, Mike Murray

Dec 12, 2018

Walker Ford responded

Thank you for the great review! We're excited that your experience with us was a pleasant one. We look forward to being able to provide great service for you in the future!

December 06, 2018

Dealership Rating
Employee Rating

Sunroof issue and recall The staff in the Walker Ford service department are always very helpful and courteous. I had to bring my F150 in for a recall and a problem with the More

by nkahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 10, 2018

Walker Ford responded

That's great to hear! We are glad that we could help out with your problem with your F150! If you ever have any more issues feel free to call or stop in! Thanks for your business and we look forward to your next visit!

November 17, 2018

Dealership Rating
Employee Rating

Oil change I am new to the area and have taken 3 of my 4 Fords to Walker Ford for service. Steven my service advisor has been great. I wait for my cars to be More

by gotheiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2018

Walker Ford responded

Thank you for the stellar review! Steven appreciates the positive feedback. We look forward to serving you again!

November 07, 2018

Dealership Rating
Employee Rating

Extremely satisfied It was a great experience my service advisor Steve was great and commission was very good, service was great. And it went better than I had hoped for. More

by john1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 09, 2018

Walker Ford responded

We're always happy to help, John! It's great to know that Steve and the team were excellent, we hope they were able to give you a great time. Let us know if there's anything else we can do for you!

November 03, 2018

Dealership Rating
Employee Rating

friendly & knowledgeable service person. Steve McHenry was very good. Excellent service advisor.. Walker Ford took care of me & service my car well for the 30,000 mile program. Hoping that More

by alankapell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2018

Walker Ford responded

Thanks for your review! We are thrilled to hear about your time with Steve. Let us know if there's anything else we can do for you, we hope to see you again!

October 28, 2018

Dealership Rating
Employee Rating

I brought the vehicle in for a recall. I brought the vehicle in for a recall and there actually were 2 recalls. I also had the oil changed and the 15,000 mile check up. Everything was tak More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2018

Walker Ford responded

Barb, thank you for your review! We are glad to hear that you had a great experience with our service department as well as with Steve. We look forward to serving you again soon!

October 25, 2018

Dealership Rating
Employee Rating

Battery replacement Steven McHenry, service rep. explained that everything related electrical was in working condition and new battery should last the normal time. Mr. Mc More

by happy ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2018

Walker Ford responded

Thank you for the review! We're glad Steven got you taken care of and explained everything well. If you need anything else, just give us a call!

October 09, 2018

Dealership Rating
Employee Rating

my dealer of choice over the years i have bought several vehicles here ---always a good experience---- my choice of trucks has always been ford since 1969, 2016 f150 my r More

by largof150
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 11, 2018

Walker Ford responded

Thanks for the great feedback on your previous experiences with us! We truly value your business and look forward to seeing you again on your next visit!

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