Sue Oertle
Sue Oertle at Master Buick GMC

Sue Oertle | Page 6

New Vehicle Sales Consultant

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
5.0
99 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

5.0

99 Reviews

Write a Review

99 Reviews of Sue Oertle

May 03, 2019

Dealership Rating
Employee Rating

Simply the Best! I had the best experience with Rosco our salesman, Eddie the sales manager, and Keith handling the financials!!! Rosco was absolutely knowledgeable in More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Roscoe Peace , Keith Stone

May 03, 2019

Master Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 19, 2019

Dealership Rating
Employee Rating

Great Stress Free Car Shopping Experience Sue made sure we got the best deal possible..She was patient with us and worked with us all day to make sure we got the right vehicle for us.. Best ex More

by Puburkh
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2019

Master Buick GMC responded

Congratulations on your purchase! Thank you for taking the time to write about your experience with us. I'm so happy to hear Sue was able to help you get the best deal possible. We would love to work with you again. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 19, 2019

Dealership Rating
Employee Rating

Quick repair of DEF tank heater. I was traveling through. Had to replace DEF tank heater. Master handled it quickly and efficiently. Had parts on hand. Got me back on road asap. A rea More

by Great Tractors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams , Brad Gillespie

Apr 22, 2019

Master Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 19, 2019

Dealership Rating
Employee Rating

Long wait with appointment set 2.5 hour wait for oil change, a little excessive! Maybe scheduling is set to close together. This isn’t the first time I have been inconvenienced with More

by w.zumbrunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Baxley

Apr 19, 2019

Master Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. I will be sharing your comments with our team and please don't hesitate to contact me directly if you'd like to discuss them in greater detail. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 18, 2019

Dealership Rating
Employee Rating

They made it easy! Sales and Finance Deparments were great! Once I decided what I wanted to buythen sales took me to finance and from there it was easy peasy! More

by Balloon2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone

Apr 19, 2019

Master Buick GMC responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and we look forward to working with you again in the future! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 17, 2019

Dealership Rating
Employee Rating

Best Sales and New Car Management team in the area Fourth GMC Denali truck purchased from Frank & Gene over the past years, While the product is good, its these two guys that really keep me coming back More

by GBryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward , Gene Baxley

Apr 17, 2019

Master Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Frank & Gene was there to provide you with such exceptional service! Thank you again and congratulations on your fourth GMC Denali truck! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 15, 2019

Dealership Rating
Employee Rating

Great experience I just want to thank the young lady Mrs.Sue for helping me give my wife a great anniversary gift will be back to get me a Truck More

by HAYNWAHINE786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone

Apr 15, 2019

Master Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 14, 2019

Dealership Rating
Employee Rating

2018 GMC Sierra Sue is a great salesperson, very knowledgeable of the brand. Would definitely recommend her to anyone looking for a new GMC. I absolutely love my truc More

by Andrew Barlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2019

Master Buick GMC responded

Thank you for the great review, Andrew. Please come visit us if you need anything else, be it service or sales. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 04, 2019

Dealership Rating
Employee Rating

Best Customer Service I gave Master Buick GMC a 5 star rating because of the wonderful customer service. They treated us like family, and granted us access to all of our ne More

by BUGG18274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Steve MacDonald

Apr 04, 2019

Master Buick GMC responded

We love hearing about customers that have a terrific experience at Master Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 17, 2019

Dealership Rating
Employee Rating

Outstanding Customer Care I've bought from this dealer once before, but this experience far exceeded my expectations with a new car purchase. Their top sales woman & sales mana More

by BUGG18274
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby

Mar 18, 2019

Master Buick GMC responded

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your husband with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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