Steve Stephens
Steve Stephens at Klaben Chrysler Jeep Dodge Ram

Steve Stephens | Page 16

General Manager

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
397 Reviews

It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505

Dealership Experience

32 yrs, 6 mos

Industry Experience

42 yrs, 7 mos

5.0

397 Reviews

Write a Review

397 Reviews of Steve Stephens

July 21, 2021

Dealership Rating
Employee Rating

Friendly, efficient, honest. Every time we visit the process is straightforward and enjoyable. We will be life long customers. Gilbert, Brian, and Steve always get us what we want for the best deal arou More

by JGoudy302
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Gilbert Perrin

July 11, 2021

Dealership Rating
Employee Rating

Went above and beyond to make sure that I was satisfied! Amazing customer service from Chris and Steve! Very much appreciated! Love the Grand Cherokee! More

by Pbgallagher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Christopher Hamilton , John Coco III, Kim Rafferty, Casey Shaw, Justin Stinnett

July 09, 2021

Dealership Rating
Employee Rating

We had a pleasant car shopping experience at Klaben.. Our sales person Justin Bolen is very knowledgeable about the vehicle details and explains the features clearly. Justin is thoughtful, patient, and More

by kercheff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen , John Coco III

June 30, 2021

Dealership Rating
Employee Rating

Chris was and has been extremely helpful thru the car buying process. He was very knowledgeable about my Jeep and patient with me. I am happy with my purchase and the process from start to finish! More

by Tadkins08
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hamilton , John Coco III

June 26, 2021

Dealership Rating

Probably about the easiest truck purchase I've ever made. Carl Esker made it seamless, delivered my 2021 Ram. I talked to other Ram dealers and it was a no brainer using Klaben, no comparison really. More

by c.meyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Esker

June 25, 2021

Dealership Rating

This is my 4th purchase from Klaben. Working with Carl Esker each time has been fantastic. Anytime I needed service on my cars the parts/service departments have been great as well. More

by timvojta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Esker

June 24, 2021

Dealership Rating

Let me start by saying that my husband and I are very pleased with our purchase. We shopped around and found a vehicle that we wanted and got what we feel was a good deal. We have mixed feelings and em More

by pineconecarol
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen , Brian Franklin

June 10, 2021

Dealership Rating
Employee Rating

Klaben Chrysler Jeep makes you feel like family. They go out of their way to meet your expectations and find you the vehicle you want. We have dealt with this dealership for close to 20 years and they excee More

by HAWKINS729
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hamilton , John Coco III

June 09, 2021

Dealership Rating
Employee Rating

Really was a great experience. thank you everyone for Really was a great experience. thank you everyone for all your help with this purchase. Gilbert is always a great and helpful guy. keep up the g More

by SHVDMONKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Ken Harris , John Coco III, Gilbert Perrin

June 01, 2021

Dealership Rating

This is a very friendly dealership that I have been using for years. This dealership is customer friendly and has a very nice service department. More

by KGKNIGHT40
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Don Jacobs

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