Artie Gissinger

Great customer service. Chris was a knowledgable and low pressure. Purchased a used jeep with some imperfections and they immediately scheduled to have it repaired. Great Chris was a knowledgable and low pressure. Purchased a used jeep with some imperfections and they immediately scheduled to have it repaired. Great service at body shop as well. Would definitely purchase another vehicle from them without hesitation. More

by lisafetzer Verified Customer Verified Customer

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Shi Crockett stands out as one of the most compassionate and attentive salespeople I’ve ever encountered. His genuine pride in his work is evident in every interaction. Not only is he honest and straightfor and attentive salespeople I’ve ever encountered. His genuine pride in his work is evident in every interaction. Not only is he honest and straightforward, but he’s also dedicated to fulfilling his customers’ desires. When I expressed interest in a specific truck, he went above and beyond to make it a reality, without any pushy sales tactics or attempts to sway my decision. Despite having mediocre credit, I felt anxious about potential judgment or receiving subpar service. However, from the moment I arrived, the entire staff welcomed me with genuine warmth and care. Tim Beane was instrumental in navigating the approval process, while Brian in finance meticulously explained all the paperwork. Jeremiah’s attention to detail in cleaning my truck to showroom quality was the icing on the cake. Throughout the entire experience, I felt valued and respected, never once judged or demeaned. Thanks to Shi and the exceptional team at Klaben, I not only drove away in the exact truck I wanted but also secured a 100,000-mile warranty. Their exemplary service has earned my loyalty for life, even if I were to move out of the country. More

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Over the years I have been talking to Joe as a friend and service writer. He has always gone 'above and beyond' to satisfy my concerns and schedule my vehicle as soon as possible to to take care of any issue service writer. He has always gone 'above and beyond' to satisfy my concerns and schedule my vehicle as soon as possible to to take care of any issue. Joe has always been pleasant and efficient. More

by luckyshot41 Verified Customer Verified Customer

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Went above and beyond to give excellent quality services. The staff was friendly and professional. The staff was friendly and professional. More

by jessikeys2005 Verified Customer Verified Customer

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I truly have had the best experiences with Joe and Klaben as a whole. I hate to put race and gender into this. But as a woman who is black I often prepare myself to be taken advantage of in situations that I as a whole. I hate to put race and gender into this. But as a woman who is black I often prepare myself to be taken advantage of in situations that I have little knowledge about like cars. Joe has treated me professionally and respectfully throughout every encounter. He keeps me informed and explains to me step by step what work is being done or needed. He is fair and honest. I am pleased to have met Joe and if you are worried about being overcharged or not having an honest diagnosis of what is wrong with your vehicle please trust this review and look no further! This is the man to see! I’ve had my jeep for maybe 4 yrs. It was bought used, but it runs in great condition just like new. I never ever allow anyone other than Klaben to work on my vehicle and people are always complementing how great my jeep runs. Thank you Joe for great customer service!!! More

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All your service people are great and concerned with meeting the needs of your customers. They have proven themselves to me on more than one occasion. Great team! meeting the needs of your customers. They have proven themselves to me on more than one occasion. Great team! More

by odbking Verified Customer Verified Customer

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After my last vehicle was totaled, Chris and his colleagues dedicated an entire day to ensuring I left with a new vehicle that was not only a one of a kind Wrangler with all my desired features but colleagues dedicated an entire day to ensuring I left with a new vehicle that was not only a one of a kind Wrangler with all my desired features but also priced affordably. Loyalty matters at Klaben. Thanks for another great ride! More

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The guys at the body shop are top notch. They took care of my paint issues perfectly. The service department is always very helpful. Just a great dealership from top to bottom They took care of my paint issues perfectly. The service department is always very helpful. Just a great dealership from top to bottom More

by Kevin Brown Verified Customer Verified Customer

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Gina has been extremely helpful and thorough from beginning to the end of the car Buying process! beginning to the end of the car Buying process! More

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I worked with Justin Bolen on the purchase of my Jeep Grand Cherokee and he was so helpful and patient while I asked many questions. He was always quick to respond to my texts and always got back to me w Grand Cherokee and he was so helpful and patient while I asked many questions. He was always quick to respond to my texts and always got back to me when he said he would. There were a few minor issues with the Jeep and he went above and beyond to make sure they were all taken care. He also walked me through all the features on the Jeep, something I probably wouldn't have figured out on my own. I'd been looking for a Jeep Grand Cherokee for a few months and every salesperson I talked with immediately wanted to talk money... how much was I putting down, did I have a trade, did I already have a loan secured... Justin didn't talk to me about any of that. We talked about the Jeep I was looking at, what I liked about it, questions I had, the features that were available and how to use them. It wasn't until the end of my visit, when I told him I was interested in buying it, that we began to talk money and even then, there was no pressure. It seemed more like a conversation than a sales pitch. I would definitely buy from Klaben Chrysler Jeep Dodge Ram again, and would absolutely work with Justin. More

by DBOLDON Verified Customer Verified Customer

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