Steven Browder | Page 5

Steven Browder provided excellent valet service to complete recall and warranty repairs before Christmas. Much appreciated. Steven is very conscientious. complete recall and warranty repairs before Christmas. Much appreciated. Steven is very conscientious. More

by blueskyz Verified Customer Verified Customer

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Was somewhat surprised at some of the unexpected maintenance costs, but my representative did a good job explaining everything to me and telling me what was essential and what was not. I felt I was maintenance costs, but my representative did a good job explaining everything to me and telling me what was essential and what was not. I felt I was dealt with honestly. More

by MB Verified Customer Verified Customer

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Recommended a lot of services that were not needed like replacing my 10% worn brakes and 4000$ other services . replacing my 10% worn brakes and 4000$ other services . More

by TEIGEKI09 Verified Customer Verified Customer

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Very professional, and they made the process very easy This was my second time to purchase through this dealership, and it will not be my last This was my second time to purchase through this dealership, and it will not be my last More

by pamcross2012 Verified Customer Verified Customer

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Very disappointed. My car was at this service center for over 3 weeks. Two of those weeks it was waiting for a battery to arrive. It is amazing that a Genesis designate My car was at this service center for over 3 weeks. Two of those weeks it was waiting for a battery to arrive. It is amazing that a Genesis designated service center cannot get parts or have parts on hand. When the appointment was made, the service staff was made aware that a battery would be needed. I wa not informed at that time that batteries took 2 weeks to arrive. During the three stent I had to keep asking for updates instead of being kept informed. I have to bring my Genesis to this dealership because the Genesis dealership in my town was closed. I find this dealership very hard to work with. More

by mahooksuga85 Verified Customer Verified Customer

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Steven Browder was very helpful and made the process smooth. Overall, it was a good experience with him. smooth. Overall, it was a good experience with him. More

by k.pittser Verified Customer Verified Customer

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Everyone has been great from Zander in Sales to Brant in Finance to Steven and everyone in Service. GV70 is awesome! Love it! Genesis manager made a really poor call in my opinion by refusing to cover a pai Finance to Steven and everyone in Service. GV70 is awesome! Love it! Genesis manager made a really poor call in my opinion by refusing to cover a paint related issue that cost me $250 personal cash to resolve! Week one of ownership! Just plain shortsighted management! More

by radllc2018 Verified Customer Verified Customer

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To experience, no promotion and maintenance so so . Everything is extra payment. I am not happy Everything is extra payment. I am not happy More

by sandrozevallos Verified Customer Verified Customer

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Comunicación, especially by phone, is practically non existent. I needs a serious upgrade. Also information on progress could be better. Maybe also little more expedient service overall. existent. I needs a serious upgrade. Also information on progress could be better. Maybe also little more expedient service overall. More

by belanna47 Verified Customer Verified Customer

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I have always had a good experience with them. They always go over and beyond by providing recommendations and resources that they have. Staff is always friendly and waiting area clean along with They always go over and beyond by providing recommendations and resources that they have. Staff is always friendly and waiting area clean along with they provide snacks and a place to catch up on work or charge your phones. More

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