Steven Madewell
Steven Madewell at Joe Machens Capital City Ford

Steven Madewell

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Steven Madewell

January 14, 2026

Dealership Rating
Employee Rating

Kind, attentive, caring, quick clarification, easy going, great listener, great attitudes, friendly customer service with fast replies. More

by SRUSSELL7478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Herx, Shane Jackson

Jan 14, 2026

Joe Machens Capital City Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 18, 2025

Dealership Rating
Employee Rating

Very happy with my car and the service that we received. Everyone was polite and care of us. We will definitely be back for the next vehicle. More

by Roberta_cook25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Woodruff

Dec 18, 2025

Joe Machens Capital City Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Machens Capital City Ford are glad to have you as a customer.

December 02, 2025

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Employee Rating

Had an absolutely amazing experience purchasing my 2026 Ford escape with the amazing help of Steven Madewell and Christian Connite More

by Ritamadwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

Dec 02, 2025

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 27, 2025

Dealership Rating
Employee Rating

It was the best experience I've ever had buying a vehicle. Steven was very helpful and I got a fair price for my trade without a lot of hassle. I am very satisfied with the entire experience More

by kbradley.fbcvalier
Recommend Dealer
Yes

Other Employees Tagged: Steven Madewell

Nov 27, 2025

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

September 21, 2025

Dealership Rating
Employee Rating

Trustworthy dealership. Good people to work with. No pressure sales. Finance add-ons typical, explained but no pressure. More

by wannjl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson , Austin Peyton, Rick Richard

Sep 21, 2025

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 19, 2025

Dealership Rating
Employee Rating

Good experience prompt communication good price been a great car as of today thank you More

by subychris94
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Peyton

Sep 20, 2025

Joe Machens Capital City Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 03, 2025

Dealership Rating
Employee Rating

Steven is one of the hardest working salespeople person my wife and I have ever seen work at a car dealership. More

by GPOLOWY
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson , Austin Peyton

August 23, 2025

Dealership Rating
Employee Rating

Friendly and helpful, appreciate the no hard sell, focused on finding the right vehicle for us More

by marlitharn2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 21, 2025

Dealership Rating
Employee Rating

Very good customer service, Steven was so helpful and very kind to me. Christian was very helpful also and very kind. Everything was easy and a wonderful experience. Thank you More

by charlesmauzy352
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite , Austin Peyton

August 18, 2025

Dealership Rating
Employee Rating

We purchased a car early July. Within two weeks we discovered a leak in the trunk. My husband called numerous times and left messages. Steven finally called back and his response More

by Missy79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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