Steve Stephens | Page 17

Probably about the easiest truck purchase I've ever made. Carl Esker made it seamless, delivered my 2021 Ram. I talked to other Ram dealers and it was a no brainer using Klaben, no comparison really. Carl Esker made it seamless, delivered my 2021 Ram. I talked to other Ram dealers and it was a no brainer using Klaben, no comparison really. More

by c.meyers Verified Customer Verified Customer

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This is my 4th purchase from Klaben. Working with Carl Esker each time has been fantastic. Anytime I needed service on my cars the parts/service departments have been great as well. Esker each time has been fantastic. Anytime I needed service on my cars the parts/service departments have been great as well. More

by timvojta Verified Customer Verified Customer

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Let me start by saying that my husband and I are very pleased with our purchase. We shopped around and found a vehicle that we wanted and got what we feel was a good deal. We have mixed feelings and em pleased with our purchase. We shopped around and found a vehicle that we wanted and got what we feel was a good deal. We have mixed feelings and emotions about this purchase because we have always bought from Klaben Ford, purchasing a Ford vehicle. This time around we wanted a Jeep, so we went to Klaben Jeep. We have always felt that Mr. Klaben has taken good care of us and we wanted to remain loyal to him. Loyalty is important to us. So, to review the Jeep dealership- people were friendly and kind. Financing was friendly and helpful. ( We we’re sad not to work with Mike Cooney and Mr. Klaben’s daughter in financing because we enjoy them and have been loyal to them over the years. If you haven’t already figured out, Klaben Ford is like extended family to us. They mean something to my husband and I)! We were able to test drive the vehicle and ask questions and Justin answered our questions with knowledge. After the paperwork was completed, Justin quickly went through the dashboard components, switches, gauges, etc. He was very busy and had other customers, and was being drawn to others, which happens, but now we find we are trying to figure the touch screen, navigation, etc. ourselves or we have our kids show us since they also have Jeeps. As we were making the purchase we asked Justin about several things- a tool kit to remove the doors, a price on an air deflector, and a hood lock through the parts department. He told us that he would get back to us and since we hadn’t heard from him, we bought from elsewhere. I hope this review is a helpful one for you. We appreciated Justin and all his knowledge, his kindness, his concern by wearing a mask even when he did not need to…we wore masks as well. Thank you! More

by pineconecarol Verified Customer Verified Customer

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Klaben Chrysler Jeep makes you feel like family. They go out of their way to meet your expectations and find you the vehicle you want. We have dealt with this dealership for close to 20 years and they excee out of their way to meet your expectations and find you the vehicle you want. We have dealt with this dealership for close to 20 years and they exceed our expectations every time even after the sale. Thank you More

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Really was a great experience. thank you everyone for Really was a great experience. thank you everyone for all your help with this purchase. Gilbert is always a great and helpful guy. keep up the g Really was a great experience. thank you everyone for all your help with this purchase. Gilbert is always a great and helpful guy. keep up the great job More

by SHVDMONKE Verified Customer Verified Customer

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This is a very friendly dealership that I have been using for years. This dealership is customer friendly and has a very nice service department. for years. This dealership is customer friendly and has a very nice service department. More

by KGKNIGHT40 Verified Customer Verified Customer

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With my salesman Chris Moldas's help I was able to get the car I wanted. He spent time with me and went over the need to know on my new Charger. Tyler as well helped set me up. the car I wanted. He spent time with me and went over the need to know on my new Charger. Tyler as well helped set me up. More

by JLEFDA Verified Customer Verified Customer

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Klaben dealerships in Kent Ohio are amazing to work with, and the prices are lower then competitors, they stand behind the vehicle and work with you every step of the way. We don't go anywhere else. and the prices are lower then competitors, they stand behind the vehicle and work with you every step of the way. We don't go anywhere else. More

by Tamy_Lyn Verified Customer Verified Customer

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My son just moved out of state. As he was getting settled in with a new state and job his car died. I helped him out by going on line at Klaben, found a car for descent price and basically had a care settled in with a new state and job his car died. I helped him out by going on line at Klaben, found a car for descent price and basically had a care free purchase. Staff was great. More

by bevroberts3 Verified Customer Verified Customer

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Most car salesmen/women are snakes and don’t give the full truth. John was nothing like that! He was so nice and patient! He was also very knowledgeable about the Jeep I purchased - both on the technolog full truth. John was nothing like that! He was so nice and patient! He was also very knowledgeable about the Jeep I purchased - both on the technology and mechanical side of things! I will absolutely purchase/lease from Klaben again. More

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