Steve Nevitte | Page 15

Steve was personable and understood my issue. His review upon pickup and follow up comments much appreciated. He even followed up a few days later to make sure all is well. It’s good to know the service d upon pickup and follow up comments much appreciated. He even followed up a few days later to make sure all is well. It’s good to know the service department add so much value to the experience. Regards, Pat L. More

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Steve is friendly and makes bringing my car in for service very easy. I live an hour away and he is always willing to work with me. service very easy. I live an hour away and he is always willing to work with me. More

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Steve and the team worked miracles and were able to find what my car needed, fix it quickly, set me up with an awesome loaner, and washed the car before I picked it up. All in all I would say this was an aw what my car needed, fix it quickly, set me up with an awesome loaner, and washed the car before I picked it up. All in all I would say this was an awesome experience with this location and team. I would definitely suggest taking your car to these guys. Stellar customer service, and Steve was really easy to work with, very attentive and empathetic towards my situation. When I return to Mercedes Benz of Annapolis to buy a new car, I will be reaching out to Steve in the Service Department, that’s how great of a job they did! More

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Steve was awesome and a pleasure to work with. He was very informative and let me know the issue was at hand for my vehicle. I would recommend him anytime for all your service advisor needs. I also worke very informative and let me know the issue was at hand for my vehicle. I would recommend him anytime for all your service advisor needs. I also worked with Rodd who help me resolve an issue as well. Great service all the way around. More

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Alex has consistently taken FANTASTIC care of me every time I've returned for service. He's the best, I couldn't recommend him any more highly!! time I've returned for service. He's the best, I couldn't recommend him any more highly!! More

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Steve who helped me was so very professional and his personal touch with call backs and explanations really was refreshing. This is what everyone should expect for their hard mo ey spent thx so much Ste personal touch with call backs and explanations really was refreshing. This is what everyone should expect for their hard mo ey spent thx so much Steve! More

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Great service as always...very thorough in explaining root causes of problem and what services would be required to complete the task at hand. Would recommend to all my friends. root causes of problem and what services would be required to complete the task at hand. Would recommend to all my friends. More

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We have patronized MB of Annapolis for over 8 years. We’ve had 3 different vehicles serviced there over the years and we are always completely satisfied. Our personal rep, Chuck Leyman, is always courte We’ve had 3 different vehicles serviced there over the years and we are always completely satisfied. Our personal rep, Chuck Leyman, is always courteous, professional, and knowledgeable. The Front desk staff are always pleasant and proficient. The service manager is competent and work is always completed in a prompt manner. We highly recommend this service center. Accolades to all the dedicated staff! We appreciate you! More

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Steve, thanks for providing outstanding service from start to finish. As a first time customer, doing these times. It was safe, easy & complete with satisfaction. start to finish. As a first time customer, doing these times. It was safe, easy & complete with satisfaction. More

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My first service appt as a new Mercedes Benz customer was fantastic thanks to my service advisor Steve Nevitte. From dropping off my vehicle, going over the service to be done, getting me a loaner just like fantastic thanks to my service advisor Steve Nevitte. From dropping off my vehicle, going over the service to be done, getting me a loaner just like my vehicle and getting me on my way, Steve was friendly, efficient and great to work with. Driving a Mercedes I expect the best from the vehicle, the dealership and the service associated with it and Steve via his professionalism delivered that for me. More

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