Dealership Experience
5 yrs, 9 mos
Industry Experience
5 yrs, 9 mos
55 Reviews
Write a Review55 Reviews of Steven Chapman
October 29, 2024
Responsive but wish they would still wash cars when in for a check. No issues with the staff, they answered all my questions. for a check. No issues with the staff, they answered all my questions. More
Other Employees Tagged: Richard Castillo, Emilio Sepulveda, Brendan Bush, Kyle Blum, Maverik Bodnar, Will Collier , Gerard Benavente, Makayla Bryan, Richard Castillo
October 25, 2024
Good customer service, employee have excellent service, friendly a day good environment. Dealers are very clean. friendly a day good environment. Dealers are very clean. More
Other Employees Tagged: Phill Crabtree, Richard Castillo, Brendan Bush, Kyle Blum, Maverik Bodnar, Will Collier , Gerard Benavente, Makayla Bryan, Richard Castillo
October 24, 2024
Service consultants are excellent. Nice lobby to wait for the car. Coffee machines are a nice touch. Halloween decorations are great except for one thing. They are a little loud. Nice lobby to wait for the car. Coffee machines are a nice touch. Halloween decorations are great except for one thing. They are a little loud. More
Other Employees Tagged: Will Collier
October 22, 2024
Best place to get service for your Toyota. Service department is honest and always willing to work with you. Service department is honest and always willing to work with you. More
Other Employees Tagged: Brian Short, Ryan Seabolt, Matt Stanley , Doug De La Cuesta
October 05, 2024
The estimated amount for Mr service was exact. The service was thorough . I had unexpected secret service , but it was preventative for safety. The coast was far more than expected to pay. They pr The service was thorough . I had unexpected secret service , but it was preventative for safety. The coast was far more than expected to pay. They provided a way to divide the payments so they manageable. Because additional service was needed it took longer than the expected time and they provided a rental car. I have nothing but praise for every phase of my service and I will continue to bring my car to Finley to be serviced. More
Other Employees Tagged: Richard Castillo, Jason Kopman, Tyler Campuzano , Richard Castillo
October 02, 2024
The entire experience was excellent. Everyone I worked with was helpful and friendly. Strongly recommend. Everyone I worked with was helpful and friendly. Strongly recommend. More
Other Employees Tagged: Xavier Walker , Ethan
September 25, 2024
Was greeted 3 times very quickly but took 15 minutes standing in the service bay before someone actually started checking me in. Fine, but there were more uniformed employees standing around doing noth standing in the service bay before someone actually started checking me in. Fine, but there were more uniformed employees standing around doing nothing than there were customers so it kinda ticked me off. Second, the problem I’ve experienced repeatedly with the fuel gauge was not addressed other than to say they didn’t see a problem. And yet there is one. No follow up at all. More

