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Steven Browder
Steven Browder at Tulsa Hyundai
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Steven Browder | Page 4

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.2
36 Reviews
4.2

36 Reviews

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36 Reviews of Steven Browder

November 29, 2023

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Employee Rating

My experience has been horrible. I will never buy another Hyundai. You have lost my business. More

by celia_carter
Recommend Dealer
No

Other Employees Tagged: Steven Browder

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Dec 04, 2023

Tulsa Hyundai responded

We're truly sorry to hear about your disappointing experience, Celia. Your satisfaction is important to us, and it's disheartening to know we fell short. If there's anything specific you'd like to address or if there's any way we can make amends, please let us know. Your feedback is valuable, and we'd like to do what we can to make things right.

November 26, 2023

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Hi It was my first time to the service department and was greeted promptly. I was inquiring about a few more estimates and he was happy to get them for me. All in all a very pleasant first experience. More

by cawalker62
Recommend Dealer
Yes

Other Employees Tagged: Steven Browder

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Nov 27, 2023

Tulsa Hyundai responded

Hi CAWalker62, we're glad to hear your first visit was a pleasant one! Prompt service and helpfulness are priorities for us. If there's anything else we can assist you with, feel free to let us know.

November 25, 2023

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Great customer service and very detailed in work done. Pleased with our first oil change on our new Elantra! More

by kristi.surrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Faith Condrey, Cooper Houchin, Frank Seitz, Skyler Matsler

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Nov 27, 2023

Tulsa Hyundai responded

Thanks for letting us know, Kristi! We're delighted to hear that you had a great experience with our customer service and detailed work during your Elantra's first oil change. If there's anything else we can assist you with, please don't hesitate to reach out.

November 10, 2023

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Only problem with the dealership is the issue caused by construction. There does appear to also be some lack of communication between Oklahoma City office and Tulsa dealership. More

by Mgwartney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Weston

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Nov 14, 2023

Tulsa Hyundai responded

Thanks for your feedback, Mgwartney. Construction can be a hassle, and we understand the importance of smooth communication between offices. We'll make sure to relay your experience to improve these aspects. Your input is appreciated!

October 20, 2023

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Excellent work. Engine replacement went smoothly and quicker than expected. Staff was extremely helpful and friendly. They even helped prove the engine failure was d More

by JAMES_HILDERBRAND
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Recommend Dealer
Yes
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Oct 20, 2023

Tulsa Hyundai responded

Thank you for your kind words, James! We're thrilled to hear that your engine replacement went smoothly and that our staff provided excellent service. Saving you money by identifying the recall issue is always our goal. We appreciate your trust and business!

October 06, 2023

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I didn't have a good experience at all paid $99. 95 for a diagnostic thats not the problem, my keys, paperwork and car got lost, my car was there 2 weeks no one called to let me know anything I calle More

by TSMCKINNEY03
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Megan Barham, Faith Condrey, Cooper Houchin, Frank Seitz, Skyler Matsler

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Oct 10, 2023

Tulsa Hyundai responded

We apologize for your recent experience and any inconvenience it may have caused, TSMckinney03. To enhance the level of service provided to our valued guests, we have introduced new customer service representatives. We are excited about the upcoming completion of our new facility and hope you will have a more enjoyable experience during your next visit. Thank you for taking the time to share your feedback with us; it is greatly appreciated.

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