Steve Nevitte | Page 14

Mr. Steve Neville is very helpful and has excellent attitude towards customers needs. He would keep everything ready for you. I am very impressed with his work. attitude towards customers needs. He would keep everything ready for you. I am very impressed with his work. More

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Dealership and Service personnel and customer service are fantastic! Steve and team greatly exceeded my expectations. He had my car info ready before I entered the service bay, and was ready for me when I w fantastic! Steve and team greatly exceeded my expectations. He had my car info ready before I entered the service bay, and was ready for me when I walked up t his service desk. Once in, he told me what was going to happen to my car and let me know several times the status of my car. I also appreciate the test drive after maintenance was performed so that the problem did not happen again. And when he said the car was ready, it was ready with a nice wash that go rid of the winter crud to make the car look gorgeous in the sun. Overall I was in and out in about 2 hours for what was needed for my car. My thanks to Steve and his team for taking outstanding care of me and car especially without an appointment. He and MB Service rock! More

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So I couldn’t open my trunk or doors decided to look for a Mercedes dealership closer to my job n found this location .... I am glad I came there Steve diagnosed the problem n got my Insuarance company inv a Mercedes dealership closer to my job n found this location .... I am glad I came there Steve diagnosed the problem n got my Insuarance company involved n fixed the car n even future problems the car might run into. Very competent knew what he is doing and I will definitely come back to that location asl have couple of Mercedes Thanks a lot Steven! More

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This is my second car from Mercedes-Benz of Annapolis within a year &usual they did not disappoint! Derek my salesperson again was very pleasant,  knowledgeable and helpful.  I think the whole management within a year &usual they did not disappoint! Derek my salesperson again was very pleasant,  knowledgeable and helpful.  I think the whole management staff - Chris, Dean, Mike&Asher helped him find me my black&black GLB! ( on that note I'm enjoying the drive and getting  great MPG!!) Allen once again was great getting me through the financial end and even made paying the bill fun! If you were looking for a luxury car at the best price you can find check out Mercedes-Benz of Annapolis and pull the trigger! More

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Steve was very professional and made sure my car was fixed in a timely manner. He communicated with me every step of the way. Thanks for excellent service Steve! fixed in a timely manner. He communicated with me every step of the way. Thanks for excellent service Steve! More

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Steve was excellent as usual. He was quite helpful in helping us through the whole service process. Work done in a timely manner. Good job helping us through the whole service process. Work done in a timely manner. Good job More

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Steve’s willingness to go above and beyond in providing exceptional service deserves true recognition. He is a an asset to your service team and the only one I go to when my car needs service. exceptional service deserves true recognition. He is a an asset to your service team and the only one I go to when my car needs service. More

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I am never disappointed in the service and honesty of Steve and Mercedes of Annapolis. I will Always continue to go to them for my s63 Steve and Mercedes of Annapolis. I will Always continue to go to them for my s63 More

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Steve was personable and understood my issue. His review upon pickup and follow up comments much appreciated. He even followed up a few days later to make sure all is well. It’s good to know the service d upon pickup and follow up comments much appreciated. He even followed up a few days later to make sure all is well. It’s good to know the service department add so much value to the experience. Regards, Pat L. More

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Steve is friendly and makes bringing my car in for service very easy. I live an hour away and he is always willing to work with me. service very easy. I live an hour away and he is always willing to work with me. More

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