Steve McKerracher | Page 2

Greg Morelos was a great salesperson—straight to the point, professional, and accommodating throughout the process. We truly appreciated working with him. Unfortunately, our experience with the finan point, professional, and accommodating throughout the process. We truly appreciated working with him. Unfortunately, our experience with the finance department at Manly Honda was frustrating. The financial representative repeatedly pressured us into purchasing warranty packages after we clearly stated multiple times that we were not interested. Despite saying he wasn’t trying to “twist our arm,” he continued to push GAP coverage—at least four times. I explained that we could obtain GAP through our bank or insurance, but he persisted and even manipulated the numbers without clearly giving us the option to decline. At that point, I was ready to walk away from the deal, but we ultimately moved forward because we wanted the car. Additionally, the staff lacked basic knowledge about the Tesla we purchased. No one was able to explain key features or answer simple questions, including details about battery health. We had to figure out things like opening the glovebox, adjusting mirrors, and steering wheel settings on our own. This was the first dealership experience where we couldn’t get clear answers about the vehicle’s functionality or even accurate mileage per charge. To top it off, the car was delivered to us in less-than-acceptable condition. While it may have gone through a quick wash, it was not properly detailed—there was still visible dirt in and between the seats. This was our first experience purchasing from Manly Honda, and based on the overall experience, I’m not sure we will buy again. More

by Jasmin Verified Customer Verified Customer

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Greg was great overall experience was excellent Brian the owner put me in touch with his best guys that took care of me owner put me in touch with his best guys that took care of me More

by MIKE@WCROOF.COM Verified Customer Verified Customer

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Both Navi and Steve are great people and make customers happy.I’m happy with Honda. happy.I’m happy with Honda. More

by DAVINDER050 Verified Customer Verified Customer

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Very nice experience Car was already there and Svetlana Brown was professional and courteous. Overall amazing team. Brown was professional and courteous. Overall amazing team. More

by SHARICHEN2010 Verified Customer Verified Customer

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I just did The dealership building was SO CLEAN, and the floors were sparkling, even the restrooms floors were sparkling, even the restrooms More

by KRISTINEHUOT Verified Customer Verified Customer

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Luis Hernandez, Steve McKerracher and Gage Smith are very helpful, efficient relaxed, and informed. My questions easily answered, I was given time to consider choices and will recommend this dealership very helpful, efficient relaxed, and informed. My questions easily answered, I was given time to consider choices and will recommend this dealership and sales team without hesitation. Buying a car is a significant purchase and making a good choice impacts our day to day quality of life. I think the support I have received at Manly made this process positive and I really appreciate the time and care it takes to offer quality service. I work in the healthcare field and know what it takes, teamwork and individual commitment that reaches beyond the numbers, and helps people have better, more successful lives. Thank you Gage, Steve and Luis!! More

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Mark was fantastic. He lead me thru the whole process and has left messages on my phone making sure everything is going well. Even said come on in, if I needed any help He lead me thru the whole process and has left messages on my phone making sure everything is going well. Even said come on in, if I needed any help with all the various functions of the car and he would help me. More

by NGODFREY1 Verified Customer Verified Customer

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Very friendly, informative and helpful. I would recommend this dealership to anyone who asks me. I would recommend this dealership to anyone who asks me. More

by DDKZWEST Verified Customer Verified Customer

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Jacob knight was amazing person to work with throughout the trade in process. Was super informational and I didn’t feel like I was at manly Honda all evening, we had some great conversations and would high the trade in process. Was super informational and I didn’t feel like I was at manly Honda all evening, we had some great conversations and would highly send friends and family to Jacob for an easy and smooth process of buying a vehicle. Truly amazing person. More

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We drove across the bay area to see a car. The salesman was friendly and made viewing and test driving the car a pleasant experience. The car was priced higher than KBB range, but ultimately w The salesman was friendly and made viewing and test driving the car a pleasant experience. The car was priced higher than KBB range, but ultimately we reached an agreement. The paperwork process was quicker than we've experienced in past car purchases. We are overall pleased and would recommend Manly Honda to others. More

by SLARA Verified Customer Verified Customer

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