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Steve Robinson
934 Reviews
Steve enjoys spending time with his wife Jennifer, his 2 kids and their dog Molly. Steve enjoys relaxing at the beach and watching the waves. Other hobbies are fishing, hunting and spending time just enjoying nature. Steve has a few rules that he thinks everyone should live by, 1. Treat everyone with Dignity, Honor and Respect. 2. Always be True to your word. Once you loose it, it's gone. 3. Lastly and most important, women are always right and men are always wrong and when you here the phrase ( I'm Fine ) I assure you it's the calm before the storm. Steve has had over 20 years in the Service Writer Industry and knows how to deliver excellent Customer Service.
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934 Reviews of Steve Robinson
Verified Customer
February 11, 2024
All-in-all they do a good job. The reason for the 3 stars is because, every time I go for service, it seems they come up with a problem or try and sell me something they know I re The reason for the 3 stars is because, every time I go for service, it seems they come up with a problem or try and sell me something they know I really don't need. I understand the service reps have a certain quota to meet, but nothing should never take the place of honesty. More
by rickyplives
February 11, 2024
I made an appointment with them to do an oil change because the maintenance required light came on. When I got the oil changed they tried to tell me it wasn't free, even though they have been changing because the maintenance required light came on. When I got the oil changed they tried to tell me it wasn't free, even though they have been changing it since 2019 for free. I had to produce the We Owe proving I was eligible. I then bring my truck for an oil change which also has free oil changes. It had the mileage on it, that was on the sticker in the window. and they refused to do it. They said it hadn't been 8,000 miles. The time before when I had my oil changed the oil plug fell out after driving a couple of blocks. Luckily, I stopped at a convenience store and when I came out, another customer showed me the pool of oil under the car. Called the dealership and they wanted me to call a tow truck to bring it to them in order to fix the problem. More
by CZELES
February 11, 2024
I liked Steve on desk 2 he was on top of my service and reported to me in a timely manner. I had to replace my battery which was the original in 2017, so no complaints. reported to me in a timely manner. I had to replace my battery which was the original in 2017, so no complaints. More
by SKBARR45
February 08, 2024
The entire process was seamless and welcoming - from being greeted with a smile to the comfortable waiting area. Car was finished way before what I was told and was back on my way in no time being greeted with a smile to the comfortable waiting area. Car was finished way before what I was told and was back on my way in no time More
by US32OAK
February 05, 2024
Great service,looking forward to continue business with you and the Toyota Dealership keep doing great work your doing. you and the Toyota Dealership keep doing great work your doing. More
by AWILCOX227
Other Employees Tagged: Faron Gallon, Scott Crocker, Angel Otero, Thomas Clark, John Murray, Emily Melanson , Kelly Jordan
January 31, 2024
Thanks Daytona Toyota Service Dept. for the excellant service. Your staff is very helpful and friendly. I never have to wait and all work is done expeditiously. for the excellant service. Your staff is very helpful and friendly. I never have to wait and all work is done expeditiously. More
by rmarrier
January 27, 2024
Quick easy and sufficient. Thanks to Steve at the desk who greeted us immediately. Also thanks to the technician who handled our appointment. Great teamwork Thanks to Steve at the desk who greeted us immediately. Also thanks to the technician who handled our appointment. Great teamwork More
by DAISY5560
January 26, 2024
Great people all the way around. Everyone we talked with was very friendly and helpful Everyone we talked with was very friendly and helpful More
by MARYJAYNE219
Other Employees Tagged: Scott Crocker, Angel Otero, Thomas Clark, John Murray, Emily Melanson , Kelly Jordan
January 26, 2024
Steve Robinson the Service Advisor addresses all the customers concerns, great team spirit among employees, organized, super clean, I’m in good hands with master mechanic, Jonathan. customers concerns, great team spirit among employees, organized, super clean, I’m in good hands with master mechanic, Jonathan. More
by sandyruzycky
Other Employees Tagged: Johnathan 5 star
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