Sue Oertle
Sue Oertle at Master Buick GMC

Sue Oertle | Page 7

New Vehicle Sales Consultant

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
not yet
rated
84 Reviews

Dealership Experience

9 yrs, 7 mos

Industry Experience

18 yrs, 8 mos

Languages Spoken

English English

not yet
rated

84 Reviews

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84 Reviews of Sue Oertle

December 13, 2018

Dealership Rating
Employee Rating

Best dealership with professional staff Was very pleased with professionalism and respect shown as soon as I arrived. Sue was amazing took me from start to finish and more.Everyone I came in More

by CHAT_MAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone , Eddy

Dec 13, 2018

Master Buick GMC responded

It was our pleasure to serve you and we appreciate your kind words and your business! As always, if you have any needs, we are all here to assist you! Your patronage has meant so much to us! Kathy Hensley Master Buick GMC

December 12, 2018

Dealership Rating
Employee Rating

Friendly service The employees here are extremely friendly and respectful. They went out of their way to make sure I was happy with their service and information they More

by JASONBELL18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby

Dec 13, 2018

Master Buick GMC responded

Thank you for writing about your visit with us, Jason. We appreciate you taking the time to share your thoughts with us. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 07, 2018

Dealership Rating
Employee Rating

Master Buick GMC Augusta, GA New car purchase It is so nice that purchasing a new car is now a pleasant experience and a teamwork experience. No haggling, stress and everything is taken care of wi More

by Retailtherapist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2018

Master Buick GMC responded

You have described the atmosphere we always want our customers to have! We are thrilled you had a great experience and thank you for taking the time to let us know about it! Please call us if we can help you in the future! Kathy Hensley Master Buick GMC

December 06, 2018

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Employee Rating

Quality on time service. We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten More

by Jam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2018

Master Buick GMC responded

Jam, thank you for the excellent review and we're glad to hear that you receive great service time and time again. We appreciate your business and we look forward to seeing you again on your next visit! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 21, 2018

Dealership Rating
Employee Rating

Excellent Your staff was knowledgeable and courteous. They were committed to providing excellent sales service. They took time to explain the features of the tr More

by T&J Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2018

Master Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. Congratulations on your purchase! It was a pleasure to do business with you and we hope to see you again in the future! Best, The Master Buick GMC Team

November 12, 2018

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Employee Rating

They go above and beyond! The dealership goes above and beyond to make sure my expectations are met. From signing up for an appointment on the app to speeding check in and out. More

by ConnieSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Truitt, Brad Gillespie

Nov 14, 2018

Master Buick GMC responded

Thank you for taking the time to write about your experience with us, Connie. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We hope you will continue to use our dealership for your parts and service needs. Kind regards, The Master Buick GMC Team

November 06, 2018

Dealership Rating
Employee Rating

Couldn't ask for a better experience! Everyone I encountered at Master was nothing less than kind and professional. Sue, in particular, went above and beyond to find just what i was looki More

by HOPE.DUNAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Frank Ward

Nov 06, 2018

Master Buick GMC responded

Thank you so much for telling us your story! We are thrilled that all went well and will pass on the kind words to Sue! Please don't hesitate to call us if you need anything at all! Kathy Hensley Master Buick GMC

November 01, 2018

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Employee Rating

Very professional and kind My experience from purchase to my first service was great I would and recommend any of my friends looking to purchase a car to seek your services More

by Lmoss33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, David Truitt

Nov 01, 2018

Master Buick GMC responded

Thank you for taking the time to recommend us! We appreciate your business! It is an honor to serve you and we are at the ready whenever you need us! Kathy Hensley Master Buick GMC

October 22, 2018

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Employee Rating

Reliable & helpful Always helpful & trustworthy Explantion of work done much appreciated Concerned that there is such a turnover in the service department. Have alway More

by LWITTENMYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Master Buick GMC responded

Thank you for great review of our Service Teams! Be assured that our Service Director has been with us over 20 years and our Service Managers even more years in the business than that! We find and train the best and you will always be the center of our focus! Thank you for your business and we look forward to seeing you again! Kathy Hensley Master Buick GMC

October 21, 2018

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Employee Rating

Great overall experience! Tony helped me purchased my new 2015 GMC Denali and was great through the entire process! I highly recommend this dealership to anyone looking to purc More

by BDANIEL1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Master Buick GMC responded

Thanks for your outstanding review and congratulations on your new 2015 GMC Denali! We’re very happy to hear that Tony was of such help to you. We strive to provide excellent customer service, and we’re glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, The Master Buick GMC Team

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