Steve Pulli | Page 3

Best service I ever had at an Acura dealership. I was kind of in a rush because I was moving to South Carolina the same day, and they were more than helpful and quickly efficient. 10/10 will come b I was kind of in a rush because I was moving to South Carolina the same day, and they were more than helpful and quickly efficient. 10/10 will come back in the future. Thank you! More

by chrisniwore99 Verified Customer Verified Customer

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The greatest Team work Steve and Chris very friendly , professional and responsibility . i am very happy to have the best Service-Team . Thank you very much professional and responsibility . i am very happy to have the best Service-Team . Thank you very much More

by DINHCUONG Verified Customer Verified Customer

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I've bought 2 Acuras over the years because of the quality of Davis's service department and its manager, Steve Pulli. I have one car and no alternatives. I've had three strange problems, and each tim quality of Davis's service department and its manager, Steve Pulli. I have one car and no alternatives. I've had three strange problems, and each time they went above and beyond to solve the problem (sometimes it took more than one visit) and keep me on the road, with a loaner or transportation home if necessary. I've also gotten helpful information from other staff at Davis -- the entire place seems very client-focused. I need that kind of support, which is why I buy my cars there. (I didn't rate price because between warranty and insurance, my price has been $0 so far other than routine maintenance.) More

by ejb 2017 RDX, 2020 TLX Verified Customer Verified Customer

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Outstanding team of professionals in the Service Department at Davis Acura. Been taking my Acuras to them for over 20 years - even those purchased from other dealers - and they consistently exceed m Department at Davis Acura. Been taking my Acuras to them for over 20 years - even those purchased from other dealers - and they consistently exceed my expectations for customer service. My current write up person Chris is cordial and a great communicator and Service Manager Steve is a “can do” guy who always makes me feel like a valued customer. Five stars for all criteria! More

by WGORO Verified Customer Verified Customer

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The folks at Davis Acura did a great job replacing an airbag sensor in my car, thanks so much! airbag sensor in my car, thanks so much! More

by stephdejesusp Verified Customer Verified Customer

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Always very clean. Everyone is very attentive .Service is usually excellent. Very reliable. Good free coffee machine usually excellent. Very reliable. Good free coffee machine More

by magneral Verified Customer Verified Customer

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VERY GOOD service, the team always is looking to provide me the best solution for all four of my acura cars me the best solution for all four of my acura cars More

by charlied3031 Verified Customer Verified Customer

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The service Manager Steve, and Chris were absolutely fantastic! The service mgr was very helpful and attentive to my needs. The service dept took great care of my SUV. I'm happy to have a the best Acur fantastic! The service mgr was very helpful and attentive to my needs. The service dept took great care of my SUV. I'm happy to have a the best Acura Dealership right in my backyard! More

by Cassylovesmissions Verified Customer Verified Customer

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The service department at Davis Acura was professional and clearly communicated with me the services that I wanted/needed for my 2014 Acura RDX. On 7/29/2021, I brought my vehicle in for service for th and clearly communicated with me the services that I wanted/needed for my 2014 Acura RDX. On 7/29/2021, I brought my vehicle in for service for the first time. Once I arrived, Service Consultant Jason Thomas was assisting someone else, but he also greeted me and told me to come inside to get checked in. I appreciated that initial greeting as it made me feel like my time was being valued. I informed Jason that I had an appointment with Service Consultant Chris Yates. Chris finished the check-in process and confirmed/reviewed with me the work that I requested to have done. I decided to leave the dealership as opposed to wait, but Chris left a voicemail on my phone stating that my RDX was ready to be picked up. He informed me of the work that was done as well as an issue regarding a seatbelt that prevented them from being able to complete the PA state inspection. Chris informed me that the seatbelt was ordered and that I would be notified once the part arrived. I knew about the seatbelt issue, so this was not a surprise that the inspection could not be completed. To provide a quick story, I purchased the vehicle in August of 2020. Since I do not have any children and nobody has sat in the back seats, I never realized until almost a year later when I was vacuuming the carpets that the right rear seat is missing a seatbelt. Surprisingly, it only took a week for the seatbelt to arrive and I was notified by text message that the part had arrived. Fortunately, I was able to go on Davis Acura's website and schedule a service appointment for the same day (8/5/2021). On 8/5/2021, the Service Consultant that I worked with was Andrew Piker. Andrew informed me that there would be no charge for the cost of the seatbelt and any other costs associated with the installation of the part. I was grateful to not have that added expense and that Davis Acura was going to cover the costs related to this strange situation. Andrew confirmed with me the inspection results as well as clarified any further questions and concerns that I had. Overall, I had a positive experience with the entire service department at Davis Acura and I plan on using them in the future. Nick Eberhardt More

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Thanks to my salesperson Mike and the staff for the seamless purchasing process of my new(used) TL. Was my first buying experience with Davis and I shall return. Thanks seamless purchasing process of my new(used) TL. Was my first buying experience with Davis and I shall return. Thanks More

by GRWOOD99 Verified Customer Verified Customer

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