Steve Stephens | Page 29
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 8 mos
Industry Experience
42 yrs, 9 mos
403 Reviews
Write a Review403 Reviews of Steve Stephens
May 14, 2019
Awesome Customer Service The entire experience was amazing. Wonderful working with Carl. He worked with me to get me in a car I love. I Love my new car! The entire experience was amazing. Wonderful working with Carl. He worked with me to get me in a car I love. I Love my new car! More
Other Employees Tagged: Kim Devlin, Carl Esker
April 16, 2019
Just bought my 12th vehicle from Don Jacobs and the Klaben T My family and I have purchased or leased a dozen vehicles from Don Jacobs at Klaben. The Dealership is the best we have ever worked with from sales, My family and I have purchased or leased a dozen vehicles from Don Jacobs at Klaben. The Dealership is the best we have ever worked with from sales, to financing to service. Don has always treated my family and I like we are his only customer. As a father, I trust him and the Klaben Family with my Family when we need to renew a lease or purchase a new vehicle. I would recommend Don Jacobs and Klaben above all other dealerships. They are like no other. Thanks again Klaben for making our car buying experience like a visit with old friends. More
Other Employees Tagged: Artie Gissinger , Brian Franklin, Corey Graham, Don Jacobs, Justin Stinnett
April 15, 2019
Sales I have purchased many cars from Klaben Ford and Klabem Chrysler/Jeep and I would not use any other dealership. The staff is always friendly from sale I have purchased many cars from Klaben Ford and Klabem Chrysler/Jeep and I would not use any other dealership. The staff is always friendly from salesman to finance, they will help you get the vehicle you want and answer any question asked. The buildings are always clean and when the car is delivered to you, it is ready to go with a full tank of gas. They help you set up your infotainment system, pair phones, explain navigation and all details of the vehicle so that when you drive off, you're ready to enjoy your purchase. More
Other Employees Tagged: Brian Franklin, Mike Urbania
April 05, 2019
Excellent Buying Experience We have purchased two vehicles from this dealership and Carl helped us with both. Everyone is friendly and attentive but not high pressure. The vehi We have purchased two vehicles from this dealership and Carl helped us with both. Everyone is friendly and attentive but not high pressure. The vehicle facts and all elements of the final price were presented honestly. All of our questions were answered. The dealership is spotless with a seating area and beverages. All features of the vehicle were clearly explained during delivery and follow up was done to ensure satisfaction. Thank you Carl and Klaben! More
Other Employees Tagged: Kim Devlin, Carl Esker
March 30, 2019
Relationships I've been dealing with Klaben since 2000 and recently acquired a 2018 Durango Rt.After visiting a couple of local Fl dealerships as my 2015 Durango le I've been dealing with Klaben since 2000 and recently acquired a 2018 Durango Rt.After visiting a couple of local Fl dealerships as my 2015 Durango lease was up that I got from Klaben prior to moving,I contacted Gilbert at Klaben after failed attempts at my local dealerships.Gilbert and Steve Stephens spent a short time in a phone call and ordered the Durango exactly how I wanted it, EXACTLY! 8 wks later I flew to Ohio and Gilbert delivered my new Durango and I drove back to Fl. Totally painless process as it should be. More
Other Employees Tagged: Brian Franklin, Mathew Koch, Gilbert Perrin
March 29, 2019
Best experience We have always had the best experience at Klaben with Don and Steve. They keep us coming back :) They know what real customer service is. We have always had the best experience at Klaben with Don and Steve. They keep us coming back :) They know what real customer service is. More
Other Employees Tagged: Kim Devlin, Brian Franklin, Don Jacobs
March 29, 2019
Easiest Dealership to Buy From Klaben, Steve Stephens & Don Jacobs are THE BEST in the business. We have purchased 5 vehicles from Klaben because they make the process and experienc Klaben, Steve Stephens & Don Jacobs are THE BEST in the business. We have purchased 5 vehicles from Klaben because they make the process and experience so easy and affordable. Honestly, if you’re looking for a vehicle give Klaben a chance, you won’t be disappointed! More
Other Employees Tagged: Don Jacobs
March 21, 2019
Best ever I came in thinking the worst that Klaben couldn't help but I was all wrong they did help me out. They are the best !!! I came in thinking the worst that Klaben couldn't help but I was all wrong they did help me out. They are the best !!! More
Other Employees Tagged: Brian Franklin, Gilbert Perrin
March 15, 2019
Excellent service great time picking out need ride! I really wanted to see about turning my lease in early to look at getting a new AWD Dodge Charger! Was not disappointed at all! Carl John Brian and th I really wanted to see about turning my lease in early to look at getting a new AWD Dodge Charger! Was not disappointed at all! Carl John Brian and the rest of the team really got me info quick and made things happen that in the end made the deal so much more satisfying than other experiences i've had in the past. More
Other Employees Tagged: John Coco III, Carl Esker, Brian Franklin
March 14, 2019
EXCELLENT SERVICE, FAST The whole car buying experience took about an hour and a half. MOST IMPORTANT TO ME. Great salesman, finance was very sweet and likable... excellent c The whole car buying experience took about an hour and a half. MOST IMPORTANT TO ME. Great salesman, finance was very sweet and likable... excellent care... VERY HAPPY WITH MY JEEP! More
Other Employees Tagged: Kim Devlin, Carl Esker

