Steven Boyce | Page 6

Great place to buy a car! Had a wonderful shopping experience. Very honest and forthright. Love my crosstrek! Everyone very friendly and pleasant, not pushy or overbearing. Hig Had a wonderful shopping experience. Very honest and forthright. Love my crosstrek! Everyone very friendly and pleasant, not pushy or overbearing. Highly recommend Steve Ullrich! More

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Excellent Customer Service! I had a wonderful experience at Freehold Subaru. Very professional and courteous staff. Carlos went above and beyond to answer all my questions abou I had a wonderful experience at Freehold Subaru. Very professional and courteous staff. Carlos went above and beyond to answer all my questions about my new car. He also thoroughly explained all the new safety features included in the car. Thank you Carlos! More

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Great to work with! I just leased a Forester and both Mike Moursy and Steven Boyce were amazing to work with. The professionalism, attention and communication was outsta I just leased a Forester and both Mike Moursy and Steven Boyce were amazing to work with. The professionalism, attention and communication was outstanding. Mike also has a great sense of humor and was great to joke around with. Will refer (already have one lined up) all of my friends and family to Freehold Subaru and Mike! More

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Very helpful Everyone at Freehold Subaru has been helpful and friendly. I have just leased my second vehicle at this dealership and feel very comfortable with eve Everyone at Freehold Subaru has been helpful and friendly. I have just leased my second vehicle at this dealership and feel very comfortable with everyone involved. It is a stress free buying environment, which is pretty atypical at a car dealership! Everyone, from the General Manager, Steve Boyce, to salesman Mike Moursy, to John DePalma, who gave a thorough lesson in the technology of the vehicle, has been very open, forthcoming and top-notch at putting their customers at ease. I have always felt very secure in using their service department as well, as they service your vehicle without making you feel you are spending too much and buying unnecessary extras. I have never felt this way at a dealership before! This has been my constant experience, every time I brought my Legacy in for servicing. My expectation is that this honesty and professionalism will continue with my new Outback. I highly recommend Freehold Subaru! They are fair and honest in all their dealings with their customers. More

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Fantastic I had a fantastic experience from beginning to end. Freehold Subaru added so much joy to what could have been a stressful experience. Leasing here was I had a fantastic experience from beginning to end. Freehold Subaru added so much joy to what could have been a stressful experience. Leasing here was better than I could have ever imagined. More

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Waste of Time My new 2018 Subaru Outback is only a few weeks old, and already has problems with the sound system. The hours at all the Subaru Service centers in the My new 2018 Subaru Outback is only a few weeks old, and already has problems with the sound system. The hours at all the Subaru Service centers in the area for this type of problem are really inconvenient (weekday mornings and early afternoons only). I left work early for a 2:30 appt. The check in process took longer than it should have, and the same person asked my name 3 times, which was not an impressive start. After waiting 75 minutes with no update on my vehicle (trying simply to have it diagnosed, not fixed), I went back to the service desk and inquired as to the status of my car. I was told it hadn't even been looked at yet. I was told there were two cars ahead of mine, and the service representative couldn't give me an estimate on when it might be seen. I asked them to grab my car for me, and am never going back to this service center. These places need to learn to staff appropriately, not overbook their schedules, and in the event they're still running late, call and let their customers with apts know that know so they're not wasting everyone's time. The expectation that I should willingly spend several hours during the business day to simply find out what's wrong with my brand new Subaru is utterly ridiculous. The manager phoned me after I left, and I missed his call because I was driving. I called back, left my name, and his voicemail cut me off before I could say more. I didn't receive a callback thereafter. This place is terrible. If you value your time, go elsewhere. More

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Given personalized service from the entire Freehold team This dealership which is family owned not only works for the sale but after the sale. They want you to remain a life long satisfied client. They know This dealership which is family owned not only works for the sale but after the sale. They want you to remain a life long satisfied client. They know a happy customer will spread the word, which is the way a auto dealership should operate. More

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Outstanding sales and delivery service by Freehold Subaru The sales experience with manager Steve Boyce was excellent. Steve is straight-forward; reliable, and honest. He is a terrific representative of th The sales experience with manager Steve Boyce was excellent. Steve is straight-forward; reliable, and honest. He is a terrific representative of the Freehold Subaru dealership. The "closing of paperwork" experience with Mike Moursy was also very favorable. Mike is efficient, friendly, and a pleasure to deal with. The concierge follow-up with John DePalma was totally gratifying. John is very tech-savvy, patient, knowledgeable, and personable. He easily explained all of the engineering features of the Outback. More

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Car lease I am a repeat customer who is completely satisfied with their sales and maintenance departments. I have stayed with this dealership for several years I am a repeat customer who is completely satisfied with their sales and maintenance departments. I have stayed with this dealership for several years and will continue to. More

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Made the experience stressless. From the minute I walked into the dealership to when I drove off the lot they made me feel comfortable. Everyone from the sales rep to the finance per From the minute I walked into the dealership to when I drove off the lot they made me feel comfortable. Everyone from the sales rep to the finance person were professional but also down to earth and very friendly. More

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