Steve Sage | Page 4

Limited Repair and Paint Job on Toyota We were very pleased at the great job done, the professionalism of everyone we dealt with and getting the car back two days earlier than promised. We were very pleased at the great job done, the professionalism of everyone we dealt with and getting the car back two days earlier than promised. More

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Body Shop Repair I had a great experience. I had to come in for body repairs. They matched the paint perfectly and took care of me right away. I had a great experience. I had to come in for body repairs. They matched the paint perfectly and took care of me right away. More

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Repair by Lou Fusz Body Shop to 2016 Highlander, 6/6/2018 My car was rear-ended. It was a low-impact collision, other driver’s fault and fairly straight forward. The other driver’s insurance, the Hartford was My car was rear-ended. It was a low-impact collision, other driver’s fault and fairly straight forward. The other driver’s insurance, the Hartford was somewhat problematic to deal with regarding non-Toyota parts even though the insured had chosen to pay without going back though his insurance. Steve Sage really took care of everything with no inconvenience to me. When I picked the car up it was immaculate. Lou Fusz has completely detailed my Highlander. More

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Minor body repair This is the third time I've had body repair done at Lou Fusz Collision Center. As always the work was done perfectly and the staff - Steve and Nancy This is the third time I've had body repair done at Lou Fusz Collision Center. As always the work was done perfectly and the staff - Steve and Nancy were terrific. More

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collection center Lou Fuez Very pleased with service and repair all empoyees very nice and friendly repaired in short period of time would come back again if I needed further se Very pleased with service and repair all empoyees very nice and friendly repaired in short period of time would come back again if I needed further service More

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Wonderful experience! From the time I connected with Scott Christensen and Chuck Church until the moment I left, I dealt with gentlemen who were extremely competent, kind a From the time I connected with Scott Christensen and Chuck Church until the moment I left, I dealt with gentlemen who were extremely competent, kind and made my desire their goal. I have been returning to Lou Fusz since my first purchase in 1983 because every employee I have ever encountered has always made an effort to make me feel as though I mattered well beyond the sale. Plus, with service advisors like Scott Gryzmala, they have the best service department in town. From beginning to end, I couldn't ask for a better experience. Thanks Scott C. YOU MADE MY DAY! M. Muskopf More

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Had damage to my left front fender--was taken care of.... Starting with the collision center office personnel, Sandy and Abbey and the estimator named Steve all aspects of the repair job were handled very pro Starting with the collision center office personnel, Sandy and Abbey and the estimator named Steve all aspects of the repair job were handled very professionally. I knew Sandy and Steve from prior service jobs. They contacted Enterprise for my rental car which came within 15 min Car was purchased last year from Nancy in new car sales. A second car, a Corolla was purchased for my wife TWO CARS IN 6 WEEKS !!! Dave Bales More

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Nightmare Horrible customer service, save yourself the time and sanity! Find another dealer/service center. Collision center never returned phone calls for repa Horrible customer service, save yourself the time and sanity! Find another dealer/service center. Collision center never returned phone calls for repairs, the service center doesn’t follow basic procedures for simple things like oil changes ie they ALWAYS return my van with the low tire light on, and no windshield washer fluid. And my 6 year old van has no top coat on it, I’ve filed numerous complaints and Toyota won’t stand behind their product! They said it’s six years old, it’s to be expected...seriously! Never buying another Toyota More

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Could not be better! I bought my car, a 2013 Prius, at this dealership. It was a pleasure from beginning to end. I have my car serviced here. They are always courteous and I bought my car, a 2013 Prius, at this dealership. It was a pleasure from beginning to end. I have my car serviced here. They are always courteous and helpful. I am techno-challenged, and they cheerfully help me with radio and phone issues whenever I stop by. I recently needed body work and they told me it would be 5-6 days, and were finished in 3 1/2. My car was immaculate, inside and out. That night I noticed the interior passenger door handle was broken. I went back the next day and they fixed it, with a smile and kindness, while I waited. Lou Fusz Toyota is the most consistently wonderful consumer experience I have ever had. Ann Marie Anderson More

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Tacoma Truck Collision Repair Steve Sage and his crew did an outstanding job repairing our truck. They did the work quickly, carefully, and really listened to our concerns about t Steve Sage and his crew did an outstanding job repairing our truck. They did the work quickly, carefully, and really listened to our concerns about the repair, especially when we thought there might be a gas leak. And the charges for the work were well within the projected estimate. The truck looks almost as good as when we bought it. More

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