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Steve Stephens
Steve Stephens | Page 16
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
403 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 8 mos
Industry Experience
42 yrs, 9 mos
403 Reviews
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403 Reviews of Steve Stephens
September 12, 2021
We have purchased a large amount of vehicles in the past. This was absolutely the best experience we have ever had purchasing a vehicle. No high pressure, no feeling you are getting the short end of the stic This was absolutely the best experience we have ever had purchasing a vehicle. No high pressure, no feeling you are getting the short end of the stick. More
by Hines1068
Other Employees Tagged: Brian Franklin, Nick Kulich
August 29, 2021
The best dealership. Been a customer for 35yrs. My husband worked for Chrysler so we always brought there cars. Always happy with our cars and trucks husband worked for Chrysler so we always brought there cars. Always happy with our cars and trucks More
by DVARNEY711
Verified CustomerOther Employees Tagged: Brian Franklin, Don Jacobs, Gilbert Perrin
August 29, 2021
Took our truck from a lease to a buy. They had Took our truck from a lease to a buy. They had everything waiting and was effortless. Thank you guys for everything . Keep up the great job. Took our truck from a lease to a buy. They had everything waiting and was effortless. Thank you guys for everything . Keep up the great job. More
by SHVDMONKE
Other Employees Tagged: Richard Klaben, Ken Harris , John Coco III, Gilbert Perrin
August 07, 2021
I had a great experience an got me approved very easily. I would recommend klaben of Kent to anyone I would recommend klaben of Kent to anyone More
by Bruno.anthony10
Other Employees Tagged: Joe Hilliard, Richard Klaben, Timothy Beane, Ken Harris , John Coco III, Casey Shaw
July 29, 2021
Mike Urbania was a great salesman and would definitely go back like I have to Mike for over 15 years. Klaben is more like family. When I walk in I am always greeted with a bright hello. Thank you Klaben. back like I have to Mike for over 15 years. Klaben is more like family. When I walk in I am always greeted with a bright hello. Thank you Klaben. More
by darylbsr
Other Employees Tagged: Christopher Hamilton, Mike Urbania
July 21, 2021
Friendly, efficient, honest. Every time we visit the process is straightforward and enjoyable. We will be life long customers. Gilbert, Brian, and Steve always get us what we want for the best deal arou process is straightforward and enjoyable. We will be life long customers. Gilbert, Brian, and Steve always get us what we want for the best deal around! Competitors can’t come near these prices! More
by JGoudy302
Other Employees Tagged: Brian Franklin, Gilbert Perrin
July 11, 2021
Went above and beyond to make sure that I was satisfied! Amazing customer service from Chris and Steve! Very much appreciated! Love the Grand Cherokee! Amazing customer service from Chris and Steve! Very much appreciated! Love the Grand Cherokee! More
by Pbgallagher
Other Employees Tagged: Richard Klaben , John Coco III, Christopher Hamilton, Kim Rafferty, Casey Shaw, Justin Stinnett
July 09, 2021
We had a pleasant car shopping experience at Klaben.. Our sales person Justin Bolen is very knowledgeable about the vehicle details and explains the features clearly. Justin is thoughtful, patient, and Our sales person Justin Bolen is very knowledgeable about the vehicle details and explains the features clearly. Justin is thoughtful, patient, and considerate of the customer's questions and needs. He is the type of sales person that will keep us coming back to Klaben. Thanks to Justin B, Steve S., and John C. for stress free shopping. More
by kercheff
Other Employees Tagged: Justin L. Bolen , John Coco III
June 30, 2021
Chris was and has been extremely helpful thru the car buying process. He was very knowledgeable about my Jeep and patient with me. I am happy with my purchase and the process from start to finish! buying process. He was very knowledgeable about my Jeep and patient with me. I am happy with my purchase and the process from start to finish! More
by Tadkins08
Other Employees Tagged: John Coco III, Christopher Hamilton
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