Steve Nevitte | Page 14

Several issues on our low mileage 2017 SLC 300 left us bewildered and disappointed! But Steve and tech team sorted it out and put us back on the road. Thanks for the help, we are back in love with the SLC bewildered and disappointed! But Steve and tech team sorted it out and put us back on the road. Thanks for the help, we are back in love with the SLC and ready for summer sans COVID! More

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As a frontline worker in health care I needed to ensure that my vehicle was serviced and ready for me to be on call. I received nothing but first-class customer service from Steve from the moment I stepped that my vehicle was serviced and ready for me to be on call. I received nothing but first-class customer service from Steve from the moment I stepped in the door. Steve allowed me to walk away confident and educated on the services being recommended for my vehicle and I knew that I was in great hands. Thank you Steve, for all you continue to do so that I can continue to be of service for those who are in need of us the most right now. More

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Mr. Steve Neville is very helpful and has excellent attitude towards customers needs. He would keep everything ready for you. I am very impressed with his work. attitude towards customers needs. He would keep everything ready for you. I am very impressed with his work. More

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Dealership and Service personnel and customer service are fantastic! Steve and team greatly exceeded my expectations. He had my car info ready before I entered the service bay, and was ready for me when I w fantastic! Steve and team greatly exceeded my expectations. He had my car info ready before I entered the service bay, and was ready for me when I walked up t his service desk. Once in, he told me what was going to happen to my car and let me know several times the status of my car. I also appreciate the test drive after maintenance was performed so that the problem did not happen again. And when he said the car was ready, it was ready with a nice wash that go rid of the winter crud to make the car look gorgeous in the sun. Overall I was in and out in about 2 hours for what was needed for my car. My thanks to Steve and his team for taking outstanding care of me and car especially without an appointment. He and MB Service rock! More

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So I couldn’t open my trunk or doors decided to look for a Mercedes dealership closer to my job n found this location .... I am glad I came there Steve diagnosed the problem n got my Insuarance company inv a Mercedes dealership closer to my job n found this location .... I am glad I came there Steve diagnosed the problem n got my Insuarance company involved n fixed the car n even future problems the car might run into. Very competent knew what he is doing and I will definitely come back to that location asl have couple of Mercedes Thanks a lot Steven! More

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This is my second car from Mercedes-Benz of Annapolis within a year &usual they did not disappoint! Derek my salesperson again was very pleasant,  knowledgeable and helpful.  I think the whole management within a year &usual they did not disappoint! Derek my salesperson again was very pleasant,  knowledgeable and helpful.  I think the whole management staff - Chris, Dean, Mike&Asher helped him find me my black&black GLB! ( on that note I'm enjoying the drive and getting  great MPG!!) Allen once again was great getting me through the financial end and even made paying the bill fun! If you were looking for a luxury car at the best price you can find check out Mercedes-Benz of Annapolis and pull the trigger! More

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Steve was very professional and made sure my car was fixed in a timely manner. He communicated with me every step of the way. Thanks for excellent service Steve! fixed in a timely manner. He communicated with me every step of the way. Thanks for excellent service Steve! More

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Steve was excellent as usual. He was quite helpful in helping us through the whole service process. Work done in a timely manner. Good job helping us through the whole service process. Work done in a timely manner. Good job More

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Steve’s willingness to go above and beyond in providing exceptional service deserves true recognition. He is a an asset to your service team and the only one I go to when my car needs service. exceptional service deserves true recognition. He is a an asset to your service team and the only one I go to when my car needs service. More

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I am never disappointed in the service and honesty of Steve and Mercedes of Annapolis. I will Always continue to go to them for my s63 Steve and Mercedes of Annapolis. I will Always continue to go to them for my s63 More

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